Filed under: Analysis / Opinion, iPhone
The Blackberry Storm - An iPhone 'Killer'?

Like many of you who read TUAW, I use an iPhone 3G as my day-to-day cell phone, mobile email and SMS device and to watch videos, listen to music and generally be entertained while waiting at the doctor's office, in line for a movie or when I need to kill some time. As many of you also know, there's another company out there besides Apple who's had a pretty tight hold on the "smart" phone market until recently, especially when it comes to mobile email and generally taking care of business as a professional on-the-go. That company, of course, is RIM and their device is the Blackberry.
As of last Friday, RIM has released a new Blackberry they consider a potential "iPhone Killer" or, at the very least, a serious competitor for the iPhone -- the Blackberry Storm. As a Blackberry user prior to switching to the iPhone, I was of course very interested in seeing if the Storm would, in fact, offer any sort of competition to the iPhone. So, to find out, I got a Storm last Friday and spent the weekend using it alongside my iPhone to see how both devices compare when performing many of the tasks I use on a daily basis.
What follows is by no means scientific, nor is it an in-depth review of the Storm. I'll leave that to Engadget. These are just my observations and impressions as an iPhone and Mac user when also using a Storm to accomplish the same tasks.
However, over the months I've gotten used to the iPhone's dimensions, so the Storm seemed a bit awkward, especially when turning it to enable landscape mode. It's also a bit slippery to hold, even with its textured metal battery cover. The iPhone 3G's slimmer design makes it slightly easier to hold onto, at least for me. I'm sure with more use of the Storm, the awkwardness will most likely fade. Still, as this is a device you use in your hand almost exclusively, it would be nice if it was comfortable, even upon first picking it up.
Email / General Text Entry: As email is what Blackberries are known for, it was interesting to see how the Storm stood up when compared to the iPhone. Setting up my various email accounts on the Storm using Verizon's BIS system was very easy and my email was up and running in a few minutes. Compared to the iPhone, which takes quite a bit more text entry of account particulars to get email to function, the Storm was the clear winner.
However, once the accounts were all set up on both devices, composing email or text messages was another matter entirely. Even though I'm a former Blackberry user, I had very little trouble adapting to the iPhone's way of entering text. Sure, I'm not as fast using it as I was using a Blackberry with a full Qwerty keyboard, but I can go relatively quickly. Sadly, the Storm made my text entry speed grind to a halt.
Entering text on the Storm is a painful process. When the device is in portrait mode, you must use a smaller keyboard that doesn't provide a full Qwerty experience. On top of that. you are forced to use RIM's "Sure Type" technology and can't even enable "Multi-Tap."
Perhaps its just me, but I hate "Sure Type." I much prefer "Multi-Tap" and have at least some speed when using it. I'm not sure why RIM decided to only allow "Sure Type" when in portrait mode, but I hope that changes in a subsequent software update. Or they provide a full Qwerty keyboard in portrait mode, which I would love. Until then, I was only able to achieve adequate text entry speed by using the Storm in landscape mode.
Even then, text entry is far less capable than on the iPhone. Sure, on the iPhone I occasionally hit the wrong key. But on the Storm, it was almost a constant. Having to click down on the button to make it read, while seemingly a good idea to RIM's engineers, made it more difficult to enter text. It did not provide the same "feel" as having actual keys to press. Instead, it just made it more difficult.
Accuracy was also an issue. Perhaps with more practice I will be able to strike the correct keys more frequently. But until then, it's a chore and a seemingly steep learning curve not present when I first started using the iPhone. On the iPhone, I was able to start entering text quite quickly after only a few minutes and have steadily increased my speed and accuracy while using the device on a daily basis for several months.
Phone / Network: I'm not a Verizon lover. Nor do I have a particular fondness for AT&T. If the iPhone wasn't an AT&T exclusive, I wouldn't be on AT&T and would probably still be using a Blackberry on T-Mobile. However, whatever my personal bias against Verizon, their commercials don't lie. Their network is excellent. Everywhere I went in Los Angeles over the weekend, I had a very strong signal on the Storm. I was able to make calls the first time I dialed and those calls did not subsequently drop while I drove through parts of the city.
