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Lessons from early days on the Mac App Store with Evernote

Evernote's Phil Libin has posted an article over at our fellow AOL site TechCrunch talking about the app's first week on the Mac App Store and how it all stacked up (he also did a quick hit in the first few days over on the Evernote blog). He says he's learned some pretty astounding things from Evernote's experience so far in the Mac App Store, and probably first among these is a conclusion that I expect a lot of developers to come to in the next few months. While many devs have believed, due to their success on the iOS App Store, that mobile apps were the wave of the future, Libin boils it down: "It isn't mobile that's overwhelmingly important, it's the app store."

That's quite a conclusion right there, but sure enough, as you can see in the chart above, the stats stack up. Evernote saw 320,000 downloads through the Mac App Store last week, 120,000 of which were brand new users. That's half of the new accounts created last week, and it's enough to push the Mac OS to the biggest platform on the service. Again, Libin puts it strikingly powerfully: "The presence of a well-formed app store is the single most important factor for the viability of a platform for third party developers."

Libin provided additional detail in a recent email to TUAW, saying that he forecasts 95% of all downloads of the Mac client to be straight from the App Store, eventually. According to him, "desktop is viable again," all thanks to the Mac App Store (and hopefully, he muses, a similar platform for Windows someday). He noted that there was quite a bit of effort involved: "Getting into the store for launch day was non-trivial. We declared that this was the most important priority for our Mac team about six weeks [prior to launch] and pulled a few all-nighters between then and now, but it was clearly worth it. Many of the under-the-hood changes that we had to make to get approved were good code hygiene anyway, and we're better off for having made them."

That doesn't mean the direct-download version is going away, Libin explains: "primarily because the App Store doesn't let us have an automatic beta track, which has become pretty important to our release engineering," they will be keeping the conventional version available.

The whole article is well worth reading, and if indeed Evernote's experience on the Mac App Store becomes representative of many featured independent developers, the opportunities offered there in terms of discovery and ease-of-use will have an enormous impact on how desktop software is bought and sold.



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Evernote's Phil Libin has posted an article over at our fellow AOL site TechCrunch talking about the app's first week on the Mac App Store...
 

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markmanes

The App Store means different things to different developers.

In the world of Evernote (who I am a big fan and subscriber) the App Store is a perfect vehicle. It is after all a free application that hopes to board you as a subscriber--a truly viable software as a service product. All you need to do is make a great product and they will come.

What if however, you are a developer in the traditional sense where you are used to selling your software through traditional "boxed" software channels with pricing that matches? The App Store creates a new world where Joe Bob the developer has equal capability as does Electronic Arts to produce a game. Joe Bob was squeezed out many years ago by traditional software publishing opting for tried and true as the their buyers were looking for turns on the shelf. That is why you don't see new products at retail for PC and Mac because the cost of shelf space is so high and no one takes the risk with anything but the big titles.

In the case of Joe Bob the budgets are different of course. EA can throw millions into a project but as we have all seen million dollar budgets don't always make a great game. Further the boxed software business often relies on using licenses from movies, sports and television to create their products. These licenses have a cost... and those costs are not easily absorbed into the App Store model we have seen for iOS. And for those who like to license their brands they are not interested in the software business unless it moves the needle on the balance sheet. So lower licensing fees with the hope of a hit on an App Store is hard to sell. One last point - many traditional software publishers rely on the fact that those who hold license can't get into retail on their own easily.

In the new App World the license holders may try (and fail) to enter the App Store themselves not knowing what it really means to make a software product. We as users suffer from worse titles that are underfunded as a result.

I think things can be good all around if there is not a race to the bottom in the App Store economy. However Joe Bob is motivated to race to the bottom as he doesn't have the costs the big guys do. The traditional software publishers and long time Mac developers are motivated to keep prices up.

This is what you see on the Mac App Store today. I think we as customers would be smart not to yell too much about high prices and understand that a middle ground is going to have to be reached if you want the mid to high-end software world to stay around.

Just my two cents.

January 21 2011 at 7:07 PM Report abuse rate up rate down Reply
Bitter Phil

Sounds nice and all, but until the App Store has user controls of what and how much data gets sent to who-knows-where, I'm not touching it (nor may I for any machine I use professionally).

iTunes has you opt-in to Ping and for album art downloads, the App Store needs the same sort of privacy safeguards.

January 21 2011 at 6:26 PM Report abuse rate up rate down Reply
1 reply to Bitter Phil's comment
mohaas05

You might as well never buy software again then, because it functions exactly the same in the App Store as it does anywhere else

January 21 2011 at 6:49 PM Report abuse rate up rate down Reply
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