MobileMe update: mail restored to 1% of users, syncing issue resolved

I think most of us have been part of the lucky 1% - 4% affected by .mac outages in some shape or another way too many times to count. Without ever having access to proper support from Apple - no phone #, only web forms. Phone numbers are readily available for paid for services from other providers I have worked with. I don't see why Apple should be any different.

My family, friends, etc are moving away from .mac as the problems just don't end. And, until they have phone support, I doubt we will return.

I actually I've just now encountered MORE problems in past 5 hours, and I never had any previously.

This is simply beyond all types of f*cked up on Apple's party.

Subscribed calenders would be my top priority.

For me this is all BS.

I joined in December of 2007, and they lost all my .mac emails since that time.

Gone - disappeared. And they haven't reappeared.

Unacceptable!

Hopefully Apple can scrap this and work their way out of this MobileMess.
But first impressions last.
You never get a second chance to make a first impression.

I feel lucky to be in the 99% BUT MobileMe is still dysfunctional and very difficult to use from a Linux machine. MobileMe web mail DOES NOT WORK on Firefox 3.0 on Linux (specifically Debian and Ubuntu (which is a flavour of Debian)).

So those machines in the student common room are useless for me when they worked fine up until early July.

Apple need to fix this and fast - or they stand open to being accused of the same sort of proprietary behaviour that their major rival is accused of daily. If MobileMe is supposed to work with Firefox 3.0, it should work with Firefox 3.0 period, no caveats or other special requirements.

I got a popup saying that my password has been changed and that I need to select a new password, but if you have not then contact customer support.

and I am the head account holder of a family pack and now it says I am and individual user?

I tried that online support chat.. but i got the same response as above.

w00t to do?

Apple is seriously impossible !

I was affected at the MobileMe launch and according to the support article, I was supposed to get a 30-day extension as I signed up between 11th July to 15th July. However, weeks have passed and my account is not yet credited.

Hi David G., please also look into Timezone issue. I'm pretty sure a lot of user have this issue (and might not notice it). Check out at Apple support forum here: http://discussions.apple.com/thread.jspa?messageID=7750717#7750717

Thats an odd headline -- shouldnt it say "restored to 100% of users"? It makes it sound like only 1% of users have service ...