Sadly, AT&T's performance was not nearly as good. Granted, they've made improvements to their network in the time the iPhone has been available. But still, I experienced dropped calls or, at several points during the day, the inability to make a call at all due to poor network signal or no service entirely. The Storm, on the other hand, performed flawlessly and had none of these issues.
The iPhone's 3G coverage was also spotty. Several times during the weekend I was unable to get a 3G signal and had to use the Edge network to check something via the web browser, at greatly reduced speed, or navigate with Google Maps. Conversely, the Storm. which uses Verizon's EVDO network, had none of these issues. Whenever I didn't have a 3G signal, EVDO was available on the Storm. Speed test results, when comparing the Storm's EVDO to the iPhone's 3G, showed the Storm as the clear winner as well.
Multi-Media / Sync: Both the iPhone 3G and the Storm can play music, video and take photos. The Storm can also record video, which the iPhone inexplicably lacks. Still, even with the Storm's greater number of megapixels (3.2 versus the iPhone's 2.0), the photos it takes are not vastly superior to the iPhone's. They have slightly better contrast but still appear a bit washed out.
And the lag experienced when taking pictures with the Storm means you have to hold the Storm quite a long time before the picture is actually taken. Something that will surely spoil pictures quite often if you forget and move the Storm too soon. The iPhone, however, takes pictures quickly and its camera, while not great, takes passable photos. The Storm's built-in flash is also a nice addition, but not something I really missed when using the iPhone, so it doesn't really help the Storm's case here.
For music and video, there's really no comparison. The iPhone, with its tight integration with iTunes, is a superior music and video player. Getting songs and videos on the iPhone is extremely easy and they look and sound very good. While the audio and video quality of the Storm is mostly comparable to the iPhone, the way you get music and video on it is far more convoluted -- especially if you don't happen to have a Windows machine around.
Fortunately, you can use the Storm as a USB mass storage device and drag and drop music and video files onto it. However, only non-DRM files will work. So if you've purchased music or video from the iTunes store, you can't play it on the Storm.
You can supposedly also use Pocketmac's software to sync some data with the Storm -- although in my limited testing over the weekend, it did not work as expected. I need to investigate this further and in the meantime will use the USB method or a Windows machine for music and video. I also did not test the Storm with VMWare Fusion or Parallels, but I will and report back my findings.
Sadly, the USB method does not help when you want to put contacts from Apple's Address Book or your iCal calendars on the Storm. For that, I used Google's Sync tool for the Blackberry in combination with BusySync and the Address Book to CSV converter and was then able to sync my Google calendar and contacts to the Storm.
This works fine if you happen to use Google for your contacts and calendar or want to take the time to configure all the extra software you need to accomplish it. But if not, and if you can't get Pocketmac to work, you're stuck entering everything on the Storm manually, with no reliable and non-convoluted way to sync with your Mac.
There are rumors of new software that will sync Macs with Blackberries like the Storm. However, until its released, there are a still a few methods and work-arounds to accomplish it. But none of the methods or work-arounds matches the simplicity of the iPhone -- especially for Mac users.
Conclusion: So, is the Blackberry Storm an "iPhone Killer"? I don't think its so much a "Killer" as a worthy competitor late to the contest. It does have quite a few good things going for it, especially the Verizon network. But the iPhone's ease of use, integration with other Apple software like iTunes and its overall design, give it the edge over the Storm.
Do I wish the iPhone was a better phone, had better 3G coverage, recorded video and was easier to setup email? Of course. But I use the iPhone as more than a phone, so with that in mind, its a better and more well-rounded device for me. In the end, the iPhone, like most Apple products, is just easier and more pleasant to use.
The Storm, as a first generation device, still has a lot of room for improvement. But then again, so did the first generation of the iPhone -- which was not without its share of issues. Perhaps with time, and some updates to the software, the Storm will improve and one day equal, or even surpass, the iPhone? Anythings possible. Until then, unless you just love the Blackberry and have to have the latest device and/or are already a Verizon customer, you should probably just stick with the iPhone.
