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Motorola's Zander: ROKR missed the mark

rokrIn this article at Bloomberg, Motorola Chief Executive Officer Ed Zander admits that the ROKR iTunes phone has "...[gotten] off to a little bit of a rough start." While Motorola sold 250,000 ROKR phones last quarter, they are being returned by customers at a rate of nearly six times the typical statistics for a new phone. Zander blames, in part, the phone's marketing:

"
People were looking for an iPod and that's not what it is. We may have missed the marketing message there." Shoppers were quick to notice that, at a price point of $249.99US, it holds 100 songs vs. the iPod nano's 1,000 song capacity for the same price.

So what does all this mean? Steve did seem rather half-hearted when he introduced the ROKR in September, yet he recently said that "There are more phones yet to roll out." Personally, I don't see the point of carrying an iPod and a phone that acts like an iPod. We'll see where this goes.
 

In this article at Bloomberg, Motorola Chief Executive Officer Ed Zander admits that the ROKR iTunes phone has "...[gotten] off to a...
 

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JMatt

It's a shitty phone, pure and simple. It dosen't work the way it's supposed to, it comes in grey, grey, and grey, and it lacks what makes the iPod a success: the click wheel. There is no demand for this phone for a reason, people don't want a phone that plays music, they want an iPod that can make calls.

October 24 2005 at 6:20 PM Report abuse rate up rate down Reply
Dave Caolo

Wry: Great point, I never thought of it like that (probably because my oldest is only 2). I can easily see it filling this role.

October 24 2005 at 5:27 PM Report abuse rate up rate down Reply
Wry Cooter

The market for the ROKR (no it probably isn't you) is as follows. If you have a tween or teen whining for a cell phone and or an iPod; and you want them to have a Cheap Cell Phone, and curb their iPod lust, because you know, they would just lose a decent phone or a real iPod, THIS is the answer. And that is the market. Absent minded pubescent children of budget restricted parents. You don't buy them a tool if they aren't ready for a tool... you buy them a toy, that maybe you can both use without much loss incurred due to damage misplacement or theft.

October 24 2005 at 5:20 PM Report abuse rate up rate down Reply
Joshua Ochs

Dave: So that would make you an expert voice on cell phone convergence, given that you don't have one? The reason convergence focuses on the cell phone (for better or much worse), is it's always with you. I don't always carry my iPod or my digital camera - only so many pockets - but I always have my phone. There are two very simple reasons this phone failed: 1) Ancient design, especially compared to the RAZR. The RAZR Motorola's hot style product, and where they should have put iTunes first. This is simply inexcusable - the ROKR is butt ugly. 2) Needless artificial limits on music content. Why is it limited to 100 songs, if I use a 2GB card? Why can't my songs be ringtones? This is simply companies trying to protect profits in other markets. Reason 1 will likely be fixed with the RAZRv3, but 2 is the larger one that shows no signs of going away.

October 24 2005 at 3:56 PM Report abuse rate up rate down Reply
Dave Caolo

Kevin: You'd think I'd be willing to drink the Kool Aid with an Apple-branded phone (I've done it before with other products, after all). But as a person who doesn't own a cell phone at all, I can't see buying one, no matter who made it. I have an iPod and a prepaid calling card. I'm good.

October 24 2005 at 3:23 PM Report abuse rate up rate down Reply
Kevin

"Personally, I don't see the point of carrying an iPod and a phone that acts like an iPod." ...except when the apple iphone comes out, right?

October 24 2005 at 2:51 PM Report abuse rate up rate down Reply
phi

let's see, the reason why its flopping is because motorola thought they could half-ass it by hoping Apple's programming genius could overshadow the fact that they stuffed the code into an old design phone that was archaic by the time it was released the first time around.

October 24 2005 at 2:47 PM Report abuse rate up rate down Reply
LarriveeJP

They got this one backwards. Come up with an iPod with a phone in it rather than a phone with a Shuffle in it then they might have something. Until then, this idea is going nowhere fast.

October 24 2005 at 2:38 PM Report abuse rate up rate down Reply
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