Filed under: Accessories, Hardware, iPod Family, Peripherals, Internet Tools, Reviews, iPhone
Pogoplug: Your data, wherever you are
When word about the Pogoplug hit TUAW central, we debated to see who would luck out and and cover the device. Apart from a few cuts and bruises, nearly all of which will mend in a matter of weeks if the doctors are to be believed, I won. The past few days, I've had the pleasure of road testing a unit. And it's awesome.
The Pogoplug offers a USB NAS adapter, i.e. a network-attached storage system, that gives you network access to your data from home and on the road. With NAS you can use common protocols like AFP and SMB to connect to a remote disk. And you can do so easily. That's a big win, because choosing and setting up these remote devices has been a deal killer for many otherwise interested people. As Brad Dietrich, Pogoplug's CTO, told TUAW, "[Until now], the state of home networking has been too complicated and geeky for most people." Pogoplug provides a simple solution.
What Pogoplug brings to the party is a remarkable ease of use that crosses past any issues of firewalls and port setup and delivers remote storage to normal (i.e. read "non-geek") humans. It transforms remote file access into a consumer device. And best of all, it provides this for just $99.
What is Pogoplug
The Pogoplug is a large white brick, about the size of three iPhones stacked on top of each other. At one end is a power plug, at the other are two connectors: a USB port and a wired Ethernet port. You connect the power, the Ethernet, and attach a USB storage device. You then authorize the device at the Pogoplug website by providing your e-mail address and a password. And that's pretty much it. You're ready to start sharing data.
Pogoplug, through the device and the service that powers it, offers built-in sharing technology, but it is up to you to bring the actual storage to the table. Each plug contains a single USB connector for you to attach any spare USB drive. Your $99 cost remains the same. Want a bigger drive? Attach a monster 1.5 TB unit. Don't need that much room? Supported drives includes thumb drives as well as normal hard drives.
The Pogoplug provides secure access to your drive no matter where you are: at home or on the road. That's because outside your home, you don't access the drive directly. Whether working on your laptop or your iPhone, you connect to the Pogoplug service that negotiates your access. "[Your data] is secure from outside your network," Dietrich explained. "But your Pogoplug trusts you from inside it." This duality provides the best tradeoff for speed and security.
As mentioned, the first generation of Pogoplug uses a wired Ethernet connection and you'll need to attach an actual cable to your router. This provides for greater security and won't allow casual access to your files. Pogoplug customers have, however, asked for WiFi access in the next revision. Dietrich says Pogoplug is considering that option so long as they can deliver it securely and not suffer from configuration complexity.
Sharing data
All Pogoplug connections start from inside your home network. The plug creates a secure outgoing call to the Pogoplug central server. Because that call is sent rather than received, you don't have to configure your routers or your modems to allow this traffic. It works just like your browser does when you connect to a secured site like Amazon commerce. By starting from your home network and making outbound calls, you don't have to fuss around with firewalls. It just works.
All external requests for data pass through the central Pogoplug server. The server handles authorization, allowing or denying access to that data. It's up to you to create invitations that allow users to share files or folders. Invitees are sent a web address and when they open that page, your data is there for them to browse or download.
You can create work related folders, family folders, and so forth. Your invitations limit requests to specific locations and you can revoke that access any time you want.
PC Clients
In addition to the web client, OS X, Windows and iPhone systems can contact Pogoplug directly using a proprietary API. That API is open and fully published; Pogoplug encourages developers to take advantage of its features. If you'd rather not write a client from scratch, and nearly all of us would rather forgo that, Pogoplug offers free software that adds a virtual Pogoplug drive to your desktop. The software works with FUSE (Filesystem in Userspace), letting you mount a virtual NAS-based Pogoplug drive. In testing, the drive was no creakier than any other MacFUSE drive, which is to say you could see the rough edges but that it operated well enough for day to day use.
