Readers report .Mac service outages
We've gotten several reports this morning that sections of the .Mac service, including web galleries, webmail and the www.mac.com page, are offline today. Email to the .Mac domain appears to be flowing but there's no ETA on restoration of the services and no clear picture of exactly what is affected.This is not entirely a surprising development considering the wholesale migration of .Mac to MobileMe, but it's a little discouraging. Perhaps we should all send "get well soon" iCards... oh, wait, nevermind.
Thanks to everyone who sent this in.
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Source: http://www.mac.com/
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We've gotten several reports this morning that sections of the .Mac service, including web galleries, webmail and the www.mac.com page, are...
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So is someone at tuaw going to write up an article next month about how they respect Apple for how stable .mac is? Sorry, bad swipe at another article here on tuaw.
While .mac/mobileme sounds convenient, I'd like to know how Apple is going to respond when they have non-Apple fanatic customers dealing with their constant issues like this? Apple makes some pretty good products and I've used them for more than 10 yrs but it's still the same old Apple that shoots itself in the foot in ways that prevent them from being much more than they are. At least the ipod/iphone frenzy will cover up stories like these for them.
Apple says it is fixed now,
6.17.2008 :: 04:02 - 06:33 PST
Some .Mac members could not access .Mac services. Normal service has been restored. We apologize for any inconvenience.
WebMail is down?!
"We're having trouble fulfilling your last request. Please return to the .Mac home page."
And I guess chat service is down as well...
June 17 2008 at 11:01 AM Report abuse Permalink rate up rate down ReplyI suspect the problems may be more regional than you believe. I have had no all day outages ever and certainly not in the days leading up to the WWDC recently.
June 17 2008 at 10:08 AM Report abuse Permalink rate up rate down Reply'never mind' is two words, by the way :)
June 17 2008 at 10:08 AM Report abuse Permalink rate up rate down Reply@mentalsticks: that is definitely not the case. google it.
June 17 2008 at 11:56 AM Report abuse Permalink rate up rate down Reply@Marky: Talking about previous instances - Jun 2nd for example: http://www.tuaw.com/2008/06/02/mac-mail-down-speculations-abound/
June 17 2008 at 9:52 AM Report abuse Permalink rate up rate down ReplyIt's offline CONSTANTLY (if you measure constantly based on every other email service in existence). They just had a nearly whole-day outage last week or the week before (right before WWDC).
Desktop email has been working fine for me today as far as I've seen, but this drives me crazy. I use my .Mac account for work, and hate the attitude Apple takes when it goes down -- basically ignoring the problem completely for hours and then at the tail end of it posting that annoying red dot announcing some members having email connectivity problems, with no sense of urgency in getting it restored.
Perhaps I have been lucky but I can't remember any previous instance.
I suspect a switch or similar went down which is why it was up again fairly quickly.
Service is back up! 8:24 CDT.
June 17 2008 at 9:24 AM Report abuse Permalink rate up rate down ReplyHot Apps on TUAW
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