Update: Turns out, after more use of the Storm and info from a few helpful tipsters, you can enable "Multi-Tap" when in portrait mode. I still couldn't seem to get it to be the default, for whatever reason, but it can be enabled by selecting it in the Blackberry menu when, for example, composing an email or text message. So, that's a good thing and one more small step for the Storm in the right direction.

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Reader Comments (Page 1 of 3)
bravedeer said 8:13AM on 11-25-2008
Interesting but your review lacks one of the most aspects of the iPhone, web browsing. The iPhone's web browsing experience was one of the major factors that separated it from the other smart phones, yet it is missing from your review. I find that rather strange.
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Howie Isaacks said 8:30AM on 11-25-2008
What I find strange is that a pro-Apple website keeps talking about "iPhone killers" as if the iPhone's death is imminent.
Coolishkoolkid said 9:36AM on 11-25-2008
He specifally said "...nor is it an in-depth review of the Storm."
Jemster said 8:29AM on 11-25-2008
Sorry, did I skip over the paragraph where you compared their wi-fi capability? if nothing else, that kills the Storm for me... must've been the paragraph next to the web browser review ;o)
And what's this "Compared to the iPhone, which takes quite a bit more text entry of account particulars to get email to function, the Storm was the clear winner."... When I first plugged in my iPhone it picked my email accounts straight out of Mail.... does the Storm do this?
It'll be neat if RIM issue a firmware update to support Mac sync, yes, but having lived with an LG Viewty and the promise of an update for Mac users from the day I got it until the 9th month when I could live with it no more, nothing surfaced. All I'm saying is promises are cheap...
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Howie Isaacks said 8:28AM on 11-25-2008
I am so sick and tired of the term "iPhone killer". The new Blackberry looks great and it probably is great but, c'mon!!! Do you really think that Apple is going to just sit still? How many other "killers" have we seen that crashed and burned because Apple continually innovates and improves their products? The iPhone is not going to be "killed" any time soon because their competitors are still trying to figure out why the iPhone is so great in the first place. None of them get it yet. When they finally do, Apple will have changed the game again.
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Le Big Mac said 9:06AM on 11-25-2008
I am just sick of the phrase "killer" with respect to any product.
Is the product going to compete effectively? Sure, some people will prefer it.
Is it going to put the iPhone out of business? No way, not this year.
It's not going to "kill" the iPhone. Most "killer" products aren't going to take away virtually all of the sales of the other product. They're just going to be good competition for it.
Let's get a new phrase that's not so lazy and inaccurate.
Aron T said 9:36AM on 11-25-2008
"______ killer" has been around for awhile - I'd get used to it rather than waste time fighting it.
Now, I'm going to play with my Zune - it's going to be the iPod killer you know...
Ps, I don't own a Zune.
EJP said 8:34AM on 11-25-2008
What about apps and games? That to me is the great strength of the iPhone. A computer in my pocket.
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Yazdgerd said 11:34AM on 11-25-2008
All these so called Killers have no proper software base, while iPhone is a modern little Mac, not a mobile.
Orion said 8:40AM on 11-25-2008
One major thing you failed to mention was their version of the App Store. Is there one? Other phones may be cheaper and have the same or better features, but it's the software that makes it better.. like the ps2 versus the gamecube, which was much more powerful. Software sells units, not clicky screens.
Yea, I'd be intereted in knowing about the internet browsing as well, as the iPhone REALLY improved that over any other smart phone on the market.
You did well in including about the DRM music and video though.. I'm sure that alone right there is a major no no for anyone who uses itunes (like.. everyone).
I figured that keyboard would be more of a pain to not only press the key but press down. On the iPhone, i can breeze by and type very quickly as i barely need to touch each key. The verizon commercial for it is kinda funny in that respect as they say that they were able to type the entry they wanted to the first time... they just failed to say how long it took them to type it.
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Skoalbandit said 8:43AM on 11-25-2008
First time I plugged my iphone into my mac itunes setup my email. Never had to type anything. How can that be difficult to setup email?
