Download the new Switched app for your iPhone

Skip to Content

Engadget for the iPhone: download the app now
AOL Tech

Filed under: Hardware, Software, Troubleshooting, Apple

Apple drops plans for India support center

Apple has dropped its plans for bolstering off-shore support in India and other countries. MacNN is reporting that the company hasn't been very forthcoming with a reason, but they have laid off all 30 of the employees hired under the subsidiary which would run these Indian support operations, Apple Services India Pvt Ltd (fortunately, the employees received two month's severance pay).

This is good news, as I've never heard wonderful things about a company's customer support ratings when they make a move like this. Dell's tanked when they tried it, and last I heard they shut the facility down and moved most of their support operations back to the US. Kudos to Apple for taking a hint from others' mistakes.
jobs & resumes
Mac Support Technician

Kerdan - Cambridge, MA (2 weeks ago)

See More Relevant Jobs ›

Reader Comments (Page 1 of 3)

Tip of the Day

Want to drag a file to another folder and copy it instead of moving it? Press the Option key when you drag that file and it'll be duplicated rather than moved entirely.

Follow us on Twitter!

TUAW [Cafepress] 

Featured Galleries

DNC Macs
Macworld 2008 Keynote
Macworld 2008 Build-up
Google Earth for iPhone
Podcaster
Storyist 2.0
AT&T Navigator Road Test
Bento for iPhone 1.0
Scrabble for iPhone
Tom Bihn Checkpoint Flyer Briefcase
Apple Vanity Plates
Apple booth Macworld 07
WorldVoice Radio
Quickoffice for iPhone 1.1.1
Daylite 3.9 Review
DiscPainter
Mariner Calc for iPhone
2009CupertinoBus
Crash Bandicoot Nitro Kart 3D
MLB.com At Bat 2009
Macworld Expo 2007 show floor

 

Our Writers

Victor Agreda, Jr.

Programming Manager, AOL Tech

RSS Feed

View more Writers

More Apple Analysis

AOL Radio TUAW on Stitcher