iLife '08 Hardware Up-To-Date offer

I bought a brand new MBP sixty hours before the announcement. Got a runaround from apple sales and store reps. Talked to a store manager in person with no luck. Took it to customer relations. Ten minutes later, I had a copy on its way overnight.

Apple will bend over backwards to make its customers happy, provided their grievance is reasonable. The trick is finding someone with the leverage to resolve your issue.

Guys; this isn't Microsoft here... Apple can be hard-line about policies, but typically *not* when you just bought a computer... The policy is purchased after Aug 7, that doesn't mean there's not flexibility.

Instead of returning the computer, or doing whatever else for a stupid $79 license; call Apple customer relations, see what they can do for you.

This is pretty frustrating...bought a MacBook 3 weeks ago and it arrived on the 6th (well...the WORKING one did, anyway)...

-Zach

Personally I think it sucks that Apple doesn't offer a retroactive upgrade for people with recently purchased computers. I've had my first Mac now for about 20 days. This experience has definitely taken some of the shine off the experience. I spend $2000+ dollars on a new computer, and its software is thoroughly outdated in 20 days? Not cool, Apple.

Does anyone know if this will be available to non-North American customers as well?

i already called applecare and the guy said only macs bought today were eligible. its confusing. i guess the offer is for people who bought right before it went down online or who went to an apple store or reseller. tis a shame. i bought my macbook only 12 days ago. at least the features in ilife 08 arent earthshattering. at least if you dont have .mac

Does apple give you any kind of price break to up grade a program such as ilife08, if the computer was purchased less than 3 months ago.

Well, I won't be updating mine to '08. Per Apple, iMovie requires a G5 or Intel processor and I have a lowly 1.67GHz PowerBook G4.

@10: I would, but the iLife update isn't important enough to me to go through the hassle of returning and re-ordering the MBP. It was a BTO (I got a larger hard drive) so I don't feel like waiting for a new one. If it was a stock config, I'd swap it out.

If I can get the updated iLife for a good deal, that's great. If not, it's not something I truly NEED. I'll wait until I upgrade to Leopard sometime in 2008 and go for iLife (and maybe iWork) then.

Oops, I fixed the iLife '07 thing. Thanks!