iTunes Account Hacking Issues Persist for Users

In recent months, there has been a noticeable increase in the number of complaints on Apple support forums regarding compromised iTunes accounts and unauthorized transactions. Users have reported that their accounts were accessed without their permission, leading to the unauthorized use of their gift card credits through in-app purchases. Many victims have stated that they do not recall engaging with any phishing attempts, leaving them puzzled about the method of account breach.

As time progresses, the volume of these reports has not waned.

What was initially a small thread discussing a few isolated cases has ballooned to a 70-page long discussion, as highlighted by The Global Mail. The mood within this thread has shifted from confusion to frustration and anger towards Apple for not adequately addressing or resolving the security concerns. There are even claims suggesting that Apple might be ignoring a known security flaw within iTunes intentionally.

Apple has largely avoided directly addressing these incidents, which has only added to the frustration.

When asked for a statement, the company provided a generic response: “Apple takes precautions to safeguard your personal information against loss, theft and misuse, as well as against unauthorized access, disclosure, alteration and destruction. Apple online services such as the Apple Online Store and iTunes Store use Secure Sockets Layer encryption on all web pages where personal information is collected.”

The exact cause of these unauthorized purchases remains unclear. Some affected users have noticed that many of the fraudulent transactions are linked to an app named Kingdom Conquest.


Christopher is a dedicated writer for TUAW, bringing readers the latest updates and insights on all things Apple. With a keen eye for detail, Christopher covers everything from the newest iPhone releases to the latest macOS updates. His articles are a go-to source for Apple enthusiasts looking to stay informed about their favorite products, including the iPad, Apple Watch, and MacBook. Christopher’s commitment to delivering accurate and engaging content makes him a valued member of the TUAW team.