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Patch for Microsoft Office 2008 XML issues now available

As promised, Microsoft has released a patch (dubbed version 12.2.1) to address issues that some Microsoft Office 2008 users have had with opening XML-based documents. When attempting to open a document in Microsoft Office 2008, some users have been presented with an error message that resembles the following:

"Microsoft Excel cannot open the file. You may have to download the latest updates for Office for Mac. Do you want to visit the Microsoft Web site for more information?"

For those who held off on the Service Pack 2 update, guess what? Surprise! Service Pack 2 is required to install the patch. Unlike many Mac apps, where update checks are found in an app's namesake menu, in Microsoft Office 2008 it's in the "help" menu. So, click on "help," and "check for updates" and you're all set. Well, you're all set if you already had Service Pack 2 installed. You're only halfway there if you didn't have it installed. If this is the case, simply do this again. And there you go. Opening XML on Microsoft Office 2008 is no longer XM-hell. (You can also download the patch from the Mactopia web site.)



As promised, Microsoft has released a patch (dubbed version 12.2.1) to address issues that some Microsoft Office 2008 users have had with...
 

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tgbauer

The update application is /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

If you open it directly instead of via the Help menu in one of the apps, you don't have to wait for the app(s) to close - it can take a while.

August 10 2009 at 12:21 PM Report abuse rate up rate down Reply
Paul

"For those who held off on the Service Pack 2 update, guess what? Surprise! Service Pack 2 is required to install the patch. "

Makes sense. The problem was caused by the SP2 update.

August 07 2009 at 11:38 AM Report abuse rate up rate down Reply
starq

Lifetime patch located here.

http://www.apple.com/iwork/

August 07 2009 at 10:30 AM Report abuse rate up rate down Reply
1 reply to starq's comment
tdowling

Oh if only that were a viable option for many people...

August 07 2009 at 12:52 PM Report abuse rate up rate down Reply
Pete Ware

Dontcha just love Microsoft?

I downloaded this patch, and it politely asked me to quit Excel before it would move on. It then promptly crashed! I guess I'll try again...

August 07 2009 at 9:16 AM Report abuse rate up rate down Reply
1 reply to Pete Ware's comment
Pete Ware

Hang on a sec - er ah 5 minutes... it eventually contined on with the patch. I guess it needed some downtime before it went back to work again...

August 07 2009 at 9:19 AM Report abuse rate up rate down Reply
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