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Reader's unibody MacBook Pro catches fire!

At 1:30am, Ken Brinkman awoke to the smell of burning plastic. His unibody MacBook Pro was on fire. As he details in his Mac-Forums post,
"Smoke was pouring out the seam between the unibody and bottom enclosure. I actually burned my hand pretty badly ripping the adapter out. Oh man. This is reallllly scary because what if I didn't wake up? It could of burned my house down."
Ken e-mailed us this morning, understandably freaking out. Two weeks ago, Mel reported on a San Jose lawsuit alleging that the MagSafe power cables Apple uses for its portable computers are a fire hazard. We've seen Flickr evidence of melted or scorched MagSafe adapters in the past, but Ken's pictures take that to another level.

Ken's primary concern, after his safety, of course, is what Apple will do about the problem. Personally, I think a new computer is a given -- though I would also want some sort of assurance that Apple is testing its MagSafe cables for consistency. No one wants to wake up to find this on their desk.


UPDATE: Ken wrote in to clarify what happened and told us he's getting a replacement. Read more after the jump.

Thanks Ken!

From Ken:
"So the story is that I was doing an initial backup over my network to a time capsule. It needed to copy over 100GB of data and, as the manual states, "you may need to plug your computer in and leave it on overnight to complete the first backup". And that's what I did. I woke up an hour and a half later with it burning. I'm sure it wouldn't be as bad if I caught it early, but I was asleep. There was smoke coming out of the keyboard, around the edges and out the ports on the left side. It wasn't a black smoke really, it seemed like a lighter, grayer smoke. The magsafe, though, was completely engulfed. There were green flames coming off of it. I had a folder underneath the computer too and that burned as well.

Another thing, I believe it's the computer not the magsafe. This laptop has broken two other power supplies, granted not to this extent. Yesterday, I just got the laptop back from the Apple Store again because the logic board and fan assembly needed to be replaced, I think due to the same issue. I was so happy to get it home only to find 6 hours later it was on fire.

I am a perfectionist when it comes to my Apple products. I always utilize safe operating procedures when it comes to the magsafe.

I just got back from the Apple Store today and they're replacing it, no charge. The head genius wasn't there though and I'm told I'll need to talk to him."

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Bad Apple Macbook Pro

At 1:30am, Ken Brinkman awoke to the smell of burning plastic. His unibody MacBook Pro was on fire. As he details in his Mac-Forums...
 

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tom

I got several of the Magsaver plastic snap-on's, after my first adaptor frayed out. I have it on every replacement (actually have 3 now), and it has totally resolved the issue for me.

Would highly recommend it for anybody who's using their Macbook constantly (hey, who isn't ?!)..

May 26 2009 at 2:14 PM Report abuse rate up rate down Reply
Adam

I had this happen last year but it wasn't on the connector, it melted the cord itself. Apple replaced it without any problems.

May 22 2009 at 9:59 AM Report abuse rate up rate down Reply
Russ

I just skimmed through the comments and am surprised that no one blames the fact that the computer was just opened up and serviced in a significant way. That would be my first thought - that this failure is due to that service job. That would also mean that the problem was in the computer not the magsafe connector.

May 21 2009 at 2:30 PM Report abuse rate up rate down Reply
DanRobinson

Since watching CSI several times, I am now an expert investigator.

Look at the frayed cord in the picture with this article as it comes out of the connector. No wonder it caught fire.

My MacBook Pro is 18 months old and is in constant use. I wrap it the same way each time I use it. There is no sign of wear . . . just a permanent bend from being wrapped the same way each time.

If you continue to use a cord after the insulation is frayed and wires are visible and broken, it's your own danged fault if the blasted thing goes up in smoke.

May 21 2009 at 11:46 AM Report abuse rate up rate down Reply
jaquin

I am a bit surprised at TUAW and the readers who are so sure "its a design defect"
I am pleased the user of the machine was unhurt, makes you realize whats really important.
What the comments generally miss is that we need a standard to judge wether the damage is caused by a flaw in design, user error, quality control error or some combination of these. Is this a common occurence??? (Magsafes catching fire). Considering that this design is about three years old, and the numbers that have been sold, I think its quality control error, some statistically small number of adapters leave the factory that should not.
Apples sales are in the tens of millions of these devices, even a failure rate of less than one percent would be thousands of machines. TUAW and its readers need to consider the scale of the issue, discuss what would consitute proof of a design defect, discuss best practices re this adapter, instead we get hype, overhype and baseless jumps from conclusions.

May 20 2009 at 8:38 PM Report abuse rate up rate down Reply
Scott Brown

WOW!!! Not sure but I was a little worried when you stated and quote

"I had a folder underneath the computer
too and that burned as well."

Not sure what type of folder it was but I don't think this is safe practice.

Never-less this is just outstanding and yes I am worried now as I have a Unibody Macbook Pro setup as well. I will be keep one eye open while sleeping now in future.

May 20 2009 at 6:34 PM Report abuse rate up rate down Reply
Kris Browne

Look at where the burn is. This is classic symptom of internal shorting near a stress point, from overflexing at the head.

May 20 2009 at 4:41 PM Report abuse rate up rate down Reply
John Hamilton Farr

Well, I've had an original MacBook now for three years. I flog the hell out of it, including connecting and disconnecting the power cord multiple times in a day. No cracks, no problems. And there have been several times when the MagSafe thingie has saved my machine from crashing onto the floor, so I love the darned thing.

It seems to me that the magnet picking up metallic debris might be the main cause of these failures, second perhaps to people tugging on the cord, although I can hardly imagine what that debris might consist of. Who lives with metal filings??

May 20 2009 at 4:09 PM Report abuse rate up rate down Reply
albi

this make me lol about how apple store have many magsafe in inventory *just incase*

May 20 2009 at 3:36 PM Report abuse rate up rate down Reply
scarse3

The MagSafe is safe. It's the people who wire them up to things they shouldn't be wired to, and end up fucking up their computers, then they wonder why. It's the people, not Apple.

Apple, tell these people to F off. Your products are fine. They're perfect.

May 20 2009 at 2:29 PM Report abuse rate up rate down Reply
1 reply to scarse3's comment
Kyle

yeah i know, people do stupid shit.
like plugging one end into the wall socket, and the other into their laptop.
i mean, you can't get much more retarded than that.

June 02 2009 at 2:35 AM Report abuse rate up rate down Reply
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