Filed under: Features, Tips and tricks, Troubleshooting, Ask TUAW
Ask TUAW: CUPS, Leopard Boot Camp, iPhone visual voicemail and more
Recovering somewhat from our two separate editions of Ask TUAW last week this week we tackle a number of questions we've covered before, as well as new questions on CUPS, Boot Camp in Leopard, changing the default application associated with a file type, disappearing visual voicemail, and much more.As always your suggestions are most welcome, and questions for next week should be left in the comments. And now on to the show!
Eddie asks
I recently started using Little Snitch for my traffic watching. Tonight, I tried to print something from Photoshop CS3, not thinking that Little Snitch had mentioned Photoshop wanted to connect to an IP address on port 631. Since I didn't think PS had a reason to connect out, I denied it. When I tried to print, however, I found myself unable. I saved the file to a PSD on my desktop and opened it in Preview, which upon printing, asked to connect to the same IP over the same port. I quickly realized that all my prints were trying to connect to the same IP, including two new apps to me; PrinterProxy and makequeues. Is this normal? Why would a USB printer be spooling through a server elsewhere? The printer is a Canon MX310. Thanks!
According to this thread on MacOSXHints, this is a standard feature of CUPS the underlying system that OS X (like other Unix platforms) uses for printing. This is nothing to worry about; the "server" in question is actually your local machine.
mark asks
What is the easiest way to replicate with Macs the Remote Desktop functionality of Windows XP? I'd like to be able to control my home iMac from a traveling MacBook Pro. I've seen some services like LogMeIn, but wondered if there was a more direct method.
We've covered a similar question before. LogMeIn probably is the easiest solution, but setting up a VNC connection is really not that difficult.
Pat asks
I have a dumb question. How do I set a program as the default for a file type? I know you can do it for individual files, but can I do it for all files?
Not a problem! Just select a file of the type you want in the Finder and "Show Info" ( ⌘I).
Then select your preferred application in the "Open with:" section and click the "Change All..." button.
Now all files of that same type should open in that application. So here you see I've changed the default application for Word documents to Pages.
Matt asks
I'm getting a MacBook sometime around December-January time. Would I be better getting it in December or January? I have only recently started watching Apple's pricing and don't know when the best time to buy is, if there even is a 'best time'.
The answer to questions like this is pretty much always: get it when you need it. That said, Macworld San Francisco will occur from January 14-18, 2008 so if you can wait until then it can't hurt.
Anthony asks
I have recently discovered the joy of making my own podcasts on rare occasion. Is there a way to make my own audiobook that will show up as such in iTunes or my iPod which I can then share for free (no protection)?
An audiobook in iTunes is just an AAC file with the .m4b file extension. So to turn any audio file into an audiobook you just need first to convert it to an AAC (if it's not one already), then manually change the file extension to .m4b and (re-)import it into iTunes. Playlist has more detailed instructions here.
k asks
i know this is a little weird, but how do i convert an mp3/aac into a wma? i want to be able to have music ringtones on my cell phone, but for whatever reason the phone can't use mp3s for ringtones. it will use wma. what i need is something like easywma, but in reverse.
As we covered here you need Flip4Mac WMV Studio ($49) to export WMA files on your Mac. It would probably be easier to do this Windows Media Player on a PC (or through Boot Camp, Parallels, or Fusion).
Frank asks
what happened to my visual voicemail?? earlier this past week, i realized that my original voicemail message was gone (a victim of a recent iphone upgrade?), so i touched on the "greeting" button and went to make a new one, which took me to AT&T (!), and a tedious old-phone "touch 1 for this, 2 for this" type of process. once the voicemail was recorded, i thought everything would be back to normal, but it seems that now whenever i get voicemail and i touch the voicemail icon, my phone immediately dials AT&T, and my visual voicemail queue is gone! i really really really HATE listening to voicemail at AT&T in chronological order! any idea what happened? is anyone else experiencing this all of the sudden?
This thread over at MacRumors suggests others are having a similar problem. The upshot seems to be: make sure you're connected to the internet through EDGE. According to this AT&T Support article Visual Voicemail will not work over the wifi connection.
Sam asks
i'm considering getting boot camp on my mbp and installing vista business. i have read however, that support will be gone for boot camp under tiger at the end of this year. if i boot camped and put vista on, then upgraded to leopard, would boot camp still function and would i still be able to get to vista? i hope this doesn't come off as too complex, because as of right now, boot camp is a beta, and in leopard its an actual product. i just don't want to put dual boot capabilities on my mac and find out i can't access my windows partition.
