Filed under: Analysis / Opinion, Retail, Apple
Use Spotlight as a reference tool. Type any word in the Spotlight box and one of the top entries will be a definition. Click on it, and it will bring up the dictionary application to check the word in either the dictionary, thesaurus, Apple database, or Wikipedia.
![TUAW [Cafepress]](http://www.blogsmithmedia.com/www.tuaw.com/media/tuaw-cafepress-promo.png)
| # | Blogger | Posts | Cmts |
|---|---|---|---|
| 1 | Steven Sande | 43 | 3 |
| 2 | Dave Caolo | 35 | 4 |
| 3 | Mel Martin | 30 | 0 |
| 4 | Mike Schramm | 28 | 0 |
| 5 | Michael Rose | 19 | 23 |
| 6 | Josh Carr | 18 | 24 |
| 7 | Victor Agreda, Jr. | 15 | 6 |
| 8 | TJ Luoma | 14 | 25 |
| 9 | Erica Sadun | 11 | 1 |
| 10 | Joachim Bean | 10 | 3 |
| 11 | Ken Ray | 10 | 2 |
| 12 | Aron Trimble | 10 | 3 |
| 13 | David Winograd | 10 | 5 |
| 14 | Chris Rawson | 9 | 0 |
| 15 | Sang Tang | 9 | 0 |
| 16 | John Burke | 6 | 3 |
| 17 | Megan Lavey | 6 | 9 |
| 18 | Brett Terpstra | 6 | 5 |
| 19 | Lauren Hirsch | 4 | 0 |
| 20 | Kent Pribbernow | 3 | 0 |
MacOsX iPhone dropbox SnowLeopard IpodNano IpodTouch upgrade Apple AppStore MacMini hgg tablet itunes tips software Windows7 gps hardware app-store twitter AppReview ipod-touch verizon ATT navigation talkcast mac holiday giveaway psystar update wireless app sales games Snow-Leopard imac os video gaming AppleTv AppleStore security features bluetooth ipod music Microsoft Facebook retail
All contents copyright © 2003-2009, Weblogs, Inc. All rights reserved
The Unofficial Apple Weblog (TUAW) is a member of the Weblogs, Inc. Network. Privacy Policy, Terms of Service, Notify AOL
Get a WordPress.com Blog
Reader Comments (Page 1 of 1)
Mike Evangelist said 2:46PM on 10-11-2009
It's an excellent idea.
In the past, some people would use the review section for questions and troubleshooting, which tended to dilute its usefulness.
As a customer, I'm glad the Q&A section is here. And as a developer, we're especially happy to be able to answer questions for customers who haven't been able to find the answers elsewhere.
Mike E
Elgato
Reply
Rafael said 2:47PM on 10-11-2009
The answer that I want to see is Why doesn't Apple ship to Puerto Rico through its online store? According to Apple, Puerto Rico is under the "Latin America" but legally we are a U.S. territory with the same laws, same economy, same currency, same postal service and same FedEx (and all major shipping companies like UPS, DHL, etc...)
Why don't they just enable us as a "State" and give us the chance to order from their website? Many other online stores deliver any items to Puerto Rico except Apple products because they are restricted by Apple. Therefore we are stuck in buying outdated and limited equipment at local "Authorized dealers" or asking friends or family in the Mainland to order the stuff then ship them here (and not everybody can do that).
There is a big market for Apple here in Puerto Rico but they have not discovered their potential because they have been lazy to do research on how to do business here.
Reply
Jorge said 4:53PM on 10-11-2009
To be honest, I don't think its Apple's fault. Puertorico has a rather odd situation, because its not a state, and its not a province. Its technicly US territory, and this complicate matters a lot. Don't you see, for example, TUAW's legal statement? Open to legal residents of the 50 United States, Canada (except certain provinces)… not in Puertorico, or where prohibited by law."
I'm not in anyway blaming TUAW or its network for not allowing Puertorico either, I'm just saying that its "federal territory" places it in a very difficult position legally for stuff like this.
Bryon said 2:54PM on 10-11-2009
I think it's a great idea! I noticed it just the other day and have already found it very useful. Sometimes, it's very hard to find an answer to a question that many people have. This new feature looks like it will solve that problem.
Reply
mvn said 4:35PM on 10-11-2009
Welcome any move by Apple to open up a bit, compared to Microsoft they are still very secretive and closed to customer interaction which does allow them freedom to keep new products secret does impose a wall between them and the people who buy the products. But this appears to be similar to the existing discussion boards they have, which while useful also are subjected to very heavy moderation and self appointed "fanboys" who frown on anybody daring to question or provide negative views on apple products. I take the view that as a consumer who purchases apple and other companies products I have the right to complain if the product or service goes wrong, apple are the same as any other multinational company who place the shareholder before the consumer and need some forceful poking when things go wrong (witness the current iphone coma mode issue, it took one month and 150 pages of complaints before a fix appeared, with silence in between).
Reply
Adnium said 4:38PM on 10-11-2009
Both.
Reply
LAGal said 7:09PM on 10-11-2009
agreed. if it is used for what it is meant to be it could be useful, but it is more likely folks will use it as a gripe board. so the top questions will be "my time capsule died and I lost all my backups you a-holes" "get the F off ATT" "when the hell are you morons going to put blu-ray in your machines you losers" and so on.