This just in: MacBooks are more reliable than netbooks

The report itself is fascinating to read and the graphs are simple to understand. Also, it is nice to see an independent study confirm what I've known for years: HP makes low quality laptops. A note of personal interest, had I purchased a Vaio all those years ago rather than a Presario, I might never have switched to Mac.
[via Engadget]
Share
Categories
Excel nerds rejoice! What you see above is the result of a laptop reliability study conducted by third-party warranty shop Squaretrade....
Add a Comment
This TUAW article is complete garbage. I love Apple too, but this is getting ridiculous. This is worthy of being a FOX News headline.
I'm actually starting to wonder if TUAW writers each own quite a bit of stock in Apple.
This article is 100% mindless... Let me think? What is better... Over $1000 Macbook or a under $350 notebook? Wait... maybe with the new win7 lite could be better. No good news for mac users. I think the apple computers as cool systems are now due. And they will have to lower the price to comp. with the new pc laptops outthere.
November 18 2009 at 6:50 PM Report abuse Permalink rate up rate down ReplyWhat a load of hooey.
The data comes from an extended warranty company, so that calls it into question in the first place. Secondly it skews the data who knows how...
And what's with the lazy re-linking? Why not credit the original source, not just the one you read it on? Engadget were just re-reporting it from Electronista
well the cheapest mac costs as much as three netbooks
and no notebook is ever cool after two years "especially with how fast apple moves "
soo during those two years i woould buy three netbook that wont break my back or wallet at the same price of the 1 mac cheapest laptop
Seriously, this is possibly the biggest POS I have yet read on TUAW - and there has been a lot of it recently.
As far as I am concerned, the headline should be along the lines of 'Apple does badly in reliability tests'.
The authors for this blog need to stop fawning over Apple and confront some realities, and realise that constant sycophancy gets you nothing - constructive criticism does.
Perhaps rather than patting Apple on the back for having 'Macbooks more reliable than netbooks' (which is NOT a conclusion of the report as others have stated) a headline saying that Apple obviously has work to do on reliability would get all of us better computers, and ultimately improve the company you seem to feel the need to fawn over.
Additionally, to dismiss these findings as 'no one who buys a new Mac wouldn't get that offering over Applecare' is making excuses. And talking crap.
My god people, hold Apple to account for all the money we all give them, don't make excuses for them.
I like Apple products, but I don't feel the need to stick up for the company, and certainly dont seek to cover up their shortfalls - and there are some eg the terrible quality of white iPhone back covers, now on my fifth....
Criticising it will improve things. Fawning will make you a doormat.
This might well be the article that pushes me over the edge and makes me never read this rapidly declining blog again. Although I must confess the rabid fanboyism and fawning is amusing as hell to read.
+1 Smokey.
Engadget's post doesn't even mention Apple.
Please guys, at least repsond to our concerns.
Is TUAW just going to ignore the fact they've posted something which is utterly inaccurate? Do the proper thing and pull it.
From the PDF:
"While netbooks appear to malfunction slightly more than laptops, the lack of data on netbooks over a year old means that the results are far from conclusive." Hmm, so the 25% netbook fail rate they posted is projected. A guess.
Also, notice that the chances of a netbook failing over *3 years* is 5% more than entry level laptops and only 7% more than 'high end' machines. That Apple tax got you 7% less break downs. The 40% figure you gave out is for 12 months - which you do not mention.
Or how about the fact that the 'cheap' computer companies such as Asus, Toshiba and Sony BEAT Apple, who sells their laptops for considerably more. Apple is fourth, when they have some of the most expensive computers on the market.
Yes HP etc make cheap computers, but you've managed to take a study that says cheap computers fail more than expensive ones and made it Apple-is-the-second-coming story. Of course CHEAP computers are going to fail more than expensive ones! THAT'S WHY THEY'RE CHEAP.
Seriously, if you have any shred of integrity, pull this now.
MacBooks are more reliable than netbooks? I hope TUAW doesn't think that's a fair fight.
Stupid report anyway. Aron Trimble should work in politics, and then be fired.
I so beg to differ on this. My last Macbook Pro went wrong 5 times before they swapped it for the new model which then arrived with one of the faulty hard discs..
November 18 2009 at 4:41 AM Report abuse Permalink rate up rate down ReplyThe fact that your Macbook was a lemon says exactly nothing about the overall reliability of Mac laptops compared to other brands.
November 18 2009 at 1:15 PM Report abuse Permalink rate up rate down ReplySony's Vaio line is so well known for reliability issues that the overall results must be questioned on that basis alone. We are also asked to believe that Asus is the most reliable of all. Baloney.
November 18 2009 at 2:30 AM Report abuse Permalink rate up rate down ReplyThe Asus in the chart is for their laptops, not their netbooks.
And, no new Apple laptop buyer would get a Squaretrade warranty over Applecare. It's nonsense.
Hot Apps on TUAW
Deals of the Day
more deals- Refurb Apple MacBook Air Laptops: 12" 64GB SSD for $699 + free shipping
- JVC Motion Sensing Clock Radio with Dual iPod Docks for $55 + free shipping
- Apple iPhone Headset with Mic for $4 + $2 s&h
- miFrame Picture Frame Dock for iPad for $64 + $8 s&h
- Refurb Apple iPod nano 8GB MP3 Player for $99 + free shipping, 16GB for $119
- Hannspree Apple-Shaped 28" 1080p LCD HDTV for $270 + free shipping
Software Updates
more updates- EFI Firmware Update brings Lion Internet Recovery to 2010-model Macs
- OS X Lion 10.7.3 released with Safari 5.1.3, Wi-Fi bug fix
- Aperture updated to 3.2.2, addresses Photo Stream issue
- Apple updates Keynote to address Lion issues
- Google Search app gets new look on iPad
- Apple releases Apple TV Software Update 4.4.3



40 Comments