Filed under: .Mac
.Mac is down: Gather your children! Into the cellar!
.Mac web services were "temporarily unavailable" for a time this morning, and things are still a little shaky. No explanation was given for the outage.
Mail was working when tested, but iDisk access through afp:// still appears to be shut off (at 10:50 a.m. ET). Homepages and access to iDisk public folders seem to be OK, too. We'll keep tabs on this, and let you know when the service is back up and running. Check back soon!
Update (11:20 a.m. ET): Web access seems to be up and running, but iDisk via afp:// is still down.
Update (1:45 p.m. ET): iDisk access is back up, but I'm not sure when that happened. One computer is still unable to connect, and the other computer connects just fine.
Thanks to everyone who sent this in!
![TUAW [Cafepress]](http://www.blogsmithmedia.com/www.tuaw.com/media/tuaw-cafepress-promo.png)
Reader Comments (Page 1 of 2)
Jordan said 10:23AM on 6-27-2008
Probably more of the same downtime they have been experiencing lately. I'm about to call them and ask for a refund for all the days it's been out of service! I'll start treating them like the cable company!
Reply
Josh said 10:26AM on 6-27-2008
Is this fairly common with .Mac? Been thinking of signing up for MobileMe and ditching my current web/email host, but I might have second thoughts if its unreliable.
Reply
Tony said 11:15AM on 6-27-2008
I've had .mac for a month now and it's been up and down more than a prossies knickers.
Personally I think apple should be ashamed of charging for it in its current state.. I *hope* mobileme fixes it but I'm not hopeful.
mentalsticks said 10:25AM on 6-27-2008
So what's new?
Reply
Peter Zich said 10:42AM on 6-27-2008
Support pages are now reporting that the services are down.
Peter Zich said 10:42AM on 6-27-2008
Support pages are now reporting that the services are down.
Nick Bailey said 10:27AM on 6-27-2008
Not normal, just happening as they prepare to roll over into MobileMe.
Reply
mentalsticks said 10:31AM on 6-27-2008
Actually, it is rather normal for .mac to be out. They are off the air at least 2-3 hours, at least once a month. While that may not sound like a lot, it's certainly more than any of their competitors I've ever had to deal with put together, and totally unacceptable for a rather expensive email+ service.
I'm hoping that Me is going to be everything that dotmac should've been.
mark said 10:35AM on 6-27-2008
Yawn. This happens on what, a daily basis now? People actually rely on this service?
Reply
Peter Zich said 10:42AM on 6-27-2008
Support page now says that .Mac is down.
Reply
Dripps said 10:44AM on 6-27-2008
Sorry but think you're exaggerating. I find .mac to be fairly reliable and it being "down" is not a common occurrence. I would expect it to have some time where it isn't 100% when making this switch. Be reasonable....
Reply
Thomas said 10:47AM on 6-27-2008
Personally I'm disappointed that they're not mirroring all the services onto mobile me and that when they're ready there will be a public ceremony where Jobs throws one of those large old timey switches to activate it.
Reply
Andrew McClary said 10:49AM on 6-27-2008
Not only is .Mac down, Me.com is no longer forwarding to apple.com/mobileme, now it's back to saying:
The site you are trying to reach has moved.
This page can now be found at http://snappville.com
Please update your bookmarks. You can click on the link above to go to that site now.
Here we go guys! Is MobileMe getting transitioned today?
Reply
Thomas said 10:53AM on 6-27-2008
Still goes to apple for me.
David Chartier said 10:52AM on 6-27-2008
Posting every time .Mac services go down is getting a little stale guys. Obviously Apple is working on getting MobileMe in place, can we just wait for that? Okthxbai.
Reply
Ralph Daily said 11:37AM on 6-27-2008
David, I think the .mac downtime stories are newsworthy. Apple should be able to implement the changeover in a transparent manner and they don't. The picture that is coming across is mobileme won't improve on the poor reliability of .mac.
David Chartier said 11:54AM on 6-27-2008
I don't think we can draw that relationship. MobileMe is a different service, albeit with very similar features, built on a new architecture. They don't have much to do with each other at this point.
News flash: services go down. Amazon goes down. Dell goes down. Apple takes its own store down for PR flair, and .Mac sometimes goes down.
There's nothing to see here.
Nomad said 10:58AM on 6-27-2008
I have to say, as a long-time .Mac user, these regular outages related to Me.Com implementation are about the WORST way to convince people to make the switch. Everyone I have spoken to about MobileMe in the last month has asked "So, how often are they down?" And I have to admit that in the last 4 weeks, it has been with some regularity and during business hours. These upgrades SHOULD be restricted to outside the 9-5 PM times on the East and West Coast, and preferably should be in the early morning when there is as little traffic as possible.
Grump. More and more, I have to tell people they might as well get a free GMail account instead. Yeah, I know, maybe uptime will be 6-sigma after Me.Com goes live, but right now they are hurting current customers trying to get there.
Reply
Austin said 11:03AM on 6-27-2008
ahem... hello from Europe!
mentalsticks said 11:21AM on 6-27-2008
Sure. How about there SHOULD be no outages between 8:18 CET (when my alarm clock goes off plus my two nine-minute snoozes) and 23:35 CET (when the late news ends and I prepare for the night)?