QuickBooks Update Alert: Users Advised to Exercise Caution

Recent Developments: It has been clarified that Intuit has not released the update causing concern among users of QuickBooks 2006 and 2007. For details, refer to discussions in this thread. The suggested action is to disable automatic updates via a terminal command outlined later in this article. Moreover, it is advisable for QuickBooks for Mac users to avoid opening the application until further notice, echoing the sentiments of Tangrams, the initial reporter of the issue.

Contrary to spreading fear, uncertainty, and doubt, it is crucial to alert users of Intuit’s QuickBooks about the risks associated with the latest update, particularly without adequate backups.

This advice comes after a report from Kelly, who highlighted a concerning thread on Apple Support. The recent update seems to erroneously report insufficient storage space, leading to the deletion of desktop-stored documents and files upon user confirmation, with no straightforward recovery option currently available.

As described by a user in the Apple Support Thread:

…I visited the genius bar at Apple on 59th St, NYC. They identified the issue as stemming from Intuit’s QuickBooks auto-updater. This is a significant problem that might necessitate data recovery or an immediate fix from Intuit, who seems unaware of the problem at this moment.

The Genius Bar advised, when the message “YOUR HARD DRIVE DOES NOT HAVE ENOUGH SPACE” appears, DO NOT CLICK OK!!! INSTEAD, FORCE QUIT QUICKBOOKS…

The problem has been corroborated by several users and further discussed on Intuit’s site.

For those affected who do not use Time Machine, recovery options seem limited to software like Data Rescue II or File Salvage 6.1. This incident underscores the risk of storing critical files on the desktop. Instead, storing files in the Home or Documents folders is recommended, and for those who prefer desktop access, creating aliases or using features like Stacks in Leopard or folder shortcuts in Tiger can be safer alternatives.

Update: Tom Mulhall has suggested a useful workaround for QuickBooks users:

Before opening QuickBooks, right-click on the Desktop folder and select ‘LOCK’. You can then launch QuickBooks and ignore any erroneous messages.

Dana

Elizabeth is a dedicated writer for TUAW, bringing a wealth of knowledge and enthusiasm to the Apple news community. With a keen eye for detail, Elizabeth covers everything from the latest iPhone releases to in-depth reviews of the MacBook Pro and Apple Watch. Her insightful articles help readers stay informed about the ever-evolving world of Apple products. When she’s not writing, Elizabeth enjoys exploring new features on her iPad and capturing moments with her iPhone’s camera.