An incredible stolen Mac story without a final chapter
Update 2:30p ET 9/1: We've heard more from the theft victim; see the latest news on this crime story here.We're getting our share of crime stories lately, and today's is really a jaw dropper. I'm going to be sketchy on details and locations because there is an investigation underway.
Here's what we have so far. An East Coast man had his house broken into with 2 Macs and one PC stolen, along with some other household items of value.
One of the Macs was a laptop, and our victim bought a new MacBook Pro to replace it, and used a Time Machine backup to restore all his files. The crime was reported to police, who said they had no leads, but there had been a string of similar burglaries in the area for quite some time.
When our victim (we'll call him Jim) sat down at his replacement laptop last night, he saw one of his missing computers come up as a share via the Back to My Mac feature of MobileMe. He clicked on the share, and explored the files of his stolen machine. You can guess what comes next. Taking a chance, he clicked on screen sharing, and saw that someone was using his Mac, checking lottery numbers on a web page.
Jim didn't want to take control of the Mac, so he just watched, fascinated. Later, when activity on his missing computer stopped, he went to the network panel and grabbed an IP address, and took a screen shot of it.
This morning, he saw someone applying for a job online using the stolen laptop, and Jim now has the Social Security number, address and phone number used on the job application. Jim speculates it is possible the machine has been sold to someone and that is who was applying for the job. Or it could still be with the crooks.
He's contacted the police, and we don't know how this saga ends yet, but we'll let you know how it all works out. So far we've got a pretty smart victim and some really dumb crooks. Jim says he is sure he'll be renewing MobileMe when it's time.
Details at 11.
[Thanks to 'Jim' for sharing his experience with all of us]
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Update 2:30p ET 9/1: We've heard more from the theft victim; see the latest news on this crime story here. We're getting our share of...
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I have a Mac too, but sadly for me Undercover doesn't work here at South America (I mean for the Geolocalization feature).
Suddenly the Mac of a Friend was stolen but he got it back (that was amazing 'cause in here the Authorities are not your best option), so i asked him what was he using, he told me about Prey (www.preyproject.com), so I installed it just in case, i had some testings and so far and is great.
Is open-source, free, and multiplatform, and the best thing is that it can do everything tha Undercover does.
Our home was burglarized late last year and thieves got my iMac and my husband's MacBook. About 6 weeks ago we got an email from Apple asking us to respond to a survey concerning our recent Macbook repair. Well we didn't have a recent MB repair so it was obviously the stolen machine. We had the name of the repair company in the email and contacted the detective on our case. The repair company gave him the information on the customer and by 6:00 that evening the detective had our MacBook. Because we had AppleCare on the machine, the repair was a warranty issue and it generated the survey email. Don't get me started on the fact that Apple had the information that the MB had been stolen and didn't clue in, but whatever...
We now have Undercover on both of our MacBooks. And a home security system. :-/
Priceless.
Best of luck, "Jim"!
Turning off automatic login will stymie a noob, but a stolen Mac can still easily be pwned with a bootable CD or DVD, or external HD. Presumably a savvy thief would do a fresh install of the OS before trying to sell the machine. Which at least would get rid of your saved passwords, etc., though along with any software that might help you catch the culprit.
Speaking of which, there's another 'phone home' app for the more technically inclined, Prey, which is free (unlike MobileMe or Lojack). I can't say I've seen it snatch anyone's machine back from the clutches of evildoers, but in principle it looks like it should work...
You do realize that someone who steals is probably a mental midget and doesn't have install disks and doesn't think that someone is tracking his IP. In fact he may not even know what an IP address is.
August 31 2009 at 10:42 PM Report abuse Permalink rate up rate down ReplyMe too.. security conscious to the last..
This story, and others like it sound like some weak viral marketing campaign for a service that should really be FREE !!
We love mac, and we PAY big money for the privilege of knowing that we are the intelligent percentage of the computer community..
So please don't insult that much vaunted intelligence by playing us with these lame urban myths about personal-crimewatch-over-mobile-me !!
Give us mobile me and back to my mac for free.. we deserve it.
That might be a reason to leave automatic login turned on.... NOT!
LOL ;-)
Well, the other thing people are missing is MobileMe is not the insane $99 Apple charges. Find you a seller with good feedback on eBay and it's $35 for an individual and around $80 for family with shipping. I find that to be entirely worth the cost.
