Filed under: Hardware, Podcasting, Ask TUAW
Ask TUAW: Choosing an iPhone, used Mac disposal, wake from sleep, podcast software and more
Welcome back to Ask TUAW, our weekly troubleshooting Q&A column. This week we've got questions about getting an iPhone, disposing of old Macs, wake from sleep issues, exchanging a recent Mac purchase, podcast hardware and software, and more.As always, your suggestions and questions are welcome. Questions for next week should be left in the comments. When asking a question please include which machine you're running and which version of Mac OS X (we'll assume you're running Snow Leopard on an Intel Mac if you don't specify). And now, on to the questions.
Tom asks:
I'm considering an iPhone but want to know what my options are. Is the iPhone the best smartphone if I'm a Mac user?The short answer to that question is "Yes." The iPhone is the best smartphone for you if you use a Mac. It's designed by Apple to work seamlessly with your Mac and iTunes and for the most part, it does. For Mac users the iPhone offers the best user experience possible and keeps you, at least hardware-wise, entirely in the Apple fold.
That said, the iPhone itself may or may not be the best smartphone for your needs. One drawback is that it's only available if you are an AT&T wireless customer. So, unless you are already an AT&T customer, or are willing to switch, you are out of luck.
Plus, using AT&T on a daily basis can sometimes be challenging as it's network occasionally has issues. Also, the coverage in some areas is not quite as good as other networks such as Verizon -- even in larger cities such as Los Angeles, where I live.
As a former Blackberry user I can also tell you that the Blackberry was a great device and the most recent ones are even better. Sure, they may not be quite as pretty as the iPhone, but when it comes to tasks such as email handling, the Blackberry still reigns supreme for many people and also dominates for the business market.
Now that RIM has released updated Desktop Manager software for the Mac, you can sync your contacts, calendars, etc. with the Blackberry much more easily, which was a big deal for me when I was using a Blackberry previously.
In the end what determines the "best" anything is what you want to use it for and what you are willing to do to use it. If your main criteria is seamless integration with your Mac, the iPhone is the clear choice. If you're willing to sacrifice some looks, cutting edge coolness, and the large selection of apps that the iPhone brings, take a look at the Blackberry. You can't really go wrong with either of those choices.
Computergeeksjw asks:
That's a great question and something we should all be aware of. In the U.S. alone, we discard around 1400 pounds of trash per person every year, which amounts to millions of tons of garbage. With the average person in the U.S. having around 24 electronic devices each, that's a lot of potential electronic waste. So, with all that electronic garbage, what do we do with all of it when we're done with it?
One of the easiest ways is to use Apple's own recycling program. They will take any old computer, monitor, cell phone, iPod or whatever you have and recycle it for you. Just fill out the form and ship your old tech to them and they will take care of the rest.
In some cases, Apple charges a US $30.00 fee for recycling. But in most instances, such as when you buy a new Mac or iPod, Apple will recycle your old one for free. They will also recycle your Mac batteries for free. Just bring them to any Apple retail store location.
You can also head over to the Electronic Industry Alliance's website to find a recycling center near you. Or, if your state doesn't have one, try searching at the National Recycling Coalition website to find alternatives near you.
Another option is to sell or just give away your old Mac. Places such as TechSoup and Recycles Dot Org offer ways to donate your tech to organizations or individuals who need it. Or, there's always eBay.
VegaMachead asks:
I have a MBPro running 10.5.8 that's about a year old. I'm having this weird problem waking my MBPro. When I open the lid I hear the hard drive start, the keyboard lights up, the display even comes on, but all I see is a black screen. No prompt to put in my password. If I hit any keys I heard the "error" sound. At first I could close the lid, let it sleep again then open it up and it would prompt me for my password, now it doesn't even do that. How do I fix it?There's a couple things to try before taking your Mac into an Apple Store for repair. First, you can try resetting the System Management Controller. Also, and this isn't anything against you, but try turning the brightness up on your screen when you wake the Mac from sleep.
Occasionally, and for no reason anyone at Apple can tell me, the brightness gets turned all the way down during sleep. Your Mac may be awake but the screen just might be dark.
As a last resort, you can archive and install OS X. Many times, issues can be traced to problems in certain software or user accounts so installing a fresh copy of the OS may solve the problem. If all else fails, it's probably time to take it to your local Apple Store.
TheCrusher asks:
I like it when we get an easy one around here. The answer to your question is a resounding "Yes!" Return it immediately and get a brand new Mac mini. You'll be glad you did. Also, if you want to enhance your user experience, you may want to consider adding more RAM in the next one. It can't hurt.
Tony asks:
We just had a post on this topic; check out Steve Sande's DIY podcasting platform details.