The big win for this, obviously, is remote access. Having a drive on your laptop desktop that easily connects to data at home means you can edit documents and work on projects without having to sync or otherwise copy data. Of course, that's true for any network drive. What Pogoplug adds is cloud support. It pushes that data access into the real world, away from your desk and throughout the internet. You extend your local networking way beyond your local network.
iPhone Client
As iPhones do not support general disk access, the iPhone client provides more general browsing than the mounted drive available to PCs. The Pogoplug app lets you view files, and includes audio and video playback directly from the iPhone. That's really great if you've got enough bandwidth going and you've automated your TV tuner to save a compressed iPhone-compatible version of your favorite shows on your Pogoplug drive. You can watch your movies and listen to your audio on the road.
The client also allows you to copy files from the Pogoplug to local storage, but not much more than that. The iPhone software is pretty bare bones at the moment. Specifically, it's missing the sharing capabilities that Air Sharing and other file-based iPhone utilities bring to the table. If you're out on the road with only the iPhone and you need to share a brochure, business card, or product manual, the current client cannot service that request. And that's a big shame because it would be so easy to integrate iPhone to iPhone sharing, FTP access, or even just mailing out an invitation to share data.
Risk
With a $99 cost, the Pogoplug seems like an outright bargain. The problem, though, is that it requires the central Pogoplug server in order to operate. Should Pogoplug go out of business, your unit will no longer work. In other words, you're buying into a service, not just into a device. So will the service be there for the long run?
When I talked to Pogoplug's Dietrich, he assured me that the service costs have been amortized into the purchase price. "Bandwidth is our real cost and we've made conservative assumptions about providing enough room in our margins to accommodate those costs. We know our margins and we know our costs." He assured me that Pogoplug's business plans include enticing new customers into the fold as well as targeting upsales to existing customers. "We have a feature set that keeps expanding."
As for partnering with other companies like media capture specialists Elgato, Dietrich said they've spoken to many of these companies but could not share specific details at this time. "Our business is infinite media at your fingertips and there's currently a big sharing solution hole in the marketplace. Pogoplug helps fill that hole."
So what should happen should Pogoplug go out of business? On their website, they've promised to open-source their proprietary server back-end code, allowing customers to roll their own solutions. It's not an ideal situation but the reality of the business world is that not every company succeeds, deserving or not. Pogoplug is to be commended for thinking through this potential from the ground up.
Community
Although, like TiVo, Pogoplug is marketed as a pure consumer device, also, like TiVo, it's a hacker's dream come true. Pogoplug supports an open community forum for interested hobbyists. Here you can read about logging into your plug via a secure shell, connecting your plug to your TiVo so you can watch your recordings on the road, and learning how to build your own servers.
The Downloads page includes kernel and ram-disk images and drive software for Linux. The forums include general users discussion as well as development-specific topics like treating your Pogoplug as a low cost embedded computer. So while the plug delivers as a consumer device you can install for your Mom, it also offers a level of technology hotness that delivers for hobbyists.
Conclusions
During my time testing the Pogoplug, it has delivered exactly what it promised. Setup was insanely simple. Sharing was easy as could be. Reliability has been right on the mark. For me, it's not really a question of "should I recommend this" or not. I do. Enthusiastically. Instead, it's become a question of how many more ways can I think up to take advantage of a unit whose charms and capabilities are numerous.
Product: Pogoplug, networked storage device
Manufacturer: http://www.pogoplug.com
Cost: $99

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Reader Comments (Page 1 of 2)
Barry Brown said 8:11PM on 6-11-2009
The PogoPlug is just a rebranded and customized Marvell SheevaPlug computer. http://www.plugcomputer.org/
A development kit, including one SheevaPlug, software, and documentation, is just $99 -- same as the Pogoplug.
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Aelver said 10:16PM on 6-11-2009
Nailed it.
zibree said 11:15PM on 6-11-2009
Yep.. I bought a SheevaPlug a few months ago.
Very nice device.
PogoPlug is just ONE of the many implementations for that hardware.
Joachim Bean said 8:21PM on 6-11-2009
I can see this solution as a compliment to online file storage services (like iDisk) and remote file access on the new AirPort Extremes and Time Capsules. The PogoPlug is a simple, yet somewhat affordable solution to "just access" your external hard drive from a remote location.
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Davet said 11:29PM on 6-11-2009
Many things to like about Pogoplug including support of USB hubs.
