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Ask TUAW: Anti-virus, upgrading RAM, syncing computers, backup, file management and more

This time in Ask TUAW we have questions on Mac anti-virus options, upgrading RAM in a white iMac, syncing a laptop and a desktop, emulating Windows file management and more.

As always, your suggestions are most welcome, and questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X, as certain answers will vary between different Macs and Tiger vs. Leopard, etc. (we'll assume you're running Leopard if you don't specify). And now, on to the questions!

Brassen asks

I'm on a MacBook (last gen, black) running Leopard 10.5.4. Can you indicate a good antivirus for me? If possible a free one. I've read about ClamAV but it hasn't been updated in a while.

The only two free options I know about are ClamAV and iAntiVirus (though business use and/or support costs $29.95). Your best bet is probably VirusBarrier X5 ($69.95) from Intego, which is recommended by Macworld.

Personally, I run (and have had reasonably good luck with) Sophos, which I get free from my university. If you're part of a large company or university you may be able to get Sophos, which is generally marketed to Enterprise users (although there is a small business product line).


Tomahawk asks

I have the white 24" Intel iMac, and I have been looking at upgrading the RAM to its max and I'm not sure what would be the recommended configuration to get the maximum performance. I know that I can put two paired 2GB sticks in the slots, but it is my understanding that the motherboard can only address up to 3GB total (is there a way to change this? firmware update maybe?), and I can't buy two 1.5GB paired since such a thing doesn't exist. Should I just get 1 - 1GB and 1 - 2GB and call it a day or do you think I should do the 2 - 2GB thing? What is different from the newer Aluminum iMac which allows up to 4GB, that wasn't present in the white iMac?

Unfortunately, the RAM limitation on your revision B iMac is built-in to the motherboard design, so there's not really anything you can do to get past it. Now to answer your question: you can get a little bit more RAM by doing two 2GB sticks rather than one 2GB and one 1GB. Check out this guide on Intel Mac RAM and you'll see that your motherboard can actually address 3.3GB, meaning that you'd get an extra 300MB of available RAM with the second 2GB stick plus a 6-8% performance bump from the Dual Channel performance.

So you will get something out of running two 2GB sticks, though if that's enough to matter depends on what you do with your Mac. If you're running Photoshop or other memory intensive applications, every little bit will help.


NeilS asks

I have an iPhone (1st gen), and a MacBook running Leopard. It surprised me to find recently that if I connect them over bluetooth, the iPhone doesn't list any services as available. Where I was hoping to reach was the ability to select a phone number in Mail, or a web browser, on my Mac and "Dial from my iPhone" - which would instruct the iPhone to dial over bluetooth. (Otherwise, I just have to type the number in manually ... sigh ...) Sending SMSes from the desktop would be good, too! Is there any way to achieve this, either natively, or through third party apps?

BluePhoneElite 2 ($24.95) will apparently allow you to dial and receive calls, basically by turning your Mac into the equivalent of a huge Bluetooth headset. However, it will not allow you to send SMS messages over the iPhone nor am I aware of any other method for doing so. You'd think this would be a no-brainer for inclusion with Address Book, but that is unfortunately not the case. I hope you know, though, that you can send SMS messages on your Mac with iChat.


Jones asks

I just bought a second external hard drive to use for Time Machine. I would like to be able to use both of my drives to backup the same computer using TM. Is there a way to do this? (I am doing this just in case one of my drives dies at the same time as my computer. Better safe than sorry!)

If you'll allow me to make a suggestion, I would really recommend doing something different. Instead of trying to use both drives with Time Machine at the same time (which does not seem to be possible), instead I recommend using Time Machine with one drive and using the second drive to make a bootable clone backup (once or more per day) with SuperDuper! ($27.95), or Carbon Copy Cloner (donations requested) if you want a cheaper option.

If you do this you'll have the advantage of a double backup, plus you'll have much less downtime if a problem occurs on your main computer. With a bootable backup you can simply reboot the Mac off the second drive. If all you have is Time Machine backups you may face a much longer recovery operation to get going again.


