Filed under: Bugs/Recalls, Apple TV
Heads Up: Update your Apple TV to 3.0.1 ASAP, says Apple
We've heard a few reports of sync issues with the new Apple TV 3.0 software over the past few days, and apparently the chatter on the Apple support boards was on the mark: Apple has shipped 3.0.1, which is supposed to fix problems where 3.0 units would unexpectedly dump all their loaded content. You can get all the details from Apple's tech note. [According to our commenters, in most cases the content was not gone, simply invisible; a reboot of the ATV might bring back the media.]
Thanks to everyone who sent this in.
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Reader Comments (Page 1 of 3)
DTrigger05 said 5:51PM on 11-07-2009
Here's hoping they fixed the bugs that causes streamed libraries to be unusable without several reboots of both the AppleTV and the iTunes library in question...
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Monica Dickey said 12:45AM on 11-08-2009
Ouch!
Yeah I was thinking about getting an Apple TV. I've been interested in having a nice little media center box of some sort and I love my Apple, but they're treating Apple TV like their red headed stepchild :(
mikehild said 6:02PM on 11-07-2009
Luckily I haven't encountered this bug in 3.0.
But I'll have to see if they fixed the thing I did notice right away, a little typo in the region above the menu - "Top TV SHows" rather than "...Shows". I know, it's insignificant, but it's been really bugging me.
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TheBigR said 7:14PM on 11-07-2009
No, that's annoy me terribly, too.
Every time I'd see it, I'd feel appalled, especially since it's an Apple thing.
Ah well. If only I had an Apple TV and a nice HDTV to go with it...
It sucks being a 15 year old who only gets £5 a week...
K Dot J said 9:34PM on 11-08-2009
Bug got me. Trying to re-sync everything right now. Apparently I received the email from Apple a bit to late. This sucks, especially when you have over 30GB of movies on the damn box.
amiga_tone said 6:11PM on 11-07-2009
I foun this happen to me but the content is not being erased just somehow not found. A restart restored all content but the patch should fix this from reoccurring.
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michaelbushnell said 6:23PM on 11-07-2009
I hope this fixes my problem. I got a new Macbook Pro, and my Apple TV has trouble connecting to it sometimes. I never had a problem before 3.0 came out using my old iMac. Seems to be working fine so far. I did get the notice from Apple to update, so hopefully everything is resolved now.
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Aloysius Snuffleupagus said 6:25PM on 11-07-2009
Too late for me! Crap. Spent two hours (via ethernet!) restoring it. Crikes, Apple. Are we testing these things???
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Jim said 6:42PM on 11-07-2009
I got hit yesterday. The kids wanted to watch a movie and there was nothing there. I had to redo everything. Pretty big bug to delete everything. I just updated
Jordan said 7:29PM on 11-07-2009
Apple is apparently not testing anything anymore
Snow Leopard bugs..
AppleTV 3.0 bugs..
iPhone 3gs overheating..
DrWho said 10:23PM on 11-07-2009
No that's right, they fired their entire QA team, didn't you hear?
utterer said 6:53PM on 11-07-2009
can we get a post from Steve Sande documenting this update process??
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SCOTT said 6:40PM on 11-08-2009
@utterer...
I love it...sarcasm never goes without it's fans...I know I am of that comment
Tidal said 7:25PM on 11-07-2009
Too late..... lost all my content. Had to resync
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Dave said 7:40PM on 11-07-2009
You don't have to resync as the files are not missing. If you reboot they appear again. So no files are being lost. To bad everyone is jumping the gun with a sync before rebooting.
Andre said 8:03AM on 11-08-2009
I'm just thankful to have TUAQ to not only keep us up to date on this stuff, but also to fill us in on the background information as well. Thanks TUAW!
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paul turner said 10:08PM on 11-07-2009
One step from my garbage can... AppleTV saves itself. Seriously what a mess. Apple your better than this.
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motang said 11:21PM on 11-07-2009
What's up with Apple and their updates making content disappear? Good thing they have a patch so quick.
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Andre said 11:46PM on 11-07-2009
Yup, lost all my stuff last night. Everything except photos. Come to think of it, the day before, it strangely rebooted itself while it was coming on.
Really Apple, some thorough testing should be done before sending out such an update. Very unprofessional, and it makes the Apple TV seem rather amateurish, and not trustworthy.
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Andre said 11:51PM on 11-07-2009
Why did I learn about this major bug from a blog? Why didn't Apple notify me?
I'm just not impressed with this company lately.
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