Apple disappoints customers on several levels and other news from Jan. 21, 2014
Those who bought the June 2013 model of the MacBook Air say that they have constant WiFi issues, with one thread in Apple's support community logging more than 130 pages. Issues include latency, dropped packets and network connections, and unstable connections if they manage to get one.
Speaking of not happy customers, Apple now lags behind Amazon, Samsung, Microsoft and Sony when it comes to customer satisfaction, a report from Forrester Research stated. Apple traditionally occupied the second-place slot behind Amazon. Maybe Apple could start regaining some good will by wading into the problematic WiFi thread.
Other news from this afternoon includes:
- Apple, Google and other Silicon Valley mainstays will soon begin paying San Francisco a fee to utilize the city's bus stops for their commuter shuttles. Those against the measure point out that the $1 per rider the companies would pay for the fee is still far less than a bus ticket paid for by a mere ordinary citizen.
- Are you a user of LogMeIn? Your days using it as a free service are numbered. Starting January 28, all users must sign up for one of the company's subscription plans, else they will lose access to the remote-access software.
- Fare thee well, DrawQuest. We hardly knew ye.
So much for playing nice with the antitrust monitor. Days after Judge Denise Cote ordered Apple and Michael Bromwich to get along, a federal appeals court overrode her decision and ordered Bromwich to step aside while Apple's appeal to remove the monitor is considered.
Kick back and relax with these features:
- Review: Final Draft 9, the world's most popular screenwriting software plays catch up
- An incredible 2001 iPod review accurately predicted the iPod's impact on computing
- So you want to turn your iPhone into an underwater microscope...
- It's developers like Jalada GmbH that will eventually kill the Mac App Store
- Rumor Roundup: Having your cake and smearing it all over your face, too
- The subtle brilliance of Apple's product names
Those who bought the June 2013 model of the MacBook Air say that they have constant WiFi issues, with one thread in Apple's support...
Subscribe to Newsletter
Software Updatesmore updates
- Daily App: MyScript Calculator solves your hand-written math equations
- Findery app lets you discover the world around you using annotated notes and maps
- The Learnist app brings its crowd-sourced collection of information to your iPhone
- My cat Cinnamon reviews Friskies Cat Fishing 2
- Photo Grid Collage Maker is capable and free
- iExit gets new features and is now free