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Texas Target stores hit rock bottom with iPod theft


Long ago, there was a time when people actually gave each other rocks as gifts; these rocks were welcomed and enjoyed by the recipients (why? We can't say. It was the '70s) and, as quickly as the trend started, it was gone. Gone, that is, everywhere but two Target stores in Fort Worth and Grand Prairie, TX, where the lithogift appears to be alive and well.

The Star-Telegram reports that mother and daughter Melanie and Regan Ritter had an eerie experience of deja vu while shopping for Regan's 14th birthday present, a shiny new iPod(note to self: begin collecting empty bottles and green stamps for children's future gifts). After finding the iPod in stock at a Fort Worth Target store, Melanie bought it and delivered it on her daughter's birthday, and Regan opened the lovely shrink-wrapped "Designed by Apple in California" box to reveal... rocks. A collection of rocks, in fact, matching the approximate weight of the missing iPod. I believe the word you're looking for is "buzzkill."

Mom Ritter did what any caring mother would do: marched back to Target and demanded a refund (no luck, she paid with a Target Card so store credit was all they would do) and subsequently went on a hunt for a new iPod for her little girl, preferably a rock-free model. The nearest Target with stock was in Grand Prairie, 20 miles east as the crow flies, so off she went. This time, she insisted that she be able to open the iPod box prior to purchase; the Target salesfolk said nope, she would have to buy it first. She purchased the iPod, then in full view of the Target staff, opened the box and found -- you guessed it -- more rocks.

Target says it's investigating the incidents. Meanwhile, the Ritters ended up having to use their $350 Target store credit for more mundane, and rock-free, merchandise.

[Picture is of the i-Stones iPod docks, not the actual rocks that were found in the box.]

via MacNN

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iPod Family

Long ago, there was a time when people actually gave each other rocks as gifts; these rocks were welcomed and enjoyed by the recipients...
 

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Chris Williams

Had a similar thing happen to me at Frys. Bought a $349 video card. Go home, find out it doesn't work. Try to take it back, turns out it doesn't work because it's not the card it says it is. AND FRYS WOULDN'T TAKE IT BACK. They accused me of the switch. I complained vigorously. Talked to the manager, pointed out the many thousands of dollars I had spent there. nothing. They simply accused me of being the criminal. I was screwed for $349 and will never spend another dime there again.

October 13 2007 at 12:07 AM Report abuse rate up rate down Reply
Codey H.

Ken, I'm sure TUAW would be glad to sell Ad space. ugh.

This sucks as far as the stolen ipod goes.. hopefully Target Corporate will step up on this issue.

October 10 2007 at 12:23 PM Report abuse rate up rate down Reply
Ken

Hello,

You might be intererested in our company GadgetTrak. We have launched several products aimed at curbing the rising occurance of gadget theft, ranging form iPods, cell phones, PDAs, laptops, GPS devices and more.

http://www.gadgettrak.com

The company originally started with a patent-pending solution for iPods, digital cameras, MP3 players, Sony PSPs and other gadgets. Their solution became quite popular and was recently featured on Dateline NBCs exclusive on iPod theft "To Catch An iJacker" as well as several popular technology news sites.

More recently the company launched new software targeting the mobile phone market. If a phone is stolen, the software will alert the owner with any new phone numbers the phone is assigned along with other forensic information that will allow law enforcement to recovery the device. GadgetTrak also launched new software for laptops and Mac computers that will capture video of the thief along with other forensic data to locate the system.




October 10 2007 at 12:01 PM Report abuse rate up rate down Reply
Will

I don't work at Target, but isn't also possible that someone bought these ipods that had access to a shrink wrap machine? I don't think that Target would return Ipods to Apple that appear not to have been opened.

You can buy the heat guns, and shrink wrap for a lot less than a new iPod, so it's not out of the question.

October 10 2007 at 11:40 AM Report abuse rate up rate down Reply
Stuart Bell

I'm just amazed that she had to accept a voucher from Target. Isn't it a criminal offence/offense in the US to sell rocks labelled as iPods? I'd have demanded cash back, or full refund on the card, or else called the Police in straight away, since clearly a crime had been committed.

October 10 2007 at 4:53 AM Report abuse rate up rate down Reply
Tim

I would second the comment that its probably the handiwork of the shipper's employees. Especially given that two stores in the same area have had the same issue. If I were those Targets, I'd take a very hard look at all their high dollar merchandise and track where they came in from and get stinky with their freight carriers.

October 10 2007 at 12:32 AM Report abuse rate up rate down Reply
Julianne

A few years ago, during the holiday season, I remember reports of people buying iPods at Walmart and finding meat in the boxes. Yes, you heard me right, meat!
http://uk.gizmodo.com/2005/12/29/imeat_heartburn_for_ipod_fans.html

October 09 2007 at 11:33 PM Report abuse rate up rate down Reply
Michael Rose

Chris, you're right, it doesn't specify -- I misread a second source. Judging by price it's probably an 160GB classic. I'll correct.

October 09 2007 at 7:08 PM Report abuse rate up rate down Reply
Chris W.

Correct me if I'm wrong, but doesn't the news article specify "video iPod"? How do we know it was either an iPod Touch or Classic iPod, or even a 5.5 gen iPod?

October 09 2007 at 7:05 PM Report abuse rate up rate down Reply
grifmusic

I bought a vaccuum at Target and got it home, and realized it was the wrong vaccuum and that I was overcharged for a more expensive one but I didn't notice cause I was buying a bunch of stuff and had the kids with me. Bad part is I already carved up the box for the recycle bin and Target would not refund me the difference in price. Basically, what was in the box and what was marked on the outside box price were 2 different things. I didn't shop at Target for 3 years after that! Next time, open the box when you're in line before you pay! What are they gonna do, arrest you?

October 09 2007 at 6:58 PM Report abuse rate up rate down Reply
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