Skip to Content

TUAW Certification Series: Mac OS X and Mac OS X Server

Apple Certified Technical CoordinatorLast month, I wrote a post about Apple certifications in general. Today, I'll focus on Mac OS X certifications.

If you're a Mac geek who wants to make a living troubleshooting Macs, these are the certifications to get because they are your ticket to becoming a member of the Apple Consultants Network (ACN). ACNs can build a relationship with their local Apple store and get references for work that can't be performed by Genius Bar techs, and they're listed on the Apple Consultants Network website. The rest of this article is after the break.

TUAW blogger Steve Sande is an Apple Certified Technical Coordinator and volunteers as the South Central US Regional Champion for the Apple Consultants Network.

The lowest level Mac OS X certification is the Apple Certified Support Professional (ACSP). This certification requires demonstrated knowledge of all facets of Mac OS X 10.5 Leopard. It's aimed at people who support or manage networks of Mac OS X users. You prove your knowledge by taking a proctored exam. You can study on your own, take the Mac OS X Support Essentials 10.5 class, and take a sample exam to see how you do (only 10 questions; the actual exam is much longer).

The next step is the Apple Certified Technical Coordinator (ACTC), which builds upon the ACSP certification for those who support and administer Mac OS X Server 10.5. As with the ACSP certification, there's a text for those who prefer self-learning, a class, and a sample exam. You must pass both the ACSP and ACTC (Mac OS X Server Essentials v10.5) exams to reach this level of certification.

If you are truly a Mac god, then you can amaze your friends and force your boss to give you a raise by becoming an Apple Certified System Administrator. Once again, the ACSA builds upon the previous certification. You'll need to pass five exams to be an ACSA -- the ACTC (Mac OS X Server Essentials v10.5 and Mac OS X Support Essentials 10.5), Mac OS X Directory Services v10.5, Mac OS X Deployment v10.5, and Mac OS X Advanced System Administration v10.5). The ACSA certification is targeted towards "full-time professional administrators and engineers who manage medium-to-large networks of systems in complex multiplatform deployments."

It's highly recommended that you attend the Apple classes for the ACTC and ACSA certifications, since you get a lot of hands-on experience in setup and troubleshooting of complex situations. Of course, none of this is cheap. The classes run about $500 a day at Apple Authorized Training Centers, and to be an ACSA you're going to go through a whopping 19 days of class. Plus, you must take (and pass) five exams at $200 each. That's about $10,600 that either you or your employer will need to spend. Is it worth it? Definitely. You're going to show prospective or existing employers that you really do know your stuff. This is also comparable to what it would cost you to get various other certifications (i.e., Cisco, Windows System Admin, etc...).

Once you have at least the ACSP certification in hand, you can become a member of the Apple Consultants Network. This gives you the opportunity to interview with local Apple stores; if accepted, they may provide customers with your business cards for work that needs to be performed on the customer's site. There are a lot of other benefits, such as being able to legally use the Apple logo on your business cards and website, and taking advantage of special promotions and discounts. The ACN program isn't free ($395 for Basic membership or $695 for the Plus membership), but it can pay for itself quickly with a few referrals. That extra $300 for the Plus membership provides you with quarterly hardware discounts up to $800, Apple NFR software at a highly discounted rate or for free, depending on the package, and access to a hardware pool for demos.

Stay tuned for the next installment of this series, when I'll talk about the Pro Application certifications.

Last month, I wrote a post about Apple certifications in general. Today, I'll focus on Mac OS X certifications.If you're a Mac geek who...
 

Add a Comment

*0 / 3000 Character Maximum

21 Comments

Filter by:
Ed

This program is currently being upgraded by Apple and they will not be allowing anyone in until October.

If you want to join I would advise you to pass the exam. Until you become certified you will not have full access to everything the program offers.

I would also aware of two things when dealing with Apple stores. Most of them are already dealing with 'consultants' that they give referral business to that are NOT in the ACN program. Don't expect to get preferred treatment by Apple or the Apple Store just because you've shelled out 695 for membership and 200 for an exam assuming you pass it the first time. ;-)

The other strange item to be aware of is Apple has people working in Best Buy stores now. That Apple person has to refer folks to the GeekSquad even if the GeekSquad doesn't have a single guy on staff with a ACN membership or Apple certification.

I'm finding it challenging to justify the time and money I've invested in this program.

