Filed under: Software, Road Tested
Oxford English Dictionary is the very definition of an ugly Mac port

Upon learning that the Oxford English Dictionary was going to be released on CD-ROM for the Mac, I pre-ordered it from Amazon.com for $244 back in December (list price $295, currently $212). Due to Amazon's "pre-order price guarantee" the final price was just under $200. This should be considered a bargain.
The printed version of the two-volume Shorter Oxford English Dictionary sells for $350,The Compact Oxford English Dictionary "in slipcase with reading glass" sells for $400, and the 20 volume complete dictionary set sells for $995. Since I am-and hope to remain-married, I did not even consider spending $1000 on the complete 20 volume set (for very long). But a CD-ROM? That doesn't take up any space at all, and it's at a fraction of the price!
(I should probably note that Mac OS X comes with the "New Oxford American Dictionary" which is not the same thing as the OED, despite the similar sounding name.)
The CD-ROM lists itself as "version 4" but this is the first version to be "native" on the Mac. If there was a way to emphasize the quotation marks around the word "native" I would do so, because as I quickly learned, the OED puts the "ugly" in "butt ugly Windows port." The image you see above is the application icon. Have you ever seen an uglier icon? Have you ever seen an uglier icon for a $300 Mac application?
Unfortunately, that is only the sad beginning to the "user interface" of the OED on the Mac. Not long after starting the app, I looked for preferences. There aren't any. In fact, there are no menu items at all except Services (which don't work), Hide, and Quit. There is no Help menu. (Help can be accessed from within the application, which will open several exceedingly plain HTML files with absolutely no images or other frivolities which might guide you through the application.) There is no Edit menu with the usual Copy and Paste commands, which may prepare you for news that pasting into the application works strangely, but not nearly as strangely as copying out of the application.
If you are expecting to click into the main portion of the window, select some text, and copy it, then you are in for a surprise, because it will almost certainly not work as you expect. If you click onto the main portion of the window (even when the OED application is not active), the app will interpret that click as a request to lookup the word which was clicked. To work around this, be sure only click on the edge of the application or where no words appear in the main section of the window. I have trained myself (mostly) to only click on the window bar of the application when trying to move it forward. If you want to copy a definition, use the 'Copy' button at the bottom of the application window, which will have the effect of doing a "Select All" (which you cannot choose because there is no "Edit" menu) followed by a "Copy". If you are expecting that copied definition to have any sort of citation information, you will again be disappointed. In fact, the text which is copied is stripped of all formatting, leaving you without even basic "rich text" such as bold or italics.
Bizarrely, the OED monitors the systemwide pasteboard. Anything which is cut/copied in any application will result in the entire text of the pasteboard being pasted into the search field in OED. That means if you select the paragraph you are now reading and copy it, the OED would display the definition for the word "Bizarrely" and the words "the OED a" would also appear in the search box. If you kept a definition open in the window to refer to it, you might suddenly find that it has been replaced with another word and not know why. Fortunately, while writing this review I stumbled across a preference (under the "Options" faux-tab inside the app itself). If you un-check the option to "Look up words from other applications" the OED will stop monitoring the pasteboard. It took me awhile to realize what the OED was doing, and the preference is so poorly named that I assumed that "Look up words from other applications" referred to some sort of service where you could purposefully send text from other applications to the OED.
The "Advanced Search" does offer some fairly useful options, allowing you to search for up to three AND/OR conditions and limit the matches to various parts of speech. Another button "Lost for words" will bring up a random word, perhaps to simulate the effect of throwing open one of the printed volumes to a random page just to see what new word you might find. Those two features along are the lone shining stars in an otherwise bleak and dark night sky. Even those stars are dim: in the Results window after doing a search, the non-standard window will not respond to the scroll wheel on your mouse. Searches are saved in the "History" panel, including a summary of the results found, but the History is lost when you quit the application.
What else went wrong with the OED? Missed opportunities are around every corner. There are checkboxes (each of which is presented in ugly small caps) to include or exclude the display of Pronunciation, Spellings, Etymology and Quotations. Checking or unchecking these boxes tells the app what I do or do not want to see, but my choices are not retained after I quit the app. The "tabs" and buttons at the bottom are beyond ugly. The intended effect appears to be light coming from above, but the result looks like the app developer sat a small child down in front of Microsoft Works and asked them to design something using "Word Art" or some other atrocity. I suppose we can be grateful they avoided the use of Comic Sans or Papyrus.
There is a "Back" button which will, as one might expect, take you back through words you have previously searched. If you are expecting the OED to maintain a history of words you have searched for even after you restart the application, I'm going to assume that you have not been paying attention to the rest of this review. Maybe that is expecting too much; however, even after the rest of the thoroughly disappointing experience with user interface I was still shocked to realize that there is a Back button but no corresponding Forward button. Imagine yourself looking up ten words, and then wanting to backtrack to the sixth word you had looked up. There would be no way to then jump back to the seventh, eighth, ninth, or tenth words. You will have to depend on your memory.
