Speed Download 5 released

It is possible for Macheist buyers to get SD5, if you are fast: http://www.appletell.com/apple/comment/macheist-fixes-speed-download-5-problem-your-mom/

Here's the bottom line for everyone who participated in the MacHeist bundle. We made our payment to MacHeist in exchange for certain goods, and we therefore have a contract with MacHeist. The contract is that we will receive the promised goods in exchange for our payment. Did we get, in full, those goods we were promised in exchange for our payment? No, we did not. Were Yazsoft not offering free upgrades to anyone, and charging all users for the upgrade to version 5 of Speed Download, then this issue would not exist. It's irrelevant to us, the end consumer, how professionally or unprofessionally the agreement was handled between MacHeist and Yazsoft. When MacHeist asked Yazsoft if they wanted to participate, the first thing Yazsoft should have done was to request a contract for their attorneys to review. If they didn't do that, that is neither your problem nor mine. If MacHeist doesn't clearly spell out in writing to the developers the responsibilities of the developers in exchange for participation, that, again, is neither your problem nor mine. It is up to MacHeist to handle this issue with Yazsoft, neither you nor me. Neither MacHeist nor Yazsoft has the right to claim they didn't understand the terms those parties were agreeing to and then shift the burden to us when there is a misunderstanding. The disagreements are between Yazsoft and MacHeist and between MacHeist and the purchasers of the MacHeist bundle. So we have two issues, both caused by a lack of a written contract between Yazsoft and MacHeist, and those two parties share responsibility equally. The first issue is the disagreement between Yazsoft and MacHeist. The second issue is between MacHeist and the purchasers of the MacHeist bundle. We paid for certain goods and those goods were not delivered in full. If you paid by credit card, then you have the option, which I will be exercising, in cancelling that payment with my credit card company for lack of receiving the goods promised by MacHeist. In the event that MacHeist is able to make good on their full promises, which at this point requires a free upgrade to version 5 of Speed Download as is provided to every other owner of Speed Download, then I will be more than happy to make payment back to MacHeist, as they will then have fulfilled their end of the bargain. If they cannot fulfill complete delivery of goods simply because they did not take care to have written agreements which they can enforce, then they will not receive my payment. If they lose money, then I feel pretty confident that if they choose to have another MacHeist bundle in the future, they'll take the proper measures to have contracts with all participating developers to make sure this type of 'confusion' never happens again. That is the only way to force the issue. This attempted 'shifting of responsibility' to the consumer happens all the time, and companies always expect that the comsumer will be willing to pay the price for their mistakes. If MacHeist doesn't have a contract spelling out the developer responsibilities and the recourses available to MacHeist should a developer not fulfill those responsibilities, then MacHeist screwed up on their part and they should deal with the angst and burden of their screw up. If Yazsoft agreed to participate without insisting on a contract to review, then they screwed up, and they should deal with the burden for their screwing up. But for both MacHeist and Yazsoft to expect the end consumer to simply bend over and take it in the rear end is nothing more than saying "we screwed up, but we're not going to take the responsibility for it", and that is unacceptable. We, the end-consumers, did our part, and if we did not receive the COMPLETE goods for which we made our payment, then we have the same recourse we always have when making a credit card purchase and not receiving the goods. Cancel the payment with your credit card company, and leave it up to MacHeist to determine whether or not they are willing to, and are able to, fulfill their part of the agreement with the end consumers as promised. You can be sure that if their feet are held to the fire, next time everything will be handled professionally as it should have been this time. No excuses.

I'm a Macheist bundle purchaser, and I'm an SD 5 purchaser. Speed Download was probably the best piece of software in that group of 12 that I received. It's the only one I use on a daily basis, and it has made a big improvement to how I download and manage files. The way I figure, is if the $50 from Macheist was split between 10 developers, then my total cost for Speed Download 5 is $20. For something as handy as it is, that's a fair price.

Sure, communication should've been better all around, but at the end of the day, if I get something useful, and a developer gets to eat a decent meal, I can live with that.

We just issued a follow-up to our earlier press release:

http://www.macheist.com/forums/viewtopic.php?pid=107215#p107215

Kind regards,

Johnny

The notice about the paid upgrade was always there. Please pay attention next time and refrain from making unsubstantiated accusations.

OFFICIAL YAZSOFT RESPONSE TO THE MACHEIST COMMUNITY:

We have heard your feedback regarding our recent release of Speed Download 5 and have released an official response on our website. We have thought long and hard about this in order to try and come up with a solution that is both reasonable, feasible, and fair. 

We hope you agree and thank you for your understanding.

http://www.yazsoft.com/content/mh.html

Kind regards,

The Speed Download Team @ Yazsoft

PS. No one forced anyone to upgrade to SD5 as it's 100% optional. As well, the very first line of the update window says that SD5 is a paid upgrade IN BOLD CAPITAL LETTERS :-)

In addition, SD4 is still supported 100%. Should you choose not to upgrade, that's perfectly fine. We're not leaving anyone out.

This is the chance for iGetter to catch up.

Horrible horrible. Recommend everyone to rate their software as 1 star on versiontracker and macupdate.

Three words: BAIT AND SWITCH

I bought an SD license a month before mac heist, then I bought the bundle so I got an extra unused license... Dunno what to do with that.
And what's with the software version jumping from 4.1 to 5.0? Ever heard of standard updates 4.2??