Filed under: .Mac
Readers report .Mac service outages
We've gotten several reports this morning that sections of the .Mac service, including web galleries, webmail and the www.mac.com page, are offline today. Email to the .Mac domain appears to be flowing but there's no ETA on restoration of the services and no clear picture of exactly what is affected.This is not entirely a surprising development considering the wholesale migration of .Mac to MobileMe, but it's a little discouraging. Perhaps we should all send "get well soon" iCards... oh, wait, nevermind.
Thanks to everyone who sent this in.
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Reader Comments (Page 1 of 1)
Brian Allen said 9:13AM on 6-17-2008
iDisk is offline, too.
Back to Mac is offline, as well.
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Marky said 9:15AM on 6-17-2008
IMAP mail was down for a while. Sat here twiddling my thumbs waiting for my email fix.
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Brian Allen said 9:24AM on 6-17-2008
Service is back up! 8:24 CDT.
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mentalsticks said 9:30AM on 6-17-2008
What's new? .Mac mail is (has been) offline more often than all the free email services I've ever used put together.
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Marky said 9:38AM on 6-17-2008
Perhaps I have been lucky but I can't remember any previous instance.
I suspect a switch or similar went down which is why it was up again fairly quickly.
PSM said 9:51AM on 6-17-2008
It's offline CONSTANTLY (if you measure constantly based on every other email service in existence). They just had a nearly whole-day outage last week or the week before (right before WWDC).
Desktop email has been working fine for me today as far as I've seen, but this drives me crazy. I use my .Mac account for work, and hate the attitude Apple takes when it goes down -- basically ignoring the problem completely for hours and then at the tail end of it posting that annoying red dot announcing some members having email connectivity problems, with no sense of urgency in getting it restored.
OhFrenchman said 9:53AM on 6-17-2008
@Marky: Talking about previous instances - Jun 2nd for example: http://www.tuaw.com/2008/06/02/mac-mail-down-speculations-abound/
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claire said 10:08AM on 6-17-2008
'never mind' is two words, by the way :)
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mentalsticks said 11:37AM on 6-17-2008
Except in fixed expressions such as "Oh well, whatever, nevermind".
claire said 11:57AM on 6-17-2008
@mentalsticks: that is definitely not the case. google it.
mentalsticks said 2:34PM on 6-17-2008
Please claire, know your classics. I'm guessing you're post-(or not so long pre-)1991... Just google "oh well whatever nevermind".
Marky said 10:08AM on 6-17-2008
I suspect the problems may be more regional than you believe. I have had no all day outages ever and certainly not in the days leading up to the WWDC recently.
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PGMartin said 11:02AM on 6-17-2008
And I guess chat service is down as well...
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Kenneth said 11:39AM on 6-17-2008
WebMail is down?!
"We're having trouble fulfilling your last request. Please return to the .Mac home page."
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Brandon said 11:41AM on 6-17-2008
Apple says it is fixed now,
6.17.2008 :: 04:02 - 06:33 PST
Some .Mac members could not access .Mac services. Normal service has been restored. We apologize for any inconvenience.
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Jim said 4:48PM on 6-17-2008
So is someone at tuaw going to write up an article next month about how they respect Apple for how stable .mac is? Sorry, bad swipe at another article here on tuaw.
While .mac/mobileme sounds convenient, I'd like to know how Apple is going to respond when they have non-Apple fanatic customers dealing with their constant issues like this? Apple makes some pretty good products and I've used them for more than 10 yrs but it's still the same old Apple that shoots itself in the foot in ways that prevent them from being much more than they are. At least the ipod/iphone frenzy will cover up stories like these for them.
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