1Password now available on Mac App Store

If you haven't already heard, AgileBits has unleashed their fantastic password manager 1Password upon the Mac App Store. Not only is it now available in a convenient easy-to-update form, but this new version will include new features and an easy upgrade path to 4.0. Not to mention it's also HALF off at the moment.
For those of you who have somehow missed the 1Password boat, it is a password manager that lets you set a "master password" and then stash all sorts of sensitive info behind it: website logins, credit card numbers, software serial numbers, even secure notes. One of my favorite features is password generation: I can tell it my Facebook password needs to be 16 character and super high security and boom! As if by magic, I have a highly crack-resistent password.
Thanks to the magic of browser add-ons I can fill in web forms with my credit card information or any other bit of stuff I have secreted away behind that master password. Did I mention they also have an iOS app and Dropbox syncing so all your goodies are available on all your Apple hardware? Well, there you go. (There's a Windows version too, should you need that sort of thing. Not that there's anything wrong with that.)
If you're an existing customer, here are a few of the changes you'll want to know about in the new version: A new menubar icon for easy access from any application, full-screen support and 64-bit support. This new version requires Lion, so be sure you're all upgraded before you pull the trigger.
We here at TUAW rather like 1Password, since it's a straightforward app that does what it does very well. If you haven't yet moved to some sort of password solution, this is a great opportunity to do so. Congratulations to AgileBits on getting to show off all the hard work they've been doing lately!
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If you haven't already heard, AgileBits has unleashed their fantastic password manager 1Password upon the Mac App Store.
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Type your comment hereIncredible.
I bought the family pack of 1Password in April of this year for ~$56 in order to get everyone on the same "password platform." In migrating from LastPass I gain a fair amount of security and confidence that AgileBits isn't technically inept, but in doing so sacrifice the ability to easily share items. Alright, I can live with that. But now, within the same year, I'm expected to go around and spend another ~$100 to get everyone on to the "supported version." And!, if you don't act now ("while limited supplies last!"), I'm actually going to need to spend $200 because version 4 isn't going to be available if you're on the non-MAS purchased version??? To be clear, that's $256 worth of software (or $156 if you "act quickly to get in on this incredible limited time offer!!!") for managing passwords and random text strings that are encrypted using AES and stored in a folder[1]. Am I understanding this correctly??
At 419 passwords currently stored, that will end up being ~$0.61 per password (and I consider myself a pretty heavy user - I'd hate to do the math if I only managed a few accounts here and there). Acting as an individual to get 1P version 4, that's still ~$0.15/password. That's super neato, AgileBits. Way to stay classy.
[1] Granted the DOM parsing is reasonably impressive (even with it being broken on many sites) and makes use of 1Password convenient vs an encrypted text file.
Oh! I was just reminded that I also forgot to account for the three $15 purchases of 1Password Pro for iPhones so the above $/password figures need to be updated to ~$0.74/password and $0.18, respectively. What happens when 1Password v4 comes out? Will everyone have to throw down again for another version of 1PasswordPro that can read v4 data files? Can I at least suggest the app be renamed to "1Password Pro Me Harder" ? At least that would set the right customer expectations for how upgrades are to be handled in the future.
Thanks in advance for any discussions on the roadmap because my confidence in this platform went from recommending and purchasing one of those iPhone licenses earlier this week, to "aw crap, I just blew a chunk of money on convenience-ware and I'm now getting screwed."
I have been pleased with 1Password until now, but I am frustrated and disappointed with the transition to the MAS version. I followed to the letter (at least I think so) the directions given on the AgileBits site for uninstalling the old (3.8.5) version of 1P and then purchasing and downloading v. 3.9, but the new MAS version does not recognize my master password (or, apparently, the data file in my Dropbox folder). I also notice that AgileBits says on its website that it has *suspended* its email help support, in favor of user forums. That seems like a drastic and unprofessional way of dealing with loyal customers.
September 09 2011 at 3:50 AM Report abuse Permalink rate up rate down ReplyHey Lincoln, I'm sorry that you are having this problem. Our estimated email response time now exceeds 7 days due to the recent Apple product releases, so email support has been temporarily suspended. At the moment we are focusing our efforts on the forum since everyone can see our answers and find the help they need faster. That said, I hope that my reply here goes to underscore how much we absolutely want to make sure every issue is resolved as quickly as possible.
Please try clicking the "Stop Using Dropbox" button in 1Password's preferences and then click the "Use Dropbox" button. If you are still having trouble, please shoot us an email at support@agilebits.com or, for quicker response, stop by and see us in the forums. I look forward to resolving this for you!
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Khad Young
Forum Choreographer, AgileBits
http://forum.agilebits.com/
yea, so you can spend hours on the forums never find what you are looking for and then email the support link (which is still up there you should remove it if you are ignoring it) but really there is NO EMAIL SUPPORT........and HOW MUCH are we paying for this unsupported software?
I have been a big supporter for a couple of years but the last few months of 1Password has been more frustrating than helpful.
and oh yea, don't post any critical questions because they will remove your post without answering.
1Password was the standard but it has become a joke to try to use it regularly and to get help an impossibility.
I'm guessing this will take away the ability to get beta updates?
