Filed under: .Mac
.Mac calling in sick today
In what appears to be a clear case of "Mental Health Day Syndrome," the .Mac website has been down for much of the afternoon. Email and Homepage/iWeb services appear to be up, though, and I'm able to connect to my iDisk, so the plumbing is still operational.Our tipsters note that the site was down for quite a while before the 'maintenance' page went up, so it's possible that this is not a planned outage. If we hear anything else we'll pass it
along. Update: Although I personally can get to the services noted above, comments point out that the .Mac service page is showing red lights across the board except for some users able to get mail.
Update 2: As of 5:05pm ET it looks like everything is green again, with the exception of .Mac Sync still showing issues for some users.
Thanks to everyone who sent this in.
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Reader Comments (Page 1 of 1)
Kwahnoom said 4:27PM on 11-01-2007
http://www.apple.com/support/dotmac/
Red dots for all except the mail service, which is orange. Hoping that they're taking this opportunity to improve the Back to My Mac service...
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Kwahnoom said 4:29PM on 11-01-2007
http://www.apple.com/support/dotmac/
Red dots for all except the mail service, which is orange. Hoping that they're taking this opportunity to improve the Back to My Mac service...
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Dominic said 4:40PM on 11-01-2007
Yes, orange would be correct. My email has been spotty most of the day with it being off more times than on.
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artifex said 4:47PM on 11-01-2007
Back To My Mac was the first thing I'd heard about that made me think favorably of that service. So what was wrong with it on launch? Downtime during a business day doesn't look favorable, of course.
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Sparks said 4:51PM on 11-01-2007
Seems to be up and running now, as far as I can tell? At least, I was able to log in just fine at the .Mac website.
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Johnny said 5:00PM on 11-01-2007
This note has been on the .Mac support page:
"Attention Back To My Mac users
In the coming weeks, we will be improving compatibility with home-based routers and various network environments. So if you find that you cannot access your remote Mac right away, please be patient as we work to improve the service. "
I haven't been able to use Back to my Mac at all in either direction to or from three different Macs behind routers. Not to say this has anything to do with today's outage, but I hope they fix it quick. It will be a really cool feature when they get it to work.
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Johnny said 5:03PM on 11-01-2007
On another note... I'll bet they are selling a lot of .mac subscriptions and/or iLife '08 with Leopard having just come out. That could have something to do with it. Upgrades, etc.
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Jon said 5:14PM on 11-01-2007
speaking of .mac...anyone know how to get rid of the .mac menubar item in leopard?
I don't use .mac and hate having useless (to me) icons in the menubar.
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Jon said 5:15PM on 11-01-2007
Speaking of .mac, anyone know how to get rid of it's menubar item?
I don't use .mac so I'd really like clear that icon.
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Luigi193 said 5:30PM on 11-01-2007
Perfect timing! My main email/website went down...and back up email AT THE SAME TIME! That just blows...
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Jake said 6:36PM on 11-01-2007
I love .Mac!
Kinda was a pain when it went down this morning.
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Gene Cowan said 8:18PM on 11-01-2007
To remove the .Mac menu item, go to .Mac in the System Preferences, then uncheck "Show status in menu bar."
Or, if you want it REALLY simple, you can remove any menu bar icon by command-dragging it out of the menu bar.
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Jon said 9:00AM on 11-02-2007
@ #13 Gene Cowan.
System preference was the first place I checked to get rid of the .mac menu bar item, and at least on my system it was definitely not there. I'll try your command drag tip though, thanks for the help!
Jon
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Michael said 12:39PM on 11-02-2007
dot mac sync has been yellow for days now...I wonder if it has something to do with many peoples "back to my mac", including myself, not working? Has anyone been able to get the back to my mac feature to work??
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sam said 12:44PM on 11-02-2007
back to my mac has been very intermittent for me. sometimes i can connect, sometimes i can't... sometimes my other computer doesn't even show up. i'm under the impression this is common and probably has a role in all of these .mac issues.
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Wayne said 5:49PM on 11-06-2007
I was frustrated with not being able to get rid of the .mac menu bar item as well. I found out by holding the option+command key at the same time I could then drag the icon off of the menu bar.
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