At the top left of the application window is a search box where you can type a word to be looked up. On the top right is a "Find" search field which allows you to perform some other kind of search. When I searched for the word "disappoint" a pop-up window appeared and suggested that I do another search or an advanced search. It also referenced a section of the Help on the topic "How do I find a word?" but failed to offer to open the relevant help section.
It would be possible, but pointless, to go on with further detail of the relentlessly awful user interface. If I was the instructor of a college-level Mac OS X programming class and this application had been submitted as a final project, I would have given it an "F" for failing to support even the most basic elements of the Mac OS X user interface: copy, paste, preferences, menu bar, etc. Had it been submitted to Dr. Cupper, my former computer science professor, I believe he would have been tempted to give it a "Q" because, as he used to tell us, sometimes an "F" just seems too good for some efforts, as it might appear that the project was anywhere close to passing.
What good can I say about the program? It has not crashed. The same package contains the OED for both Windows and Mac OS X. Unsurprisingly the box refers to this as being "PC and MAC" [sic] compatible. The EULA states that the application can be installed on "a single computer" which might suggest that if you use Boot Camp on your Mac you can use it under Windows as well. The program does not seem to include any DRM, nor is there a registration code. There are two CDs which are only needed for installation, although it is still unclear to me why two CDs were necessary.
I have little hope the OED under Mac OS X will improve. In fact, I would not be surprised if this was the last version of the OED to ever be released on physical medium. There is now an online subscription service available for $300 annual/$30 monthly (North/South America only, other rates apply to other areas of the world). Online subscription is, I suspect, the only real future of the OED. The print version is far too costly to produce and is no doubt out of date as soon as it has been printed. Even if it could be produced for half the current cost (which, at $50/volume, is not unreasonable), the previous version was 20 volumes, and few homes are likely to be able to or want to shelf such a collection.
The Oxford English Dictionary has no equal. There is no competing product which would offer the content available in the OED version 4 on CD-ROM. If you are interested in that content, you either have to be willing to overlook its crimes against human interface guidelines or start saving up for either a print edition or online subscription. The benefit of a CD-ROM version is that it consists of a one-time fee, which is why I purchased it and why still consider it the best available option for those without an unlimited budget.

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Reader Comments (Page 1 of 2)
mentalsticks said 3:23PM on 9-25-2009
Wow. Great piece. I have similar gripes with most dictionary apps I am using (some other oxford port, the French Robert and the Dutch Van Dale). They are all butt ugly and very user unfriendly. For starters I don't understand why they don't all use the builtin dictionary framework which is clean and unobtrusive.
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Jonathan Riches said 3:23PM on 9-25-2009
UK users may be able to forgo the app - if you check with your library you may well be able to log on to the OED website with your library card number...
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BigB said 3:24PM on 9-25-2009
That sounds horrible, I'd want a refund.
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Tassia said 3:27PM on 9-25-2009
A couple of points: The OED is sometimes available online through your local library's web site (at least it is through mine). You just need a library card number to access, and they are usually free.
Second point, or rather a bit of a rant: I bought the OED on CD back when they offered an OS 9 version (the interface was crappy then, too). Then they stopped the Mac version altogether and I bought the Win version 2.
And now do I qualify for the upgrade price for the Mac version? No, I do not. I have to pay full price if I want this new version for my Mac.
Thanks for this review. Since the words themselves don't change that much (other than new ones added), I may just set up an old system as a reference station and save myself $200+.
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FunFred said 3:30PM on 9-25-2009
Why no screenshots?!
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denisbozulich said 3:32PM on 9-25-2009
Great review. I guess the strain of such an ugly interface finally caught up to the author, whose English starts to disintegrate in the final sentences.
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Aaron Harpole said 3:37PM on 9-25-2009
Any chance we could get some screenshots of this atrocity?
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Alexa said 3:41PM on 9-25-2009
I am quite disappointed. I asked for the complete version for Christmas for the first time when I was four. Santa Claus left me a note saying it was too heavy and might topple his sleigh, potentially injuring his reindeer, so I had to be satisfied with a Random House College Dictionary that was still too heavy for me to really carry.
I have been trying to rationalize that kind of purchase ever since then, and I have been unable to do it, and that is saying something. I may have to purchase this anyway, even though it will annoy me every time I use it.
Did your proofreader give up the job at the end? Call me next time.
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Greg said 3:49PM on 9-25-2009
Maybe they don't understand the definition of quality control or... user friendly? PLEASE get this review into the hands of the OED publisher! The world deserves better.
