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Parliant PhoneValet 6.0 now available

by Steven Sande Jun 2nd 2009 at 3:00PM

In the world of Mac telephony software, there's one leading product -- Parliant PhoneValet. Parliant today released version 6.0 of PhoneValet with some new features that make it even more attractive to small business owners. Those features include:
  • Live receptionist -- Want to have a real person answer and direct calls? PhoneValet now allows a receptionist to perform those functions.
  • Call out to deliver voice mail -- To keep employees in the loop when they're on the road, PhoneValet will call their cell phones to deliver important voice messages.
  • Change greetings remotely -- Prior to version 6.0, PhoneValet users had to be sitting at a computer to record new outgoing voice mail greetings. Now they can do this from any phone.
  • Mailbox privacy -- Messages for others on a shared PhoneValet server are now hidden.
  • Network dialing -- Desktop dialing is now available to any PhoneValet or PhoneValet Anywhere user on the network.
  • Shared phonebook / call log editing -- PhoneValet Anywhere users can now edit phonebook entries or trim call logs.
PhoneValet 6.0 is available for US$169.95, which includes a USB phone adapter, or to existing owners of PhoneValet for US$39.95. PhoneValet Anywhere, which allows users to access their PhoneValet messages from Windows PCs and iPhones among other features, is an available add-on for US$59.95.

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In the world of Mac telephony software, there's one leading product -- Parliant PhoneValet. Parliant today released version 6.0 of...
 

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punkxdead

We use their PhoneHerald product in our medical office and its works great! One MacMini makes hundreds of calls to our patients to remind them of their appointments across four of our practice locations, everyday. Most powerful software I found for Mac or PC in its price range for commercial auto-dialers.

June 03 2009 at 8:21 AM Report abuse rate up rate down Reply
Maddy

It's a powerful telephony suite that does all this and more, simply, intuitively and elegantly — in the spirit of the Macintosh.

June 03 2009 at 4:15 AM Report abuse rate up rate down Reply
Charles Quenneville

Does the computer always has to be turned on? Can't find that answer on their web site.

June 03 2009 at 2:10 AM Report abuse rate up rate down Reply
ipguy

Asterisk can do all of this and much much more !!!
http://www.asterisk.org

June 02 2009 at 11:21 PM Report abuse rate up rate down Reply
1 reply to ipguy's comment
Amerist

It's true! With a mac pro or power mac, an add-in VOIP card, and scores of hours worth of tinkering you too can have an asterisk-based PBX with all the features that phonevalet offers right out of the box - and more!

June 03 2009 at 3:38 AM Report abuse rate up rate down Reply
carver

Been using PhoneValet for six years for my small business. It just works plain and simple. Started with Ovolab Phlink but it gave me no end of problems.

June 02 2009 at 6:37 PM Report abuse rate up rate down Reply
brindle

I think skype has some solutions as well as other web based phone number providers

June 02 2009 at 5:03 PM Report abuse rate up rate down Reply
badams

I'd been under the impression that there were two leading products - PhoneValet and Ovolab's Phlink (http://www.ovolab.com/phlink/). Am I just out of date?

June 02 2009 at 4:33 PM Report abuse rate up rate down Reply
Johnny

I have so many questions. Has anyone used this?

Would it be a viable solution for a company with 5 lines and about 12 employees? It sounds like it is only ideal for a really small company with about 1-5 employees.

How does the hardware work? Each line needs the USB box, so could you connect 5 lines with a hub on a server and then access the lines from other computers on the network? Does each computer need its own software license?

How do the physical phones connect to this system? Can you just use a headset with your computer rather than an actual phone?

June 02 2009 at 4:26 PM Report abuse rate up rate down Reply
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