Apple to bring changes to retail stores

My 1st Generation Ipod Touch Locked up after i forgot my password and i dont have the Itune that i last hooked it up with and now my Ipod Touch says ipod disabled hook up to itunes and my itunes says i cant access the ipod due to the password what do i do?

Here's an idea. How about hanging signage indicating where the "Service Check In" desk is and where the "Check Out" desk is?

I feel very awkward and confused about which line I should get in. I have only been there twice, both times for service. But even the second time I felt very uneasy about what I was supposed to do to check in for my service appointment.

I worked there for several years as well. Re: the shirts, they were easy enough at first, all black with apple logo. Then, biz picked up, seemed like everyone had black shirts on, so they started changing the colors (as someone else noted). There were various colors during the annual back to school promo (blue one year, green, orange, etc), Red at Holidays, different designs for special stuff (like when the iPhone came out, we wore a black shirt with a calendar page flipped to Jun 29 saying "The wait is almost over". I was with the genius staff, so ours were always standard black, except the repair person of the day wore a red shirt with a genius logo and was not to be disturbed under penalty of death or something like that. Anyway...the bottom line is that some folks will be confused by whatever you do!

As for just walking up to anyone and paying, that is already a huge headache in some stores. People don't pay attention, no one knows who is next, and I've seen near cat fights break out over it...so ridiculous! One person gets stuck for 15 min. behind someone having issues while another person has processed 3 or 4 people, and believe me, it gets ugly!!

I'm glad they are allegedly going to wait until after holiday season is over to implement the changes. The closest store to here recently had a "remodel", but except for changing the counter, taking out the cash wrap, and some horrible BOH changes that actually ate up usable space instead of giving them more, you really can't tell that much of anything was done.

I think it could be an issue re: accepting cash...will just depend on how it's handled. Most of my friends who are still there didn't like having the POS counter removed and they sure don't want their cash getting mixed up with the store's, etc. They'll have to count out daily before leaving, have pockets extra checked, etc.

Speaking as someone who has been on both sides of it, I would prefer to have at least a small counter. As someone else noted, it means the transaction is about to be completed. You're finished, done, ready to go home and play with your new toys.

the checkout boxes were Windows Mobile PDAs with a credit card scanner. it was with much irony I used to buy stuff at the store.

Boy I am glad that all stores don't make it as easy as Apple does to check out. I would be in real financial trouble! LOL

I like the ability to checkout right where I'm standing. Happened the other day. I was with my 3 y.o. daughter and set her up playing with the iPhone. I didn't want to have to go to the back of the store without her, nor did I want to stop her from playing with the iPhone.

So it was convenient for me to checkout right there. The line at the back of the store was at least 8 people deep.

Returning items was just as easy.

Ha, wow going back to all one color like that had from 2001 all the way till mid-2008 when I was working at the store, I always thought the multi-color shirts were stupid, and I'm glad I left right as that was starting.

My Apple Store (and likely Steve Sande's as well) was closed for about a week for "renovations", I wonder if they already have these.

I haven't been back to check them out.

Glad to hear about the iPod Touch scanners. I worked at an Apple Store for about a year, and the handhelds we were using were running an old version of Windows CE. They were slow and crashed all the time. Good stuff!

Cool! Now, I just need to actually get an Apple Store located somewhere NEAR me!