Fortunately, Apple offers a pretty good option right out of the box. GarageBand can record audio from most any source you can plug into your Mac, including the built-in mic. So, it can work for podcasting. However, it's more geared to people who want to record music, so it's vast array of features may be a bit much for what you want to do.
That said, I prefer a piece of software called Sound Studio, which I personally use to record my podcast each week. I like it for it's ease of use and the fact that you can get it going with minimal work and produce some really great results. I'm sure our readers will point out many free or cheaper alternatives to Sound Studio, but I purchased it myself, use it all the time and it works great for me. So, I recommend it.
Another crucial piece of the audio recording toolbox is the microphone. I cannot overstate enough the importance of a good mic. Recording anything through the mic on your Mac that you intend for people to listen to is not something I recommend. Nor should you probably use any of the headphone mics so popular with people who use things like Skype.
For my money, I've had the best luck with a mic called the Blue Snowball. It's easy to use, needs no drivers in OSX and produces great quality sound with minimal effort. Just plug it in to your USB port, select it in System Prefs and in Sound Studio as the audio input source, and you're off. I use this exact mic each week to record my podcast each week. Get one, you won't regret it.
You will also want a good pair of headphones to prevent feedback when you are recording your audio. With headphones, you can listen to what you are saying but you won't hear it back through the speakers on your Mac while you are recording. This is a must for any professional, and professional sounding, podcast recording.
The headphones I use currently are the Sennheiser HD218. For me they offer the best combination of sound quality, weight, comfort, ease of use and price. You can certainly get cheaper but again, these offer the best combo for me and I use them every day so I know they work.
Jenny asks:
Like you, I wasn't in love with the Apple keyboard at first so I tried a whole bunch of different ones form a lot of different sources. I never found a clear winner, at least for me, and over the months I find I tend to use the Apple keyboard most of the time. That said, it certainly isn't for everyone.
For the absolute best keyboard for the Mac, most people would choose the Matias Tactile Pro. It uses old-school mechanical springs and is beefy as heck. It's also really loud. However, it has great feel and really good key response so people tend to find that they are able to type faster and more accurately with it. It also has a handy USB 2.0 dock built into it as well.
Currently, the Matias website lists the Tactile 2.0 as sold out and they are working on version 3.0. However, you can still find it at various online sources, so shop around.

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Reader Comments (Page 1 of 2)
nicholaspeters said 5:05PM on 10-29-2009
Good answer on choosing a smart phone. As an iPhone user, I would suggest considering carefully how good the AT&T network is in your area. In the Phoenix area, I simply cannot carry on a call without at least one drop and redial. I assure you that I will not stay with the iPhone if AT&T is my only choice when my contract is over.
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Thomas said 6:41PM on 10-29-2009
It blows me away that AT&T is so bad. Honestly, I adore my iPhone but I'd be hard pressed to use a network that requires a redial every call - I feel for you guys. My biggest complaint with T-Mobile in the Netherlands is the occasional drop down to UMTS ;-)
FantomRedux said 8:13PM on 10-29-2009
I really feel sorry for US iPhone users. O2 in the UK have never given me any problems, and I used them before I even got my iPhone. That being said we're getting a second network, Orange, sometime soon for the 3GS.
Might see if its possible to get them to unlock iPhones, as theres a chance I'll be emigrating sometime next year. Anyone know if this is possible?
Raghu said 5:13PM on 10-29-2009
Getting rid of your old mac? I'll give you my mailing address...
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john evers said 5:43PM on 10-29-2009
I would take the mac user/iphone recommendation one step further. If you are a .mac subscriber, then yes, but if you are a heavy gmail user, I would say go Android. The other advantage to that is that you don't have to use AT&T.
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oliver hart said 6:03PM on 10-29-2009
T-Mobile with my iPhone is by far the best thing that's ever happened to me cell phone wise. Screw AT&T. Go T-Mobile and ignore the 3G headaches. Plus it's cheaper
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Ella said 7:36PM on 10-29-2009
How do you use T-Mobile? It might me a stupid question, but I'm not that tech savvy. I had T-mobile and I was really happy with it, and I'm tired of getting screwed up the ass by AT&T.
oliver hart said 6:51PM on 10-30-2009
I bought it from Apple and cancelled service, used software from the iPhone Dev Team (blog.iphone-dev.org), and after it was jailbroken ran Yellowsn0w/Ultrasn0w from Cydia and popped in my T-Mobile sim. It's very easy and there are tutorials all over. iClarified.com is my fav. It was much easier with the original iPhone 2G-I bought it with no contract and the unlock process through Zibri was a breeze, then after that the 2G just basically needs to be upgraded and jailbroken for it to be re-unlocked. The only things that don't work on T-Mobile are Visual Voicemail (Google Voice is great for that) and the 3G bands. EDGE is just fine for me though. Tethering isn't that bad on EDGE and there's wifi almost everywhere anyway. I pay roughly $40 a month with T-Mobile and it's just great (Unlimited data, 700 minutes, unlimited texting/picture messaging, free nights and weekends, free mobile to mobile). I highly suggest it to anyone sick of AT&T's crap.
