Apple expert Articles on TUAW - The Unofficial Apple Weblog

Apple Expert connections not very fast or personalized

by Aron Trimble (Dec 29th, 2008)

Now that you've read up on what to do with that shiny new iMac, MacBook, or MacBook Pro and spent some good time with the instruction manual in one hand and mouse in the other you've probably come to realize that these things aren't exactly perfect. Using a Mac is about as close to heavenly bliss ...

Apple Store has a new "chat now" feature

by David Chartier (Nov 21st, 2006)

That experiment with chat and the education store must have gone well, as the public Apple Store has recently become a little chattier with the seemingly quiet introduction of a new "chat now" feature to its product pages. Interestingly, it appears (at least for me) only on Mac product pages, and ...