TUAW Review: MacTrak Theft Recovery Software

There are several applications available that will help find a lost or stolen Mac. Here at TUAW, we've talked about LoJack for Laptops, Orbicule's Undercover, MacPhoneHome, and iAlertU from Slapping Turtle. Most of these apps "find" the computer by determining the IP address of the machine, and using that data to narrow down the physical location where the laptop is in use. That information can be shared with police and ISPs to find the thieves, recover your laptop, and make an arrest.
There's a new Mac recovery app available called MacTrak that's different -- it uses the same Skyhook Wireless positioning technology used in the iPhone to accurately determine the location of your Mac within 10-20 meters. If your nice new MacBook Pro is lost or stolen, you simply log into a special web page with your predetermined credentials, and click on one button to start tracking your Mac. Every 30 minutes, MacTrak takes a picture with the iSight camera, then sends detailed information including its latitude and longitude to you via email. At the same time, it uploads that same information in a "Wanted Poster" view to your Flickr account. You can then work with the proper authorities to have your Mac returned to you. Read on for more info about MacTrak.
Installing the app is relatively easy. You just need to have an email address (they suggest a Yahoo! or Gmail account) and the license code that is sent to you when you purchase the app. You then create a password to use when activating tracking of your laptop. You enter the email address you want your theft recovery info sent to, as well as the address you want it to appear the email came from. SMTP server information is also required so that MacTrak can send you the email.
Next, the MacTrak installer takes you through a Flickr account login and authorization. The process seemed a little odd to me; the first time I installed the app I obviously did something incorrect since I never did get any pictures uploaded to Flickr. Things worked better the second time around.
After a required restart, I checked to see if there was any sign of the application. Nope! It's hidden from view so no would-be MacBook thieves can disable it. To begin tracking of my device, which had been "stolen" by me, I went to a special website, logged in, and enabled tracking.
A while later, the first email came into my inbox. The image below has been retouched to hide personal location information, but it provided just about every piece of information a law enforcement officer would need to see who had taken my computer. I should have retouched the photo to get rid of the evidence of a bad hair day, too! The latitude and longitude shown were right in front of my house, and a quick look at Google Maps showed that there would only be a couple of houses that police would need to visit to track down my MacBook Air. Pretty cool.

I found it especially compelling that the external IP information provided simply showed the area in which I live, but no specific address. It would definitely require the help of the local ISP (which GadgetTrak thoughtfully provides) to figure out which house or building contained the laptop. The Wi-Fi based location information was right on target, so this method works well in areas where Wi-Fi routers spring up like weeds.
MacTrak costs $59.95 for a lifetime, with no annual fees. You can transfer the license to a new device at any time. If you do a lot of traveling, MacTrak can add some peace of mind should your Mac laptop be lost or stolen. GadgetTrak has a similar iPhone package available, for free, in the App Store (click opens iTunes).
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Source: http://www.gadgettrak.com/
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There are several applications available that will help find a lost or stolen Mac. Here at TUAW, we've talked about LoJack for Laptops,...
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Heres how a theft would get arround this, simply replace the hard drive, it can be done on a mac, and too make sure they never get tracked down its entirely reasonable to just destroy the original hard drive. Don't assume that thieves are dumb( there are some who are fully aware of these programs), anyway, renters insurance= about 120 a year for up to like 10,000 worth of coverage, then if they decide to swipe the tv too you can just have it all replaced.
December 11 2008 at 5:24 PM Report abuse Permalink rate up rate down ReplyMy only question is, does someone have to be logged in, or does it run as root on boot?
November 19 2008 at 1:39 PM Report abuse Permalink rate up rate down ReplyTo help these programs 'work better' you can also add a guest account without password protection. Most people are lazy and curious, and will go the route of least resistance. ;-)
November 19 2008 at 1:10 PM Report abuse Permalink rate up rate down ReplyYou guys still don't get it. If you use the firmware password utility on your Mac the thief can't format the hd and disable the programs. To reformat the hd the thief must know your password. However, I imagine that quite a few people who have installed these programs haven't bothered with that extra step of securing the computer with the firmware password utility. If thats the case, then it would be relatively easy to defeat the programs.
November 19 2008 at 11:01 AM Report abuse Permalink rate up rate down Replyit also suppose that you don't put password session, using automatic login. Otherwise the criminal will format the hd and make the software useless.
November 19 2008 at 7:26 AM Report abuse Permalink rate up rate down ReplyThen you still get the IP address and a photo which is enough information to go the old school lojack route and get police involved, which you should probably do anyway.
November 19 2008 at 2:40 AM Report abuse Permalink rate up rate down Reply@Izzy & @Paul. Not so. More than 80% of stolen electronic goods (including cell phones, surprisingly) end up being fenced elsewhere, like pawn shops, or on web sites like eBay and Craigslist.
The chances that this kind of precaution will work for you are greater than not, so I don't see how anyone can argue against playing it safe when it comes to protecting a valuable investment like a laptop.
@ Paul. I agree. If a thief is going to steal a Mac, they are probably going to use it themselves and would know to yank or format the HD.
November 18 2008 at 7:34 PM Report abuse Permalink rate up rate down ReplyThese programs aren't pointless and they do work.
The reality is that most thieves aren't that smart, don't know about the theft recovery programs and how to uninstall them.
Even if they did, if you password protect your mac using the firmware password utility then a thief can't reformat the hard drive and disable the program--at least for orbicule (I don't know about the others).
even to catch the "dumbest of criminals" wouldn't this app (and others except lojack) need to somehow run in the background at the login screen? Is wifi even active there? How does this thief make it past login screen without an account?
I'd like to get one of these apps, though lojack seems the best. Am I missing something? Do any of them actually work in a "casual theft of opportunity" sort of situation as opposed to the stalker geek that wants my mbp? I mean do any of them work if the crook never gets past the login screen?
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