Steve-o asks

MacBook pro running Leopard. Question about finder. I switched from a PC to a Mac at the release of Leopard and love it except for 1 annoying thing in finder. When I scroll down through a page of folders, sometimes I need to select a folder to view the contents and then "back out" to the page of folders again to look in other ones. However, on my Mac, no matter how far down I have scrolled to a particular folder, once I select one and then push the back arrow, it resets the prior page of folders all the way back to the top.... Not where I was at the selected folder. Windows not only brought me back to where I was, but also highlighted the folder that I just selected for reference. This becomes tremendously annoying when searching my iPhoto folders and the like with huge numbers of similarly named folders (one number differences). Is there a way to enable a placemarker or something so that it doesn't reset each time I go back a page?

As far as I know there is no way to do what you want with the Finder. I might suggest, however, that there are third-party file management applications out there that might be more congenial for you as a Switcher. For instance, if you're accustomed at all to the two-pane style of file manager you might like to check out ForkLift ($44.95) which in my limited testing does seem to function as you describe.

Update: Our commenters below have your solution: ⌘ + the up arrow.


Adam asks

I soon will be purchasing a new Mac and had a few questions about keeping my two Macs up to date with each other. Essentially one is going to stay at home all the time, the other will go to class with me. Is there a way to ensure specific folders/apps are synced to each other - preferably one that doesn't involve using the web (since I have a bandwidth limit at school) and is automatic? Essentially I want to ensure my "school work" folders are synced on both machines and that my apple mail is synced (ie the sent messages/inbox will be the same on both machines regardless of which was used to send/receive the messages).

We've addressed this type of question before, but with back-to-school time upon us it might be good to revisit it. If you want to keep two folders on two Macs in sync you'll need some kind of third-party software. There are two that I regularly recommend for this ChronoSync ($30) and Martian Slingshot ($29.99). Either can be set up to do what you want, with ChronoSync perhaps a bit more powerful, but Martian Slingshot perhaps a bit easier to use.

As for keeping email in sync, it's best to do that server-side. If you just set up both Macs to use IMAP in Mail.app your email will be essentially automatically in sync. Your school will most likely support IMAP, but you can also use Gmail in this way for free.



This time in Ask TUAW we have questions on Mac anti-virus options, upgrading RAM in a white iMac, syncing a laptop and a desktop, emulating...
 

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Kris Van de Sande

I replaced my picture folder in my root with an alias, pointing to a folder on my external drive, and it works perfect in every way, except that Photo Booth refuses to save pictures. Is there a terminal/other solution to make it save to my external drive?

Thanks.

September 04 2008 at 10:21 PM Report abuse rate up rate down Reply
.nate

Hi, I recently started a job which relies on google calendars and sharing these calendars between colleagues. So I subscribed to my google calendars in iCal (leopard) and transferred all my own calendars onto google and then deleted them (not before a backup though!). So everytime I add or edit an appointment on ical it updates my gcal and if i add or edit in gcal it updates my ical. so far so good except when i throw my ipod touch into the mix. i can view these synchronised calendars on my ipod touch calendar yet i cannot add or edit any appointments. any ideas/suggestions/miracles? I figure it is because the ipod touch isn't always connected to the internet, would this problem be solved with an iphone?

thanks!

September 04 2008 at 11:43 AM Report abuse rate up rate down Reply
Tom

I've just recently switched to a Mac and I'm loving it! I read TUAW's tips all the time and when this doubt came to my mind, I figured I'd ask TUAW.

Back in Windows I ordered my files in descending order, from the most recent to the oldest one. I can't seem to be able to do this with Finder. I can order them by date created or modified, but not by 'date added'. Is there a way to do that?

September 03 2008 at 4:53 PM Report abuse rate up rate down Reply
Sigbhu

Hi
I have a BlackBook (early 08) running Leopard. Is there any way I can make the thumbnails in Finder larger? I want to be able to see picture thumbnails more clearly.
Thanks!

September 03 2008 at 2:01 PM Report abuse rate up rate down Reply
Richard Flynn

I’m running Leopard on a MacBook Pro (2.6GHz, 4GB RAM).

I have recently noticed that I have a fairly constant upload of 14–16 KB/s going on in the background (I’m using iSlayer’s iStat menus), even though I haven’t initiated any upload. I’m not now running any online backup apps. I’ve checked in Activity Monitor, and can’t see anything very out of the ordinary there, although evidently I’ve missed something.