This should not be a problem; obviously Apple is going to provide some kind of upgrade path for folks going from the Boot Camp beta with Tiger to the Boot Camp in Leopard. I assume you're referring to the rumor that Apple will charge Tiger users for Boot Camp once Leopard ships (in something of the way they did for iChat AV back in the transition from Jaguar to Panther). Even if that's the case, however, it won't be a problem for Leopard users; I simply wouldn't worry about this.
Chimera asks
I have a question. Is there a free/open source program that will convert .avi videos to watch on my PSP (will be replaced with iPod touch later on)? I used PSP video 9 on Windows and that was perfect but I've failed to find anything for Mac after I switched. Well I did see VisualHub but thats not free (is it worth it?)
I think VisualHub ($23.32) is absolutely worth it. However, the actual behind-the-scenes heavy lifting in VisualHub is actually done by the open source tool ffmpeg. So in principle you could compile that and use it from the command-line, but unless you're insanely geeky VisualHub is absolutely worth the price for its ease of use. I have myself used it to convert xvid avi files to mp4 files for use on my PSP
wsnoble asks
What is the best RAID1 setup to use plugged into a GigE AEBS? I have the newer AEBS and have 2 MacBooks in the house. I want a device that can plug into the AEBS (10/100/1000 or USB) that is RAID1 (2 disks inside device). What have folks found to work well? My understanding is that I need a ext device that presents itself as RAID1 (read int. controller) to the AEBS, so I can have RAID1 in this setup. So short version: 2 MacBooks, 1 AEBS-GE, and I want a RAID1 solution that plugs into AEBS, so I can have wireless centralized backup point, as well as be ready for "TimeMachine" and maybe a shared wireless iTunes Lib.
This Apple Support article explains that the Airport Extreme does not support RAID on the external disk unless "the disk is a self-contained RAID that presents itself to a computer as a single volume requiring no software support." In other words, you could have an external device with built-in mirroring so long as it presents itself to the Airport Extreme as a single USB Mass storage device. By far the easiest solution for this would probably be a Drobo ($499) which takes care of all the disk mirroring and manipulation for you and appears to the Airport Extreme like a single huge disk. In fact the guys at Data Robotics have an article up on doing exactly this.

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Reader Comments (Page 1 of 3)
Greg said 10:42PM on 9-26-2007
Can I password-protect an external HDD? I have an Ex-HDD (a WD MyBook) that I use for backups and general file-storage with my MacBook Pro, and I'd like a way to secure that HDD so that if someone were to plug it into their computer, they would not be able to access the files in it without a password.
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aptenergy said 10:56PM on 9-26-2007
Greg, you could consider making an encrypted disk image that goes on the external hard drive. You'd have to double click the disk image to mount it, but it would be an easy way to do it.
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Ian Gendel said 10:57PM on 9-26-2007
wsnoble, If you can wait on buying this till late november there is a really good new Raid1 usb drive coming out from LaCie. LaCie drives are trusted for tons of pro people like recording studio's and movie studios. Here's the link to the new drive. It's not out yet hence why I said to wait on buying.
http://www.lacie.com/us/products/product.htm?pid=10967
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Danny said 11:15PM on 9-26-2007
I have a microSD card that I use with a mini reader so that I can use it as a flash drive. It performs excruciatingly slow on my Macbook, but is fine when i use Boot Camp and boot Windows. For example, a 280MB file showed that it would take nearly two hours to transfer. Any suggestions on how to make this work faster?
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Tim said 11:16PM on 9-26-2007
Frank, I had a similar problem when I got my phone repaired through the Apple Store. Basically, what went wrong for me was that I typed in the wrong password for my voicemail (I always forget what it is, it's one of three combos i use) and whenever I hit the Voicemail button, it would automatically dial into Voicemail (instead of using visual voicemail). When I changed my password back, it ended up working like normal. Try that.
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Dave said 11:23PM on 9-26-2007
@Chimera
iSquint (from the same makers of VisualHub) can convert into MPEG-4 and H.264 video formats. It is absolutely free, has a nice GUI (almost identical to VisualHub) and does a very good job. It's available at www.isquint.org
I used it for a long time with great success. Eventually I paid the money for VisualHub. I think you'll find the additional features of VisualHub (and there are many) well worth the small price tag. But getting your feet wet with iSquint is a nice way to get started with the program and see what it can do.
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Mat Lu said 11:26PM on 9-26-2007
iSquint is for converting video for the iPod; the PSP need special settings to maximize its potential.
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Luigi193 said 11:27PM on 9-26-2007
I am having trouble getting my question down, so I hope you understand:
Whenever I mount my 24" iMac's drive on my macbook, and the iMac falls asleep, my Macbook's apps all stop working and all the programs I open or try to close just bounce on the dock. This goes on for about 2 minutes.