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Gary said 11:24AM on 11-25-2008
That only works if you are using apples Mail.app. If you don't use that, then you have to set things up manually which doesn't take a while and is more difficult then using the carriers Blackberry page.
BJ is Gooder said 1:10PM on 11-25-2008
I'm absolutely lost as to why he thinks the email setup on the iphone is time consuming or cumbersome. I punched my gmail login info in to set it up? Is he saying it's difficult for MS exchange? I don't get it...
Ben Poole said 8:52AM on 11-25-2008
The big issue is native syncing.
You can't sync a BlackBerry *at all* on the new MacBooks, and even when PocketMac and Missing Sync actually "worked" (I use the term advisedly) they were pretty crappy pieces of software. For example, you can't install stuff on your BlackBerry from a Mac using Missing Sync, and PocketMac is just very hit n miss.
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Ladi said 8:56AM on 11-25-2008
"The Storm can also record video, which the iPhone inexplicably lacks"
That may not be the case for much longer, as Qik was in the early stages of development for iPhone in October, and may be submitting an App for approval as we blog: (http://qik.com/video/449048)
As the Qik boffin in the Scobleizer clip (Michael) notes: "if you bring up your camera application and you look in the viewer and move the device around, you are seeing video"
It's the absence of hardware encoders that makes the iPhone lack video, apparently, which the Qik team are working to redress in software.
Hold on to your hats, people...
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Rafael said 9:19AM on 11-25-2008
now IPHONE KILLER became a huge "cliche"
every stupid phone that comes out the press will say: is this the iphone killer ?? NOTHING CAN BEAT IPHONE , GOT IT ?? blackberry suxxx
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JoeyDee said 9:40AM on 11-25-2008
do you also beleive that the world is flat? Leave those idiotic comments out of here please. You remind me of an applestore rep I overheard talking to an older couple that asked him a question about why the iMac they're looking at only has 1 gig, when the PC they were looking for less money had 4GBs of ram... he simply said 'our hardware is better and more efficient.'
Don't be incredibly biased like that and open your eyes. Apple makes a great product in the iPhone for the needs of a lot of people, but with all these companies releasing new phones to compete, it makes both sides better. Apple WILL have to change certain things when more Android touchscreens come out along with the new Nokia N Series touchscreens that AT&T is rumored to get. Not to sound like a rant, but theres no reason why Safari doesnt have flash support when S60 phones have had it for nearly 4 years. I won't go on about Copy and Paste though :P
darwiniandude said 10:40PM on 11-25-2008
JoeyDee:
Valid points. The iPhone isn't the be all and end all.
However, Apple was first to market, and is ramping up at an incredible rate. The software in the AppStore will drive more sales, and newcomers to the 'multi-touch smartphone' arena will have an up hill battle to effectively compete with the iPhone whilst having less software/userbase at launch.
If Apple is smart they'll keep backwards software compatibility for the new models (some games/apps might need the new model, but firmware 3.0 should be available in some form for older devices) and gradually keep improving the platform & adding features.
Compare the original 1st 5GB iPod to what else was availible at launch. It kinda sucked, to be blunt... but they kept at it. Look at the iPod Touch now.
Where are the Diamond Rio MP3 players that were so popular back then?
Lots of interesting blackberry/winmo/iphone comparisons at www.roughlydrafted.com
Interesting times, very interesting.
rekkart said 9:26AM on 11-25-2008
Could you update this post and add at the end what you are paying plan-wise on both AT&T and Verizon? I'd like to see that comparison.
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JoeyDee said 9:32AM on 11-25-2008
I completely disagree regarding SureType, as a former Pearl user, I absolutely love it. If you have issues with it than I'm sure you're reading and thinking about what the phone is displaying as you type a word. The best thing to do with Suretype untill you get used to it is DON'T look at the screen while typing a word, type it, then look up and see what it says. As long as you spelled it right, pretty much every word bigger than 4 characters will appear exactly as you want them to. I find the Suretype keyboard on the Storm to be the best keyboard for touchscreens in the upright position :P
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