Will Cash App Refund Money if Scammed?

An icon of Cash App on an iPhone device

Cash App, like many other digital payment platforms, provides a convenient way to transfer money. However, with this convenience comes the risk of scams.

If you have fallen victim to a scam on Cash App, you might be wondering: “Will Cash App refund money if scammed?” Here’s what you need to know about getting your money back from a Cash App scam.

An icon of Cash App on an iPhone device

Understanding Cash App’s Refund Policy

Cash App’s refund policy is quite clear: it does not guarantee refunds for scams. They provide options to ask for refunds and challenge transactions. Here’s a detailed look into the steps you can take if you get scammed.

Steps to Take if You’ve Been Scammed on Cash App

Request a Refund from the Recipient

  • Open the Cash App and go to the “Activity” tab.
  • Find the payment and tap on it.
  • Click on the icon with three dots in the upper right corner.
  • Select “Refund” and then “OK.”

Try to Cancel the Payment

  • Go to your “Activity” tab.
  • Look for the payment you want to cancel.
  • If there is a “Cancel” option, select it immediately.

Dispute the Transaction

  • If you cannot cancel the payment, you can dispute the transaction.
  • Go to the “Activity” tab, find the payment, and select “…”
  • Tap “Need Help & Cash App Support” and then “Dispute this Transaction.”

Report the Transaction as a Scam

  • Open Cash App and tap on your profile icon.
  • Select “Support” and then “Report a Payment Issue.”
  • Choose the scam payment and follow the prompts.

Inform Your Bank

  • If your Cash App account is linked to a bank account or credit card, contact your bank’s fraud department.
  • They may be able to stop the transaction or help you recover the funds.

File a Police Report

  • Contact your local law enforcement and file a report. This can sometimes aid in recovering your money.

Report the Scam to the FTC

How to Protect Yourself from Cash App Scams

An image of the Cash App on an iPhone with a Scam Reported message

To avoid falling victim to scams on Cash App, here are some precautions you can take:

  • Verify Payment Requests: Only send money to people you know and trust. Double-check the recipient’s details before sending any payment.
  • Use extra security: Turn on two-factor authentication and create a security PIN for your account.
  • Be Wary of Unsolicited Requests: If someone you don’t know sends you a payment request, it’s best to decline and block them.
  • Avoid “Cash Flipping” Scams: If an offer sounds too good to be true, it probably is. Cash App does not guarantee returns on investments.
  • Track Account Movements: Consistently review your transaction records for any unapproved charges.

Common Cash App Scams to Watch Out For

  • Fake Customer Support: Scammers often pose as Cash App support representatives. Always contact Cash App support directly through the app.
  • Phishing Emails and Texts: Be cautious of emails and texts claiming you have a payment waiting. Verify by logging into your Cash App directly.
  • Fake Giveaways and Promotions: Only participate in official Cash App giveaways and promotions announced through their verified channels.


Cash App does not guarantee refunds for scams. To get your money back, act fast and follow the right steps to improve your chances of success.

Being careful with online payments is crucial. Stay informed about potential scams to protect yourself. Be cautious with online payments and keep informed about potential scams.

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John Devis

John is a passionate tech enthusiast with a deep love for all things Apple. With a keen eye for detail and a knack for uncovering the latest trends and innovations, John brings a fresh perspective to the world of Apple products.