In other related theft issues, my friend had an original white MacBook. Thanks to the cheap plastic his wrist rests were down right nasty (don't want to know what he did with his hands) and he ended up seeing it on eBay listed by a pawn shop. He informed the local LEO's and they coordinated with the locals where the pawn shop was located (one state over) and he got his laptop AND external hdd back. So I think it's a luck of the draw with providing them with information yourself and whether or not they act on it. Gotta get in touch with the right officer.
LOL! This is funny stuff. I'm a Mac user. I'm a PC user. I've used both since I learned BASIC in computer science 20 years ago...but this "we're the intelligent % of the computer community" CRACKS ME UP! I always suspected that certain Mac fanboys/grrls THINK they're smarter than the rest of us...know I have proof!
Yeah, walk in to proprietary shop, plop down two or three times the current market value for a one size fits all, one button does all (admittedly BEAUTIFUL and VERY COOL) machine. Return home, remove machine from box, turn on machine and let it basically do everything for you.
Yeah, that takes brains.
Oh, and when poor design causes bulging capacitors, and your beautiful box won't boot, bring it in to the proprietary shop and have some genius tell you with a straight face that it'll cost $600 for a new "logic" board (including the $85 for them to install the fix to their faulty creation.)
The fact that a large percentage of these "smarter than the rest of us" types reach for their wallets and pay for these ridiculous repairs without blinking suggests they might have more money than brains. (These brainiacs do realize that they can pick up a perfectly operating replacement on craigslist for less than the cost of fixing their old machine--and still have the broken computer to either sell for extra cash or stash somewhere to use as their own personal parts supply (probably a wise idea--although, I wonder how many people who would actually drop 600 bucks for a motherboard...oops, "logic board"...would even know how to swap out a video card (wait--you can't do that with an iMac, they're hard wired to that pesky logic board (not very logical if you ask me...) I mean, if not for the dummy proof ez access flap to install memory, these "smarties" wouldn't even know what it feels like to perform an upgrade themselves.
Please note that I am NOT talking about the few who roam a lot of these forums who do know their way around the inside of a computer; those of you who are smart enough to order your RAM from somewhere other than apple.com and have, on more than one occasion swapped out a SuperDrive for an old combo drive, or "frankensteined" a sort of super computer from a couple of old machines. I'm talking about the computer novices out there, who have to follow the step by step written directions to hook up an external hard drive (!!!) whom I have absolutely no issue with whatsoever--UNTIL they start believing the baloney that Mr. Jobs (who btw I love and respect) and co whisper in their ears about how they're so much smarter than those nerdy PC guys--who, by the way, can actually build a machine from the motherboard up!
So, while I consider myself a real fan of the Mac, I am in no way convinced that I am smarter when working on my Apple machine; on the contrary, I am quite certain that the blazing fast machine I built from scratch, whose benchmarks crush what the best and the brightest on Infinite Loop can whip up, proves otherwise.
I'm just saying...
Haha this is great! "Details at 11" ... that just topped it for me :-). Great post, Mel!
August 31 2009 at 7:41 PM Report abuse Permalink rate up rate down Replyso the moral of this story is, don't turn off automatic login..
otherwise the crooks will have to wipe your account to use your computer and then none of this fantasy screen sharing crime tracking would ever happen..
seems a bit far fetched to me...
but then i guess it's just as likely that the crooks would have a full dvd copy of the os x system available with which to reset your password?
gimme a break...
Not many people turn off automatic login. I'm not one of them, but then again, I'm crazy security conscious.
August 31 2009 at 7:24 PM Report abuse Permalink rate up rate down ReplyDoes 'Back to My Mac' require a 2nd Mac or can you use it within a web browser on a PC?
August 31 2009 at 6:14 PM Report abuse Permalink rate up rate down Replyyou need a second mac I think
August 31 2009 at 6:40 PM Report abuse Permalink rate up rate down ReplyYeah, it needs to be a Mac running 10.5+...there's no web access
August 31 2009 at 7:16 PM Report abuse Permalink rate up rate down ReplyHope he gets his Mac back! This is why I bought Lojack for laptops for my new MBP from the apple store. I did some pretty extensive research before handing over my $100 for a 3 yr license and I chose lojack primarily because of their lojack recovery team who will work with the local police on my behalf. One of my uncles friends is with the SFPD and has talked about some cases where they recovered laptops because of lojack, He told my uncle about the relationship he has with the lojack recovery team and the help they provide in locating the laptop and the indentity of the user. Like a couple of the other posters said above, in a lot of cases if you or I reported the theft and provided the the location and user info ourselves, its less likely that the police will be motivated to do anything.
While I don't use any Macs outside of my house, I'm thinking I need to look into how to set up Back To My Mac when I get home tonight, just to be safe. :P
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