oliver hart said 6:56PM on 10-30-2009
Tell you what. If you're serious about doing it and want some help, feel free to email me and I'll help you through it. oliverhart77@hotmail.com
Matty said 7:47PM on 10-29-2009
Had the same black screen problem- intermittent at first then dead- with my MBP of the same vintage. The culprit was the nvidia video card which apple replaced free of charge even though I was out of warrantee and AppleCare. The Genius told me that because it was less than 3 years since original purchase date, and nvidia admitted defects, that Apple was replacing the video cards.
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Sam Gross said 7:32PM on 10-29-2009
I have a plastic MacBook (Early 2008), running Snow Leopard (10.6.1). Recently, when I run flash player in full screen mode, the menubar has an odd disappearing behavior. (Here is a link to a video I made of the phenomenon http://bit.ly/1eexjl ). Logging out and back in fixes it, but restarting SystemUIServer has no effect. Reinstalling flash has not fixed it. I would rather not archive and install, but I will if I have to. Any ideas on how to fix this?
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Charli said 10:51PM on 10-29-2009
there seems to be an issue with Flash and some graphics cards under Snow Leopard. it's one of the things allegedly being addressed with 10.6.2 which should be out hopefully in a week or so.
some folks say they have had luck with uninstalling and reinstalling Flash or even downgrading back to 9 (apparently Flash 10 is more problems)
Sam Gross said 8:27PM on 10-30-2009
An update: I haven't downgraded to Flash 9 yet, but I have discovered something new. If I fast user switch, it restores the menubar. I think that it's WindowServer.
Trev said 7:52PM on 10-29-2009
re: Keyboard. Check out the Unicomp keyboards. Using the old molds & factory (lexington ky!) of the IBM keyboard. Now they're big, beefy & heavy.
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Stephen said 9:47PM on 10-29-2009
Tony,
You might also try Amadeus Pro. It is half the price of Sound Studio and most of the functionality. I use it for quick and dirty recordings, and it works great for speech.
http://www.hairersoft.com/AmadeusPro/AmadeusPro.html
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Charli said 10:52PM on 10-29-2009
one tidbit that was left out of the recycling. right now if you take an old ipod to a store when you are buying a new one (iphone and I think shuffle excluded) you get a 10% discount on the new one.
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Alex McKee said 1:41AM on 10-30-2009
I've got a 7300GT in my iMac 24" (late 2006) that's on it's last legs. Screen artifacts everywhere with anything more intensive than basic web browsing (can't even do top sites without it freaking out). I'm now using SMCFanControl, which has made it a bit more tolerable by slowing the inevitable crash. Apple says it isn't a known issue (even though there's 3 or 4 10+ page threads about it on discussions.apple.com) and they want $500 to fix it. I've sourced a 7600GT from the same year that'll work for about $220, but I'd still rather find some cheaper solution. Any ideas on how to get either apple to fix my problem gratis/cheaper or some homebrewed solution? I've already talked to Apple exec Ken Bell, but he wasn't much help.
Thanks in advance
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Allister said 2:45AM on 10-30-2009
Another piece of podcasting software is Übercaster. Reasonable price and has all the benefits of live recording AND post editing. Depending on your podcast host it'll even do the upload for you.
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XO said 7:27AM on 10-30-2009
For the keyboard, look on ebay for a Clear Pro USB Mac Keyboard, same as the Matias Tactile Pro, you can find it for 8 or 10$. Or you can stick to the Apple keyboard you will get use to like I did and now would not change it.
http://cgi.ebay.com/Apple-Macintosh-M7803-Black-Clear-Pro-USB-Mac-Keyboard_W0QQitemZ380170900891QQcmdZViewItemQQptZPCA_Mice_Trackballs?hash=item5883f3959b#ht_2394wt_997
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Patrick Doyle said 7:57AM on 10-30-2009
Can you recommend some video editing software, or some "best practices" for using iMovie to edit 8 hours worth of continuous video? I occasionally record 8+ hour events by hooking a camera up to my EyeTV S-Video input port and setting up a recording until the event is over. During the event, I make notations in my notebook of times that I might want to go back and review later. EyeTV has a wonderful "Export to iMovie" feature, which takes a very long time to implement (for an 8 hour recording), but once I've brought my video up in iMovie, I'm not sure what to do. I don't see any way to navigate to 4 hours, 37 minutes, and 17 seconds into the movie, extract a segment, and save that as a separate video file. I have done this sort of editing once before on a PC, but I don't recall what software I used (although I am reasonable certain it was free software).
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