Filed under: Retail
Poll: How will the CompUSA closings affect you as an Apple user
Loyal TUAW reader Mike Schleifstein wrote in on our tip line with a thoughtful commentary about the CompUSA closings. Losing CompUSA means losing local Apple Certified Repair centers for a large segment of the United States without access to Apple Stores. More, without the brick and mortar CompUSA stores, many potential customers will not be to try out Apple products in person or buy Mac software at a real store. We decided to ask you, our readership, how the CompUSA closings will affect you. Here's an Amazon Unspun poll that you can expand and add your own feedback to. I'm curious to see how these closings will affect the TUAW community as a whole. 
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Reader Comments (Page 1 of 2)
d said 7:07PM on 12-13-2007
It amazes you get paid to write.
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Josh said 7:19PM on 12-13-2007
Yeah, not gonna miss them at all. We're still waiting on a $250 rebate on the HP laptop we bought in 2001. With three Apple Stores in the area and even more Best Buys (Sterling Heights, MI. Just outside of Detroit), we are pretty much set whenever one needs a repair or would like to try out a Mac. I, personally, will visit the newest Apple Store in the area if I need help with my three week old MacBook. Great service, very friendly.
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Shawn Harstad said 7:23PM on 12-13-2007
Those poll questions are retarded.
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Nickolas Means said 8:10PM on 12-13-2007
For some of us, CompUSA meant not having to drive to an Apple store or ship a computer off for service. Their rebate practices were definitely shady, but I never found their repair services lacking, and it was unusual for me to be without a computer for more than a couple days.
For me, personally, CompUSA will be genuinely missed.
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Justin said 7:45PM on 12-13-2007
I'll miss them. My closest Apple store is a 3 hour drive away.
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Rufus said 7:56PM on 12-13-2007
For some of us, CompUSA was the only place close by to actually see Apple stuff in person before buying (from either the Apple store or giving into impulse). Now I have to drive twice as far to find an Apple store I've never been to.
Oh well, at least there will be some good out of this (hopefully). I'll be circling with the rest of the vultures during those 'out of business' sales.
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aleenm88 said 8:11PM on 12-13-2007
i like them because it was a mexican company :D
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ZeroCorpse said 8:47PM on 12-13-2007
Most Best Buy stores are getting Apple products now, with an actual Apple Store rep doing the selling (instead of a Best Buy employee).
CompUSA had lousy pricing, and were just plain jerks about the Mac. Smaller profit margin = no effort made.
Good riddance. I used to work for Computer City (which was absorbed by CompUSA), and as far as I'm concerned, this is the end of a long tale of poor customer service, bad prices, and limited options.
Good luck to the poor saps who work there. Don't expect you'll be welcome at Best Buy, though. You have to pass Unicru to get in, and chances are most of you won't do that (judging from the way customer service was at CompUSA, I'm thinking CompUSA got Best Buy's cast-offs.)
Most CompUSA employees shouldn't be anywhere near computers, anyway.
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ZeroCorpse said 9:31PM on 12-13-2007
Sorry. That probably sounded mean.
I was just in CompUSA a few days ago, and had some pretty lousy service. I'm bitter.
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rg said 9:46PM on 12-13-2007
The closest one to me is right across the street, Market St, SF. As far as them affecting a "large segment of the US"...they only have 100+ stores, that's hardly a large segment. The one here is so poorly laid out and the staff are completely clueless, but I will miss access to all their stuff. There's plenty of other stores out there so it's not really that big of a deal to lose them.
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AKA said 2:33AM on 12-14-2007
i bought a macbook pro back in 2006 from a compusa and i got the compusa warranty becasue it was way better than apple had to offer and now i have to drive an hour to the neartest compusa and now there going out of business wtf
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XGM said 10:51PM on 12-13-2007
Apple store in Ottawa would be nice, since driving over 500KMs isn't a option for the next 7 months (by then i can drive alone :D)
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doog said 10:53PM on 12-13-2007
The Resume Playing feature is working fine for me in Front Row on Leopard while playing DVDs.
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doog said 10:57PM on 12-13-2007
CompUSA once "lost" a computer that I brought in for service - it was found a few weeks later, on a shelf "where it was not supposed to be." Prior to that, they would often take longer than promised to do a repair.
The nearest Apple store is 45 minutes away, but there is a MacEdge right across the street from the local CompUSA.
I won't miss 'em.
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Fritz Laurel said 11:25PM on 12-13-2007
I feel compelled to write that I don't understand these polls. I'm supposed to reorder the list or something? I don't understand. I have to click "up" on the one I agree with and then click "down" on the ones I don't? WTF? That's way too involved. Whatever happened to a simple poll that takes no more than 2 seconds to complete?
Cheers,
FL
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DrWho said 8:09AM on 12-14-2007
Here Here
Michael Sackett said 2:34AM on 12-14-2007
I tried to buy my first iMac at CompUSA. On both visits the clerk kept wandering off to sell cables and ink refills. They will not be missed.
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Truegod said 2:52AM on 12-14-2007
Well I guess I'm one of the few, but I'll really miss them. The nearest Apple store is over an hour away. I've never had a real problem with the staff at the local CompUSA. They always were helpful when I needed something, or was getting something fixed. I prefer them over the other local options Best Buy and Staples. I have a serious problem with Best Buys sales tactics and Staples doesn't really have a good computer section.
I guess I'll just have to pray for a local Apple Store. :P
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Ryan said 6:20AM on 12-14-2007
The CompUSA in my town was part of the first round of closures. I used to love them actually. The had an actual Apple employee sales guy on site.
But since they closed, I'm pretty sure that same guy went to staff the Apple section at the local Best Buy store. So no loss there.
And best yet sometime next fall, I hear our mall (Roseville Galleria) is getting an Apple Retail store. So yay!!! :)
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Luigi193 said 6:28AM on 12-14-2007
We do not have one here. But we have a small dog 45 minutes away! Its better then driving 3 hours to the nearest one...
We also have a few local repair people... but for some reason there sooooo mean... very unapple like. So I normally take matters into my own hands.
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