September 08 2011 at 9:58 PM Report abuse Permalink +1 rate up rate down ReplyThere are still many unknowns at this point. We're evaluating a few different options in this regard.
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Khad Young
Forum Choreographer, AgileBits
let's see. switch me to the draconian MAS, charge me for an "exclusive" update, and lose functionality in the process? i think it's about time i finally abandon 1password and move on to something else. i pretty much use chrome everywhere and it will securely store (with a passphrase of my choosing) my data, and while i like lastpass, i trust google's servers more than lastpass' (who have already been hacked once). and what about those folk who bought the windows/mac 1password bundle? guess they are out of luck as well.
i don't mind 1password going to MAS, but they should have kept their independent version as well, not like it would have been that much more effort, and plenty of developers have gone the split route. MAS may be a nice revenue stream for apple but it's a horrible thing for consumers.
> …they should have kept their independent version as well…
https://agilebits.com/store
yes. your store version exists for now, but 4.x is MAS only? you're abandoning your years of independent users. thanks for the loyalty!
September 09 2011 at 6:16 AM Report abuse Permalink +1 rate up rate downWe think the Mac App Store has much to offer our loyal users in terms of simplified licensing and a special price right now that is even below our regular upgrade price. You can essentially "pre-purchase" 1Password 4 from the Mac App Store for less than our previous upgrade price. Even better: the special price is available to *everyone* not just existing customers because we wanted to share the deal with even more folks. :-)
September 09 2011 at 2:08 PM Report abuse Permalink -1 rate up rate downSo I have to pay for 1Password 3 twice now? LOL wtf..
September 08 2011 at 9:00 PM Report abuse Permalink +1 rate up rate down ReplyCertainly not, LOLuMaaad. I think the best way to understand the current offering to existing customers is as a $19.99 upgrade to 1Password 4. Since we can't actually transfer the licenses of existing users over to the Mac App Store but the Mac App Store version will be updated to 1Password 4 when it is released, we thought we would just make the upgrade pricing available to everyone. (The limited time $19.99 price is 50% off the regular price and less than the cost of the previous version 2 to 3 upgrade.) :-)
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Khad Young
Forum Choreographer, AgileBits
I've been using 1Password for a little over a year. It's great. I'm a little down on the fact that I have to buy it again in order to get it through the MAS (and to get version 4), but it's the same story I've seen elsewhere. Apple offers no migration path from current owners of software to MAS versions, so developers of software (ie, Pixelmator) offer "introductory" discounts. Agile Bits are doing the same thing and it makes sense.
September 08 2011 at 8:20 PM Report abuse Permalink +2 rate up rate down ReplyDaniel, as I mentioned in my reply above, I think the best way to understand the current offering to existing customers is as a $19.99 upgrade to 1Password 4. Since we can't actually transfer the licenses of existing users over to the Mac App Store but the Mac App Store version will be updated to 1Password 4 when it is released, we thought we would just make the upgrade pricing available to everyone. (The limited time $19.99 price is 50% off the regular price and less than the cost of the previous version 2 to 3 upgrade.) :-)
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Khad Young
Forum Choreographer, AgileBits
As a long standing user of 1password (which btw it's a awesome piece of software) before buying the same software again I just want to know if there are restrictions in the MAS version.
September 09 2011 at 3:19 AM Report abuse Permalink rate up rate downHey lucac81,
There are some differences and improvements in the Mac App Store version. Please take a look at the FAQ in our forum for the full details:
http://forum.agilebits.com/index.php?/topic/8068-official-answers-1password-and-the-mac-app-store/
Just bought it yesterday. Bad timing, damn!
September 08 2011 at 6:27 PM Report abuse Permalink rate up rate down ReplyLet the developers know. They might help you out.
September 08 2011 at 8:44 PM Report abuse Permalink +2 rate up rate down ReplyGreg is correct. If you purchased within the last 30 days, you're still within our standard refund window. Send us an email to support@agilebits.com and we'll help. If you purchased more than 30 days ago or you're not sure, email us anyway and we'll see what we can do to make things work out.
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Khad Young
Forum Choreographer, AgileBits
As usual, the real reporting is in the comments, while the original post reads like a commercial that ignores the cuts 1P had to make in migrating to the app store. Thanks, fellow readers.
September 08 2011 at 3:32 PM Report abuse Permalink +2 rate up rate down ReplyI could not bare to surf the internet without 1Password for Mac, it has become an invaluable part of my life. Online security has become a forefront in my mind, and I feel safer online thanks to 1Password and not to mention the added convenience of form filling only a shortcut away, it's just win win. Coupled with dropbox syncing and iPhone app I have all my passwords with me wherever I am. The guys at AgileBits are dedicated and passionate and it shines through in their fantastic product. Their customer support is great as well.
September 08 2011 at 3:13 PM Report abuse Permalink +2 rate up rate down ReplyThanks so much for the kind words, collide007. I just shared them with the rest of the team :-)
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Khad Young
Forum Choreographer, AgileBits
Just as another data point here, I've been a long time fan of Acrylic's Wallet. Use it on both OS X and iOS.
http://www.acrylicapps.com/wallet/
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