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deluded spider said 4:00PM on 9-25-2009
I love the English language. I really do. But never in a million years could I rationalize spending $300 to $900 on a dictionary. I know, I know. It's some massive, special, fancy dictionary. I'm assuming it's basically an entire encyclopedia containing every single word of the English language, and much more information than that, pertaining to all of these words? That'd be cool to look at - but unless I needed it for work, I would not pay over $100 for software program.
Now, to be able to pay by the month to have access to an online version, when I needed it or wanted to look? Sounds good to me.
Oh, and I second the person who requested screenshots. I'm surprised you could resist showing us pictures of this program. I wanna see the train wreck! :D
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David Shenk said 4:06PM on 9-25-2009
Great piece. I can't afford to buy this, but I have a favor to ask anyone who might own it. I am actually responsible for a phrase that has been newly added to the OED. "Data Smog." I assume it's in this new Mac version. I would love to have a really good screenshot of it if that's the case. Anyone who wants to help can email me at david [dot] shenk [at] gmail.
Thanks,
David
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SIP said 4:16PM on 9-25-2009
Your wikipedia page (http://en.wikipedia.org/wiki/Data_Smog) says the term was added to the OED in 2004, so it's bound to be in there.
SIP said 4:13PM on 9-25-2009
Just visited the OED website, which doesn't show any screenshots either. This is what the website has to say:
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Features and benefits
The Oxford English Dictionary is the internationally recognized authority on the English Language, defining more than 500,000 words and tracing their usage through 2.5 million quotations from a wide range of literary and other sources. The text on the CD-ROM comprises the full text of the OED 2nd Edition, plus the three Additions volumes, as well as 7,000 new entries from the OED 's continuing research
OED v4.0 on CD-ROM boasts superb search-and-retrieval software, designed specifically for the electronic version, enabling you to investigate the Dictionary in ways not possible with the print edition. Questions which might have taken years of patient research can now be answered in seconds.
Existing functionality retained from earlier versions includes:
Installation to the hard drive, so the CD is not required during use of the Dictionary
Options to customize the entry display and show or hide pronunciations, spellings, etymology, and quotation text
Flexible full text search options, with search filters and an option to rank entries and search results alphabetically or by date
New to this version:
Now available to Mac users
Flash-base
Smoother and faster performance providing instantaneous search results
New word-wheel which supports incremental letter-by-letter browsing
7,000 new words and meanings
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Flash based? Is that the reason for a crappy interface and lack of an Edit menu and copy function in the Menu Bar?
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ChuckEye said 4:27PM on 9-25-2009
Yeah, I lust over a friend's 20 volume complete, but I find that accessing it online for free through my local library is a much better bargain. (and for what it's worth, "data smog" is found under "datum"... "data smog n. confusing masses of information, esp. from the Internet, in which the erroneous, trivial, or irrelevant cannot be easily or efficiently separated from what is of genuine value or interest (often in figurative context); obfuscation generated by this; cf. information overload n. at INFORMATION n. Compounds 2."
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Sam said 4:31PM on 9-25-2009
To export an OED definition, hit the save button at the bottom of the definition. It will export with formatting as HTML. If this doesn't work, let me know.
--Sam
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Nick said 4:35PM on 9-25-2009
Yeah, the state of dictionary software for the Mac (and probably PC as well) is really sad. It seems the most comprehensive dictionaries — e.g. the OED, le Petit Robert — typically draw their own entirely custom interfaces with poor usability (and in le Robert's case, with onerous copy protection as well), whereas the nicer dictionary apps such as Ultralingua have third-rate dictionary data.
Oh, and screenshots please! I'm dying to see pictures of this abomination.
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Pete said 4:39PM on 9-25-2009
definition of "sucker":
noun
1. a person or thing that sucks.
2. Informal. a person easily cheated, deceived, or imposed upon. ie, paying for a dictionary
3. ...
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Todd Sieling said 5:26PM on 9-25-2009
The OED is more than a simple dictionary; it's a huge resource for historical forms of words and their lineage through different languages and earlier forms of English.
What the OED does, most other dictionaries merely copy in impoverished forms. Compared to the $4k+ cost of the CD ROM when it launched over a decade ago, $200 is a fair price. What's not fair is a crap interface, though, and the OED team should be ashamed of that. Hopefully they take the seriousness of that to heart and make improvements, and continue to lower the cost to make this more accessible.
Nick said 4:50PM on 9-25-2009
$200 to $1000 for a dictionary? Pfft. Dictionary.com is free.
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Jason Martin said 5:22PM on 9-25-2009
It also sucks for anything more than your most basic English words. For those who work with words as their medium, a good dictionary is invaluable.