It used to just try to connect and then say it couldn't find it and that was the end. But now it goes through this spaz out process.
I know its trying to find the drive but its not there (because its asleep) but I am wondering why it is freaking out like this. I also would like to know, besides never letting it go to sleep, or using WakeonLAN to wake it every 15 minutes, if there is a way to make OS X not try to look up the drive when I am not accessing it? It gets annoying when I step away for a few minutes and my computer is frozen (temporarily)...any thing would help.
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Johnny said 11:30PM on 9-26-2007
I just picked up a 1.5TB Maxtor One Touch III. It has two 750GB hard drives in it that are RAID 0 configured. You can also configure it to RAID 1 for added data security.
What I'd really like to do is have it function like two separate 750GB drives. That way, I can use ChronoSync to mirror them every night or so, simply because past data loss has always been a result of my own late night delirium, rather than hardware failure. Does anyone know how to hack this particular solution?
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Tucker said 11:32PM on 9-26-2007
Can't you also just use the Microsoft Remote Desktop Client for Mac? I use it just fine to connect to the servers at work.... or am I going to be flamed for even attempting to suggest *gasp* a M$$$$$$$$$$$ solution? It sounds to me like all that person is looking for is, essentially, the Mac RDP client found here:
http://www.microsoft.com/mac/otherproducts/otherproducts.aspx?pid=remotedesktopclient
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Tucker said 11:33PM on 9-26-2007
Ok, ok, a pre-emptive "calm down". I see now that they're referring to mac to mac, not mac to PC. My bad.
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Dave said 11:33PM on 9-26-2007
@Mat
I realize Chimera is looking for PSP. I brought iSquint up because of the mention of an iPod in the future. Plus iSquint still offers an advance screen which allows users to tweak just about every setting within the two codecs the software does.
No questions about it though, VisualHub is the better solution as it has specific PSP presets (and $23 is really not a lot of money for what it does). I use VisualHub several times a week in preparing some video podcasts: set it and forget it. :)
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vajrabhrt said 11:38PM on 9-26-2007
I have follow-up to Pat's question: How do I set a program as default for a file type, from the command line? I haven't been able to figure this out at all. Much thanks to anybody who can help.
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Dave said 11:39PM on 9-26-2007
@10
What you probably need is an enclosure that supports JBOD (Just a Bunch of Disks). This allows the computer to see the enclosure as a device with two (or more) separate drives. In looking at Maxtor's web site, it doesn't appear that the enclosure you have supports that on its own. Perhaps there's a way around it; if so, others may be able to help.
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Niles said 12:02AM on 9-27-2007
Hi TUAW, I have a 160GB External HDD, and I want to boot a Leopard beta from it. How would I go about doing that? Someone told me Carbon Copy Cloner, but no luck. Just in case you're wondering the OS is compressed in a DMG...
Thanks
Niles
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Frank said 12:39AM on 9-27-2007
thank you, TUAW, and thank you, Tim (#6) for the help. i'll try these things and post a follow-up later, in case anyone else is curious what worked.
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Big John said 12:43AM on 9-27-2007
I'd like to follow up with an endorsement of the Drobo. I bought one and loaded it up with 4x320GB drives. It presents itself to OS X as 2 TB (OS limitation -- doesn't understand dynamic drive sizes if I were to replace a drive) but I can always look at the capacity lights or do a Get Info to see how much of it is full. It works like an absolute dream. It seems to go to 'sleep' after an extended period of not being accessed (I suspect this is an OS X limitation) but usually it takes under 10 seconds for the list of files to open. High recommended to anyone looking for a massive secure storage solution -- and the ability to expand!
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joseph Anderson said 12:44AM on 9-27-2007
So any idea when we're going to see the 16GB iPhone?
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Joseph said 12:56AM on 9-27-2007
Regarding bootcamp: Apple recently sent out a notice to resellers on this. When the beta expires (which is when Leopard is released) The license for the Boot Camp *assistant* expires, but you are free to continue booting Windows forever..You just won't be able to reinstall windows or remove the partition without formatting the drive. And, the "license" expires, but there's no indication that the application will actually disable itself.
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Yendi said 1:36AM on 9-27-2007
My question for next week:
I recently got an Airport Extreme (and love it!). However, whenever my MBP wakes from sleep, it has dropped the wireless connection. In such a case, I have to select my ssid from the airport menulet. Didn't happen with my old wireless router (Linksys WRT-54G). My iMac does something similar, but sometimes drops the connection when the screensaver comes on. How do I keep the connection there?
Many thanks,
Bill
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