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Stolen laptop returned courtesy Back to My Mac information and police work

In late August we told you the story of 'Jim' who had his Mac laptop stolen along with some other computers and household goods. For the heck of it, he tried using Back to My Mac to find his machine. Back to My Mac is a feature of Apple's MobileMe service. Jim was surprised to find the Mac was online. He watched whoever had the laptop searching job sites, and cruising the web. He even saw some blurry pictures of people hovering around the computer.

The local police spent some time on the investigation, and finally recovered the laptop. Just a few days ago Jim picked it up. Many of his files were gone, but the Mac itself was in pretty good shape.

The investigators said the laptop had changed hands at least 5 times, and was probably used at least once as payment in a drug deal.

The perps may never be identified because of the laptop constantly changing hands, and no one seems to be talking. A happier ending would have been to have the crooks caught, but at least the laptop is back, and Back to My Mac helped accomplish the rescue. There have been other cases of Back To My Mac rescuing Macs and Apple's Find My iPhone service (also part of MobileMe) tracking stolen iPhones.

Thanks to Jim for sharing his story with us.

In late August we told you the story of 'Jim' who had his Mac laptop stolen along with some other computers and household goods. For the...
 

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Justin

Chris. No, LoJack is not installed into the BIOS, at least not with Apple products. LoJack, however, does have the ability to be installed to the BIOS in PC's that support the option, such as Dell and Lenovo.

There are free alternatives to LoJack. I'd suggest preyproject.

December 16 2009 at 11:49 AM Report abuse rate up rate down Reply
Howard Kiss

My name is Howard. I have been working with Mel about the story.

December 16 2009 at 9:48 AM Report abuse rate up rate down Reply
fishbert

Back in late august, the victim was able to provide police with an IP address of the machine along with a physical address, name, and social security number of someone who was using the machine for a job application.

WHAT TOOK THEM SO LONG?!?!

Why did the police take so long to recover the poor guy's stolen property? If I saw my data was still intact back in August when I provided police with everything short of a signed confession of possession of stolen property, then got the machine back FOUR MONTHS LATER with everything wiped, I'd be pissed!

What did the cops need, a ride over there?! Why were they so content to let this guy's stolen property sit there while they watched it change hands 5+ times, be involved in a drug deal, and have personal data destroyed?

December 15 2009 at 7:21 PM Report abuse rate up rate down Reply
1 reply to fishbert's comment
Howard Kiss

The reason that it took so long is because when I was using the screen sharing function, they were giving an address that wasn't actually where they were living. So the police did go to the address, but no one was there. On top of that, they didn't actually commit a crime. They were just in possession of stolen property.

They had my laptop for a while, but the lethargic nature of the Apopka, Florida police department is ridiculous. Finally I told my wife to go get the laptop, because the investigations department is only open till 5pm or whatever.

I ended up finding out somehow their current location. It might have been while i was browsing the laptop when they werent home, but they left the laptop on. I dunno. If anyone has any questions, I would be happy to answer them.

December 16 2009 at 9:55 AM Report abuse rate up rate down Reply
alf

this tops them all and i have it on both my iphone, mb & mbp!

http://www.orbicule.com/undercover/

December 15 2009 at 5:46 PM Report abuse rate up rate down Reply
Erick

That was a lucky break, I installed GadgetTrak on my MacBook:

http://www.gadgettrak.com/products/mac/

It sends the location of my Mac as well as photo of the person using it. Some interesting recovery stories there as well:

http://www.gadgettrak.com/blog/category/recoveries/

December 15 2009 at 4:00 PM Report abuse rate up rate down Reply
2 replies to Erick's comment
lalakrsfan

I looked at the various products out there and chose Lojack because they dont just send you the ip address, pics, etc., they actually have a team of people who work with the police to recover the laptop. This sets them apart from the rest, because just as "Jim" experienced, the police are resistant to search for a stolen laptop for an individual or if they do take the case, it doesnt get priority. The version I bought also comes with a $1000 guarantee if they dont recover my mac in 60 days.

December 15 2009 at 4:58 PM Report abuse rate up rate down Reply
lalakrsfan

in case anyone is wondering, I bought Lojack on apple.com. Its also in the Apple stores.

December 15 2009 at 5:03 PM Report abuse rate up rate down Reply
sodapop

What can us laptop owners do that is similar to Back to my Mac?

December 15 2009 at 3:56 PM Report abuse rate up rate down Reply
2 replies to sodapop's comment
tdowling

I've heard good things about Undercover (http://www.orbicule.com/undercover/mac). And it's a one-time purchase, unlike Lojack's yearly subscription.

December 15 2009 at 5:49 PM Report abuse rate up rate down Reply
CHRiS

Lojack is wiped when the hard drive is reinstalled or replaced. So it's money wasted if that happens - no different really with the blab Jordan was spewing about if the password was on and they had to wipe the drive using the backtomymac method, which is not a core service it's supposed to provide. At least those who pay for the mobileme services uses the back to my mac for what it's intended for, and this location story is just icing on the cake. Buy INSURANCE, that's the biggest payoff you'll get if it's stolen. And don't send me excuses about your valuable data, if its valuable, its being backed up off-site at least daily and encrypted.

December 15 2009 at 7:43 PM Report abuse rate up rate down Reply
Ian

Sooo... it's news when these laptop rescue apps actually work? That's not encouraging. =(

December 15 2009 at 3:37 PM Report abuse rate up rate down Reply
1 reply to Ian's comment
Nick

Back To My Mac isn't technically a 'rescue app', it was just used as one in this case.

December 15 2009 at 3:52 PM Report abuse rate up rate down Reply
rb1

How were the perps able to login anyway? They "guessed" the password?

December 15 2009 at 3:34 PM Report abuse rate up rate down Reply
3 replies to rb1's comment
icepod

Go Jim! Wait that's his real name now? No quotes any more?

And go Apple for the amazing product/service!

December 15 2009 at 3:28 PM Report abuse rate up rate down Reply
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