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AT&T MicroCell brings more bars, but at a cost

Sadly, I'm one of the poor souls who has close to zero cell coverage in my house. It's partly the way my home is constructed, and partly because the city fathers in the area I live in are going real slow about approving new cell towers.

The result is that I usually have one bar displayed on my iPhone, but as soon as I try to make a call, that bar disappears and I wind up in cell phone hell.

AT&T has an answer, but it is a bit pricey. It's called the AT&T 3G MicroCell. It's not a cellphone repeater, but instead a device that plugs into your router and then gets you voice and data just as if you have a cell tower in your house. It gives me five bars anywhere in the house and yard, which pretty much completely solves my reception issues. [It may not work for you; TJ points out that AT&T doesn't support the MicroCell over satellite connections. –Ed.]

We had a runthrough of the MicroCell when guest blogger Murphy Mac put it through its paces in 2009; my take on the device follows here. Read on!


The Microcell's improved reception comes at a cost, however. The device itself is US$150, and it isn't available everywhere yet, but AT&T is rolling out the service rapidly. I'm not wild about having to pay AT&T extra money to get good cellphone reception, but I have no other choice for the foreseeable future.

The cell minutes you use come out of your regular allotment of air-time, and for me, that works out fine because I am always under my limit. If you want unlimited calling, that's $20 a month on top of your regular cellphone charges. If you are an AT&T customer with an AT&T land-line and DSL already, you can get the unlimited talk time for free. If you have an AT&T land-line or DSL from AT&T, unlimited calling is $10 a month.

How does it all get installed? It's a do it yourself project, and dead easy. You plug the device into your router, go to a special AT&T web page, and enter the device's serial number. Optionally, the device can be placed between the router and the modem, giving MicroCell traffic priority handling over other Internet connectivity. If you don't have a router, the MicroCell can be plugged directly into your broadband modem and your computer can be connected to the MicroCell. A built-in GPS sends your location to AT&T, and usually within an hour all the 'ready' lights come on and you're good to go. When you look at your cellphone, you won't see the usual AT&T legend next to signal strength. It will say AT&T M-Cell.

Neighbors can't use your bandwidth, so everything is very secure. You can give AT&T up to nine additional cellphone numbers that are allowed access, so when friends and family come over they can get the benefit of the pristine reception.

Up to four people can be using your system at the same time, either voice or data. In my experience, setup was a no-surprise experience. I'd like to see this device selling for less, but if I want to use my iPhone at home, this is the only reliable solution. (For the record, I used to be on Verizon, and my home signal was no better.)

If you're interested, be sure to check availability in your area at this page. I had given AT&T my email to alert me when the service came to my area, but I never received any email and the service was available for more than a month.

If you're suffering with bad AT&T reception, this solution works, but you need to have broadband at home, and live in an area where AT&T offers the service.

I'm happy with everything but the price. If you're interested in the MicroCell as a solution and think it's worth the extra cost, here's an FAQ with more info to check out.

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Sadly, I'm one of the poor souls who has close to zero cell coverage in my house. It's partly the way my home is constructed, and partly...
 

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JRHowell

I'm one of those lucky AT&T Users who has AT&T DSL, an AT&T Land line, and AT&T Wireless. It sounds like this would get me into the unlimited calling plan for no additional cost. I can't seem to find this official statement on the AT&T site ... any ideas on how I can order this?

July 31 2010 at 1:33 PM Report abuse rate up rate down Reply
thorzdad

It hasn't been pointed out yet but, when using a microcell and your own bandwidth for 3G coverage, that will count against AT&T's new data caps as well as your minutes (if you aren't on an unlimited plan).

July 08 2010 at 4:03 PM Report abuse rate up rate down Reply
Philip

I bought a microcell recently and it does work as advertised...in a very small region of my house. When I walk into my kitchen or living room...guess what, it doesn't share well with the real tower near my house and I either can't dial properly or the post-dial delay is horrendous. The good thing is that when switching to the microcell, it waits to hand off on an existing call, or, in AT&T fashion, is nice enough to drop your call so that it can switch to the microcell. When leaving...the same thing happens: dropped call. That stuff about paying an additional fee for unlimited calls on the microcell (and all calls started on the microcell and switched to the AT&T network are free) is complete junk. Don't do it. No calls switch properly. Not once. I've had this thing for two weeks and tried many times. It never happens.

May 13 2010 at 6:59 AM Report abuse rate up rate down Reply
Nate

Does anyone else see the irony of the bullet point on their website: "Surf the web and watch video on the nation's fastest 3G network."

At least for phones with WiFi, that's a completely worthless "feature".

May 13 2010 at 1:01 AM Report abuse rate up rate down Reply
Raymond

I just talked with AT&T regarding the discounts with the landline and DSL services and the representative told me that there are no discounts. It is just a $20 fee and it does not matter what you have.

May 12 2010 at 10:39 PM Report abuse rate up rate down Reply
Josh

I've been much more aware of the consequences of cell phone radiation since a good friend of mine was diagnosed with a brain tumor his doctors think might be related to his high cell phone usage for the last 20 years.....after reading a few articles I'm on the fence, but am starting to be convinced.

I was waiting months and months for AT&T to take the Femocell tests nation wide so we could improve coverage at our house - but now I decided I'm not going to put a mini-cell phone tower in my house..... still trying to figure out if I'm being crazy or properly cautious with this stuff, but there's just too many unknowns and too much money in the industry for honest answers at this point.

god, I feel like a nut job even typing that - everyone to your bunkers NOW!

May 12 2010 at 7:25 PM Report abuse rate up rate down Reply
Jesse

great, i just called att and this wont work if your phone is tied to a business account. fuck you, att and your shitty service.

May 12 2010 at 6:12 PM Report abuse rate up rate down Reply
L3

$100 REBATE when you get the $19 unlimited minutes. There is no rebate chargeback when dropping this plan. I have unlimited cell minutes already, so that's my plan. Shipping today. From EDGE to 3G overnight!

May 12 2010 at 4:36 PM Report abuse rate up rate down Reply
Anthony

My grandparents live in the Hollywood Hills in LA and hardly get any reception in the main house. The guest house gets 5 bars on AT&T 3G where the house (if you're lucky) gets up to 2 bars of (E)GPRS. The way their house was built (in the 1930s) does not allow for good cell reception.

On another note, AT&T's MicroCell service rolls out nationwide on the 16th.

May 12 2010 at 4:30 PM Report abuse rate up rate down Reply
fox1cm

Agreed. I live in Detroit and have no service. It's pathetic. So now AT&T wants me to pay $150 to get service that I should already have. Where's the logic? I like the iPhone I have but the service is over-priced and the coverage is horrible. Sure hoping Apple wises up and gets a contract with Verizon.

May 12 2010 at 4:29 PM Report abuse rate up rate down Reply
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