However, I've been unable to completely copy (using their MacFUSE based app) an iTunes directory. Finder, Path Finder, ChronoSync, and SynchPro all encounter permissions problems that's prevented a complete copy of the entire directory . Can successfully copy the same directory to USB and FW attached drives - including a direct attach of the drive whose copy failed when attached via Pogoplug
Also noticed that file names longer than 31 bytes are not accepted on the HFS formatted USB drive attached to the Pogoplug.
Pogoplug accepts various filesystems (FAT32, HFS, ext3 ), but not HFS+. A minor inconvenience to reformat.
Pogoplug is fast. Throughput was limited to the USB interface.
Some nice touches: white data and power cables (stands out in a nest of black ones) and an included extension cord so the brick need not block neighboring power outlets.
High marks for their tech support. In spite of a few hiccups, I'm very pleased with the product and company.
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Ian said 9:00PM on 6-11-2009
"1.5TB monster"? A 1.5TB Seagate disk is, what, $130? Terabytes were monsters like 10 years ago. Next year it'll be inside your laptop.
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DJFriar said 9:05PM on 6-11-2009
So this is kinda like Back to my Mac without the MobileMe subscription, right?
I'm digging the idea already. between this and Snow Leopards http video sharing, I think I'm about to be able to finally have a real media server here at the house, and also be able to act like a slingbox. Very enticing indeed.
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seandavid010 said 9:13PM on 6-11-2009
Anyone know if I could use this and an external drive in place of a time capsule? That would be really great if I could.
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Maxwell Ash said 2:11AM on 6-12-2009
Yes, but not officially, you have to go through the terminal to enable it. It's quite easy though, and works well once you've done it.
http://www.macosxhints.com/article.php?story=20080420211034137
That link is how to do it.
Craig Stanton said 9:29PM on 6-11-2009
no TimeMachine support yet, but they're working on it apparently. That's pretty much the only thing that's holding me back really. Support TimeMachine so I don't have to buy an Airport Extreme ($$$) and I'll be another happy Pogoplug customer.
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umijin said 10:40PM on 6-11-2009
Hmmm - I don't see much advantage to this if you already have MobileMe, (Back-to-My Mac enabled) and an Airport base station.
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Brian said 7:26AM on 6-12-2009
its $99 once.
not $179 once and $99 a year.
thats the advantage
umijin said 11:52AM on 6-12-2009
But if you already have those things (or a subset of those) this might not be worth it.
brendon said 10:58PM on 6-11-2009
Other than being able to restrict access to certain files, how does this differ from sharing your external hd over wan via airport extreme?
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Andy S. said 10:09AM on 6-12-2009
Well, one big advantage is that you don't have to leave your computer on just to share files. Your computer can sleep or be off entirely, and the PogoPlug can continue sharing files. That's got to be a significant power savings on a day-to-day basis, unless you already keep your computer on and awake all day for reasons other than file sharing.
Though... didn't I read somewhere that one of the new Snow Leopard features would allow a sleeping Mac to share files somehow? Or did I dream that? It sure sounds too good to be true...
Marcello said 2:53AM on 6-12-2009
There's also another problem: all the data that you access from outside your network pass through their servers. And this is, potentially, a privacy issue.
M
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Michael Spencer said 3:23PM on 6-15-2009
I wonder why it is necessary to reach out to the manufacturer site?
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Andy S. said 10:15AM on 6-12-2009
It's part of the "ease of use" thing. As mentioned in the article, going through the PogoPlug servers makes it possible to set up external sharing without having to set up your firewall or router. Overkill for most of us reading TUAW, but I can guarantee that there are a number of people out there for whom this is just what the doctor ordered.
Michael Spencer said 3:23PM on 6-15-2009
Andy: thanks. I get it: the remote geniuses can shape whatever connection attempts are made.
I imagine that someone will hack it and cut out the remote server, if possible.
Michael
Ru said 11:11AM on 6-12-2009
Ok so this looks very attractive. I agree with Andy that this is just right up my alley.
i have a 1tb harddrive at home. it has all my media files. i live in a house with 3 iphone users so this would be nice for everyone. we arent all that barebones techy so we just want something easy like this.
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