Apple investigating iMac Core Duo video problems

Haha... Yep, I have the 256 VRAM iMac... Waited 10 days for it get here from Shanghai.. opened it up, loaded up FrontRow and "AHH!?" I spent 4 hours on the phone with Applecare the first day I owned it... It is definitely a problem.

To add to it, it doesn't *just* happen in FrontRow... but also within Finder in other apps... for me it happens with iCal as well.

Also, the Apple Hardware Test shows that I only have 128 VRAM rather than 256. So I'm guessing this is all driver related, but until now FrontRow is completely useless unless I change the video to "Thousands" of colors rather than "Millions" which seems to fix all the issues.

Eric

I'm actually the one behind that website. I don't know who originated this story, but Apple has most certainly never contacted me about the issue. Until recently, the site has not listed any contact information for myself. Perhaps someone from the Apple discussion boards passed this site along to someone at Apple, but nobody has came forth and said so (and those of us dealing with the issue have quickly formed a tightly knit group).

However, I am confident Apple knows about the issue and is working to resolve it now, so mission accomplished as far as I'm concerned. I am happy it ended up a relatively minor software glitch and not some catastrophic hardware failure. I'll keep following the issue until Apple issues some sort of official update that resolves the issue for ALL affected.

Yea, but if their first-run of the Intel iMacs is bad, then it's bad press. Apple wants to be sure that they make this transition look as good as possible.

That's not to say that it's right that they haven't worried about other problems, but I can understand why they're quick to try to fix this.

17-inch no video issues... the only hardware issue has to do with sleep... once i received the system the wireless would die after long periods of sleep (overnight). A few days ago I did a clean install... No office.. or korean lang packs... but now the system wakes up 10-15 mins after I put it to sleep... unless I use the remote...

20inch iMac, 256 VRAM, no issues

20" iMac with 256MB VRAM. Haven't had a problem since I got it two weeks ago.

You have got to be kidding me! Apple sprung to action on this issue but they won't even acknowledge a serious audio defect that myself an 997 other people are having with the Hi-Res PowerBooks.

Information on the problem (Including a video of the issue) is available at http://www.powerbookdefect.info/

Just got the iMac, but I have the 128MB card, no such issues there

R