Filed under: Analysis / Opinion, OS, Software, Software Update, Leopard
Leopard delivery delays hit some areas
In other news, reader Don also had a problem with his Leopard delivery-- when checking his tracking number with FedEx online, he noticed to his dismay that someone named "Ramirez" had already signed for his package (and he doesn't know anyone named Ramirez). He called Apple and they blamed FedEx, saying that FedEx was reusing tracking numbers, and the signature Don was seeing was for a different package.
And even if you have your copy, you may still be having problems-- Paul got his copy in Australia last night, but says Software Update has been zerged to death. With so many people trying to sign on and get their new apps, it may be a rough road for installers this weekend. Good luck out there.
Update: We've also heard about a delay out of Indy. If you were expecting Leopard in the US by 10:30am, odds are you don't have it yet.
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Reader Comments (Page 1 of 6)
Mike Chamberlain said 1:36PM on 10-26-2007
I received mine in Kansas City at right about 10:30 and am now exploring Apple's latest cat. So far, so good.
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STrRedWolf said 1:36PM on 10-26-2007
15 minute delay in receiving Leopard in Baltimore, MD.
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Sid said 1:37PM on 10-26-2007
I am in indy and still awaiting my copy to be delivered. It sucks...
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Michael M said 1:39PM on 10-26-2007
Got mine at 10:30am prompt. Posting this on my MacBook pro running leopard right now. Seamless upgrade.
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Alex said 2:33PM on 10-26-2007
Fedex says for my Leopard: DELIVERY EXCEPTION - Future Delivery requested.
Yeah, they're having problems. This is similar to what happened with the Harry Potter book. It's the real-life version of what happens when a site is linked to on Digg.
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patrickb said 1:39PM on 10-26-2007
Ordered mine yesterday afternoon, got it this morning at 9 am through indy so no problems there.
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Matt said 1:40PM on 10-26-2007
FedEx had my copy on my doorstep in Memphis, TN at 8:30 this morning. Of course, living in the same city as FedEx's world headquarters might have helped.
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Bigwasp said 1:40PM on 10-26-2007
I ordered on October 24 and said "Delivery by October 26." Got an email saying item shipped but will arrive on October 29th! And Apple didn't use FedEx, instead they are shipping it to me UPS GROUND! No way.
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Edsel said 1:40PM on 10-26-2007
Yup, we have home delivery delays in western Massachusetts too.
FedEx:"Delivery Exception, Future delivery requested." FedEx assured
me delivery would occur today.
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Tony Carreon said 1:41PM on 10-26-2007
1:30pm -- still waiting for mine. FedEx Tracking says "Delivery exception - Future Delivery Requested." I called the automated system and it said delivery should be by 3:30pm. (Western Maryland)
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WickDC said 1:42PM on 10-26-2007
Arrived before 10 here in DC.....but they didn't leave it even though I left a signed note, so trekking to the main facility (thankfully close by) after 2:00 to get it.
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Kevin said 1:43PM on 10-26-2007
Received mine at about 9am. The FedEx guy tried to leave a note on the door and I had to chase him down the street.
He did ask "what the hell is in this little box", he has over a hundred to deliver this morning. :)
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Bobby said 1:44PM on 10-26-2007
Fedex says for my Leopard: DELIVERY EXCEPTION Apple has requested FedEx not to deliver any of there shipments until 5:00 PM.
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jkuehn said 2:39PM on 10-26-2007
Just checked my FedEx tracking information for my copy of Leopard; a "delivery exception" of "future delivery requested" was indicated in the track detail. I assume this was an Apple request so that I don't receive my copy too soon. Good news, my package is on the delivery vehicle for delivery.
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Schmedely said 1:45PM on 10-26-2007
I get the same thing, and Fedex says it was customer requested. Right. Let me get this straight Fedex, I order something priority overnight and then I defer delivery???? Fedex accepts these items for overnight shipment with delivery guaranteed by 10:30 AM local time. But won't deliver. Apple should get all over them for violation of the service agreement.
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CB said 1:46PM on 10-26-2007
In tracking my Leopard package on Fedex website, I saw at 10:35 am that there was an entry that said "Delivery Exception" entered at 10:13 a.m.
I called Fedex to see what the problem was and the agent said: "Apple just dumped a whole lot of packages on us... we will be delivering the package some time today."
As if Fedex didn't know way ahead of time that Apple would be sending gazillions of Leopard packages today? Come on. That's no excuse. Fedex should have been prepared.
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Kevin said 1:46PM on 10-26-2007
Doing install now! Seems to hang during documents folder transfer/conversion (I have a large documents folder), and now hanging at the reboot operation (Spinning wait icon for over 10 minutes now). Im gonna wait it out....
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myheaditches said 1:47PM on 10-26-2007
I too got the Delivery Exception, but my brother told me recently that he saw a could not deliver slip on the door from FedEx. We have our signature on record, and FedEx didn't ring the doorbell. :(
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fcgriz said 2:18PM on 10-26-2007
I'm just south of Indy, and mine was delivered before 10:00. I'm installing right now.
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Phil said 1:51PM on 10-26-2007
I just got back from the opening in London's Regent St... got my copy and t-shirt, but any ideas you had about Mac users being a kinder, gentler sort can be thrown out the door in the UK - queue jumping galore and when the doors opened, a mad rush from all sides with some major squashing going on. I got my copy a got home!
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