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Dear Aunt TUAW: Will Comcast kill my EyeTV?

Dear Aunt TUAW,

Comcast has been telling me that I need to start buying or renting new equipment in order to keep watching my normal expanded basic channels like SyFy, USA, and TNT. I mostly watch TV on my Mac using an EyeTV tuner from Elgato.

How is the Comcast change going to affect my EyeTV? And exactly how shafted am I?

Love and kissies,

Your nephew Bruce

Dear Bruce,

I wish I had good news for you, but I'm afraid I really don't. Once Comcast implements its changed lineup, it looks like you'll be able to receive only the most basic channels using tuners like the EyeTV Hybrid and 250, but you'll lose access to "expanded basic" channels like ESPN, MTV, Disney, and Nickelodeon. That's because Comcast is about to start encrypting those channels, making them out of reach for your EyeTV unit. In addition, only devices that ship with built-in CableCARD technology, like TiVo HD, will continue to be able to tune in to those encrypted signals.

Although you can rent a digital adapter from Comcast and use it with your existing EyeTV tuner, you'll be unable to schedule recordings -- or even change channels from within the application. Instead, you'll have to use the Comcast remote to access all channel changes. What's more, if you get one of the Comcast tuners and use it with your EyeTV unit, you'll only be able to receive standard definition signals. That's may or may not be a huge deal for you depending on your love of HDTV.

If you want to keep scheduling and watching with EyeTV, you need to consider laying out about $200 for a new Elgato product that includes IR-blaster-based remote channel changing solution that works with your (optional) Comcast cable set-top box. The standard digital adapter is a different thing from the set-top box; you need to rent the latter to receive HD signals. Elgato has been working on this new product for some time, not just to address the Comcast situation but also for anyone who has premium cable or satellite TV services; i.e., any service that requires a set-top box to descramble channels.

This new product is launching this week and it's called the EyeTV HD. EyeTV HD is designed to work with HD cable boxes and satellite boxes, providing access to all the channels a user pays for, without restrictions. It does this by connecting to the component video outputs of the set-top box. It includes a remote channel changer cable (aka IR blaster) so that the EyeTV software can automatically change the channel.

You'll still need to rent an HD cable box from Comcast, so expect to pay several dollars a month in addition to any initial cash outlay for the EyeTV HD. Plus you'll need to figure out how to fit an entire cable box (figure about the same footprint as the iPad and maybe an inch and a half thick) and the EyeTV HD (let alone set up all the IR Blaster stuff) on the desk next to your TV-watching computer. It's an ugly situation.

Obviously, Comcast would prefer you to rent their DVR solutions. And it's getting harder and harder to roll your own. Fundamentally, Comcast's new policy means that older EyeTV owners are, well, mostly screwed. (The ZephIR IR blaster should work properly with Comcast's digital adapter and EyeTV, but caveat hackteur.) I wish I could paint a rosier picture of the situation, but I can't.

Hugs,

Auntie T.

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Dear Aunt TUAW, Comcast has been telling me that I need to start buying or renting new equipment in order to keep watching my normal...
 

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Matt

Over-the-air HD is the way to go. It's free and I don't throw money out the window to the cable company. WIN-WIN.

May 25 2010 at 1:23 PM Report abuse rate up rate down Reply
Jeremy

Comcast can suck it. Is there really any reason to have cable any more?

May 25 2010 at 1:15 AM Report abuse rate up rate down Reply
Bensawsome

So in other words this will effect every tv tuner card for macs or pcs that can't unencrypted the signal? If so I am now going to cancel all my comcast services.

May 24 2010 at 11:47 PM Report abuse rate up rate down Reply
Imperator

Kabletown continues to vex and infuriate me.

May 24 2010 at 4:32 PM Report abuse rate up rate down Reply
Tom Smale

I went cable-free about six years ago.

Never looked back. Cable gives you nothing like the content you want to watch. It's a constant game of cat-and-mouse and they look for every opportunity to screw you out of a few more bucks.

Now, am Netflix, podcast, and online video only. There literally are not enough hours in the day for me to watch all of the content I have queued up.

There's another post on TUAW today about software that allows you to edit commercials in EyeTV. I find that I don't even want to bother with that. It's too much of a hassle. I'd much rather wait a year or two and watch an entire season or series streaming or on DVD. I don't have a gripe with an ad-based revenue model per se, but these days the "show" is more commercial than narrative. It's gone too far.

Finally, with my iPad I have unlimited comics, video games, books, Internet, and social media. There's just so much entertainment out there, why bother with an abusive and one-sided relationship with cable?

May 24 2010 at 2:46 PM Report abuse rate up rate down Reply
1 reply to Tom Smale's comment
Ryan

I did this as well, only about 10 years ago now. On occasion I miss it when some smash hit show comes out on a given cable only network, but I'll just catch up on them .5-1 year later on Netflix. Or if I'm really jonesing, a torrent, but that's rare (Top Gear). I put an antenna on the roof that pulls in all the local tv and Network stations in perfect HD and my EyeTV records the shows I want to see if I'm not able to watch it live. I find it hilarious that most people ripped those things off their roofs because they were ugly, and now instead payout sometimes $100+/mo to a cable co that give them substandard quality. I've basically saved about 10k in that time period and I can still watch Lost in HD for free, live!