I've loved every minute of learning everything there is to know about my Mac. I also am learning Objective-C in my free time but you can't buy food with knowledge or certifications. You need paying customers and Geek Squad is in this space in a big way so be aware.

Kind regards,
Ed

September 17 2008 at 12:01 AM Report abuse rate up rate down Reply
ryan.marsh

How much can an Apple Certified System Administrator make? I've got over 10 years experience writing software and leading projects and I've fallen in love with Macs over the last 5 years and I am considering jumping into Apple SA'ing. While some of you are scratching your heads and wondering why a programmer would want to be an SA, I've always enjoyed systems and it's actually made me very effective every where I have worked because I understand things from a systems perspective and a software engineer's perspective. Any thoughts on the jump and how much I can make if I become an ACSA?

July 06 2008 at 2:19 PM Report abuse rate up rate down Reply
Bret Knight

Opps

http://training.apple.com/certification/acsa104

July 05 2008 at 7:08 PM Report abuse rate up rate down Reply
Bret Knight

Steven,
A few inaccuracies regarding ACSA certification:

Current ACSA Certification according to Apple's training web site http://training.apple.com/certification/acsa only requires successfully passing 4 exams (3 of which are currently being re-authored for Mac OS X v10.5 client and server):

- Mac OS X Server Essentials v10.5 (9L0-509)
- Mac OS X Directory Services v10.5 (unavailable, being written)
- Mac OS X Deployment v10.5 (unavailable, being written)
and finally
- Mac OS X Advanced System Admin v10.5 (unavailable, being written)

On the other hand, if you're seeking 10.4 ACSA Certification (available through the end of 2008) http://training.apple.com/certification/acsa/104 that requires taking and passing:

- Mac OS X Support Essentials
- Mac OS X Server Essentials

and any of the following electives (for a total of 7 credits):

- XSan Administration (3 credits)
- Mac OS X Deployment v10.4 (2 credits)
- Mac OS X Directory Services Integration and Administration v10.4 (4 credits)
- Security Best Practices v10.4 (3 credits)
- Podcast and Streamed Internet Media Administration v10.4 (3 credits)
- Mac OS X Server Command Line Install and Configuration v10.4 (3 credits)
- Network Account Management v10.4 (3 credits)
- XSan for Pro Video Technician v10.4 (3 credits)

July 05 2008 at 7:05 PM Report abuse rate up rate down Reply
Alex

Well, i meant the consultant programm, which appears to exist only in the US, not in Europe. Of course the certification programm exists globally.

July 05 2008 at 6:20 PM Report abuse rate up rate down Reply
Andrew

Small correction to original article. ACSA certification requires the person pass the Server Essentials exam and the three ACSA exams, Deployment, Directory Services and Advanced System Administration. It does NOT require someone to have passed the ACSP exam (Support Essentials) but it would be a "good idea". And these certifications are available globally even in New Zealand where I'm the only Apple Certified trainer ……;-).

July 05 2008 at 5:13 PM Report abuse rate up rate down Reply
Troy Banther

How is the market for certified people out there in the higher population states or in Canada? Since the high cost of training is higher than other qualifications and bean counters frown on that.

July 05 2008 at 11:54 AM Report abuse rate up rate down Reply
Alex

Appears that this is a US-only programm right? Would be cool if Apple expands this to Europe, especially Germany, France and the UK.

July 05 2008 at 4:50 AM Report abuse rate up rate down Reply
Jersey

Quadrant... while I don't consider myself a "Genius" I certainly consider myself knowledge. I work the bar, and bring 7 years of enterprise/corporate level support and infrastructure management. On top of that, a BA and MA from two very prestigious universities.

Whether I'm the exception or the norm, I've done my fair share of extensive troubleshooting and support for customers that require it at the store. So certainly, a general categorization of people in this case would be unfair.

July 05 2008 at 3:25 AM Report abuse rate up rate down Reply
Jash Sayani

Well, what is the right time for giving these exams...?
I have done my A Levels, so I should giv them now or after my Bachelors degree..?

And how does this help me..?

Finally, hows this compared to Microsoft's Certifications..?

July 05 2008 at 2:35 AM Report abuse rate up rate down Reply
Buy an ad here

Hot Apps on TUAW

Tweets

© 2012 AOL Inc. All Rights Reserved.