Tag: Apple CSR

Getting a human representative at 1-800-MY-APPLE

by Erica Sadun (Apr 14th, 2010)

Have you called the Apple 800 number lately? At the other end of the line, an insanely chipper robot will try to "help you" connect to the most appropriate department. Mr. Roboto is fiendishly positive, with an upbeat approach to getting you the help you need. The problem is that this robot isn't ...

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