May 24 2010 at 5:56 PM Report abuse rate up rate down Reply
ilkyone

Yes. FCC requires all must curry content (which is usually all local broadcast channels) to be conveyed clearQAM. Just hook the eyeTV up straight to the coax without the set top box (STB) and auto-tune with the extensive search to see what you get. I say to use the extensive search because some operators, whether by intent or ignorance, like to bury the clearQAM where it can't be found easily.

Some programming providers require their signals to be unencrypted all the way through the chain, which means it would have to be clearQAM at your end. Good luck discovering which programming providers those are and motivating them to put the screws on Comcast if they aren't already so on your distribution. The locals seem to do whatever they want on big systems, even time sharing channels they aren't allowed to time share.

Of course, FCC also requires all clearQAM to be conveyed out of the STB on firewire, and how often do you see boxes that have the firewire1994 port open on back?

If the only programming you want is on must carry, then it is worth it to swap your cabel contract down to the "lifeline" service, which they always act like they don't have. Lifeline is regulated to be broadcast and emergency and public access in most jurisdictions. Cost is usually $15-$20 per month. A fair warning, however, is that you really have to twist arms to get it. They have it, though, and the best way to make them cry uncle is to say you are going to ask the utilities board why they don't have it or won't offer it to you.

May 24 2010 at 2:39 PM Report abuse rate up rate down Reply
code4fun

Comcast hosed me about 3 weeks ago (Walnut Creek, CA). I immediately dropped my digital starter subscription ($60+/month) and just kept basic cable ($18/month) because they would have raised my Internet and I still need it to watch the local news. The only channels I can receive are channels below 35. Everything else appears to be encrypted. I wasted a couple of hours of my time trying to reconfigure EyeTV. This also made my $200+ investment in a TV tuner for Mac pretty much useless. I called Comcast and the person there told me that I can watch my shows on xfinity. This person obviously doesn't understand why we have our own TV tuners/DVR solution. We don't want to sit through all the commercials they force on us. Not only do they charge us for content, they also waste our time by forcing us to sit and watch their ads. No thanks. My other complaint is Elgato not supporting the cable card.

On the bright side, I watch less TV now since my channel selection is very limited (although I still get a lot of shopping channels). *sigh* In addition, I'm giving Comcast less money per month. The shows I miss are my Discover/History/CNBC/Food. However, some offer their shows on their website or downloadable from iTunes/podcast. For movies, I discovered a RedBox near my home so I walk there to rent movies for $1. Not only is it cheap, but I'm also getting an exercise.

May 24 2010 at 2:05 PM Report abuse rate up rate down Reply
hedbluntincharge

being from philly im well versed in how much crapcast is the worst company in the world. everything their grubby fingers touch turns to crap (aside from my flyers who are on a roll right now) techtv SUCKS now, not worth anything. and of course they have to ruin a great product like eyetv. absolute farce of a company, whenever they finish buying NBC (if they havent already) you can bet your sweet ass that network will suck worse than anything. i hated crapcast when i lived in philly and didnt think i could still hate them being out in phoenix. but they found other ways too, when they bought versus they priced themselves out of directv for most of the hockey season, good thing they made a deal before the playoffs or i'd probably be sending some letter bombs to their offices. CRAPCAST SUCKS!!!!

May 24 2010 at 1:16 PM Report abuse rate up rate down Reply
1 reply to hedbluntincharge's comment
hedbluntincharge

and i left out the fact if i still lived in philly this would most certainly be the impetus for me to cancel cable and get directv or something else. i urge anyone that is still under the jackboot of crapcast to cancel in protest.

May 24 2010 at 1:18 PM Report abuse rate up rate down Reply
Chris

I have eyetv but only get limited basic from comcast...network stations and clear qam network hd...will I still be okay?

May 24 2010 at 1:04 PM Report abuse rate up rate down Reply
1 reply to Chris's comment
ilkyone

@Chris...

Take 2 -- but see my reply at 2:39 pm below. It was supposed to be posted in reply to you, but it posted it inline ...

May 24 2010 at 2:41 PM Report abuse rate up rate down Reply
Jake

What exactly is on television that is worth $50-100-150/month?

May 24 2010 at 1:03 PM Report abuse rate up rate down Reply
2 replies to Jake's comment
Murphy Mac

Can't think of anything.

May 24 2010 at 1:37 PM Report abuse rate up rate down Reply
ndurantz

Nothing. We dumped ATT Uverse last month and are saving $50 a month. OTA antenna pulls in a fantastic HD signal, recorded on EyeTV and loaded up to the AppleTV - miss the DVR time shift/instant watch a bit, but that ain't worth $50 a month!!

Cable Companies need to realize their business model is dead.

May 24 2010 at 4:00 PM Report abuse rate up rate down Reply
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