Is there an easy way to see which applications/processes are using the network connection? Or should I get Little Snitch? It’s quite annoying to see that the network connection is being used, and being unsure about what is using it. It’s potentially disastrous when I’m using metered connections!

September 02 2008 at 11:00 PM Report abuse rate up rate down Reply
rish

And just in case, if it matters, new iMac 24".

September 02 2008 at 8:11 PM Report abuse rate up rate down Reply
rish

Hi,
I am a new mac convert, and the transition has been seamless and great-just one thing: I have found I can't print in black/white from Safari? - is this a problem, or is there simply no black/white printing option for Safari? Are there any good workarounds for this? Thanks!
--Rishi

September 02 2008 at 8:09 PM Report abuse rate up rate down Reply
1 reply to rish's comment
rish

Oh yeah, and I am running OS X Leopard 10.5.3.

September 02 2008 at 8:09 PM Report abuse rate up rate down Reply
Sanzzi

Question for AskTUAW:

I'd like to know if there's any way to copy a transparent selection from one graphic application and paste it to another one. Example: I use an animation program called Pencil which uses PNG transparency. When copying and pasting internally, the transparency is kept. Same thing in Photoshop, when copying transparent selections between layers and pasting internally, the transparency is kept. Now, when I try to do the same between Pencil and Photoshop, I always get solid, non-transparent backgrounds (I didn't expect it to be otherwise, really). So, my question: Is there any way to accomplish this, like some sort of advanced clipboard application that keeps and translates alpha channels between programs or any other method? Thanks.

August 30 2008 at 4:53 PM Report abuse rate up rate down Reply
1 reply to Sanzzi's comment
Sanzzi

!!

Forgot to add System Specs:
iMac Intel Core 2 Duo 2.4 GHz
3 GB SDRAM
OS X Leopard

August 30 2008 at 4:59 PM Report abuse rate up rate down Reply
Zoe

New Question:

Odd iMac Hanging

Ok, here is the issue. The iMac is the current top of the line model with 4gb ram, 8800, 3.06ghz and 1tb hd.

Running in isolation all was fine, until I connected an external Dell 2407 WPF HC Monitor to it via the mini dvi to dvi connector.

When this ext. monitor is connected AND when a large pages / word / textedit document is open with 20+ pages, and then the mousewheel is used to quickly scroll up or down the document, the imac hangs. Everytime. Sometimes it will hang within 20 secs of scrolling - other times it may take 10 minutes.

However it always locks up. Activity monitor running in the doc or open shows the CPU doesn't get max'd out, the ram isn't all used (no other apps running).

I've erase and installed TWICE, I've tried with a 2405, 2407 wpf (non-hc), and two 2408's - they all cause the hang, BUT the 2405 can go for hours before it hangs.

I've taken it in under Applecare to a local service centre, they've had it for a week, it came back with no fault found (they used a 19" lcd external monitor - therefore lower rez than the dell's) and within 3 mins of booting it did it again.

The iMac is FINE without the monitor PHYSICALLY connected. But WILL hang if monitor is connected but not turned on.

However, since coming back from the service center it's developed a new fault - it hangs on the LIGHT BLUE SCREEN on boot ( the one just after the Grey Apple logo screen)

Hard reboot and it'll work - but next boot is another gamble.

Please, does anyone have any ideas?

Apple Tech support say that "we can't guarantee that any non-Apple monitor will work and if the service centre can't reproduce it then we will not fix it"

!!!

And people should know that ONSITE support with desktop applecare doesn't mean ONSITE REPAIR - only A COLLECT AND RETURN .

Thanks - I hope someone has a solution other than going back to PC's or getting a Mac Pro.

Zoe

August 30 2008 at 11:36 AM Report abuse rate up rate down Reply
Mike

I have a Macbook (Leopard 10.5.4) and... *ducks lightning bolt*... an AT&T Tilt. I'll be honest, I'd rather have an iPhone, but for now it's what I've got. There was recently a ROM update for the Tilt, but it seems to require Windows and ActiveSync to install. I could Boot Camp, but it seems a waste to install Windows just to update my phone. Ditto Parallels and Fusion. Am I pretty much SOL??

Thanks,
Mike

August 26 2008 at 7:16 PM Report abuse rate up rate down Reply
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