iTunes 7 music purchases don't play on iTunes phones?

A reader linked us to an Apple Discussion thread where a number of users have listed problems with playing purchases from the iTS through iTunes 7 on their Motorola SLVR and ROKR iTunes phones. It seems these users can play regular music they ripped from CDs, as well as purchases made through iTunes 6 - just not songs bought through the new iTunes 7. The thread hasn't reached biblical lengths just yet, but there are enough comments on the thread that I felt it warranted a post at TUAW.

One commenter posted a link to this Apple Support doc which offers instructions for when this same problems happens to an iPod, and some of the procedures can easily be adopted for an iTunes phone (such as restoring/erasing the phone and deauthorizing, then reauthorizing iTunes). However, some users have already commented that the doc's solutions aren't fixing the issue either.

Are any readers experiencing the same hiccup? If you have any thoughts on what's going on, please share your thoughts in the comments and, if you're up to the task, drop the frustrated peeps over in Apple's Discussion thread a line too. I'm sure they'll appreciate it.

Thanks Anthony

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Source: http://discussions.apple.com/thread.jspa?messageID=3154782#3…

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Audio Hardware Software Troubleshooting

A reader linked us to an Apple Discussion thread where a number of users have listed problems with playing purchases from the iTS through...

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Karen

Thank you so much Ken C.!!! I only had three songs that I could not get to go on my phone, all my other purchases worked just fine. So, I just burned them like you said and then imported them, and I am listening to them on my phone right now!!!! I've been frustrated with this for over a month...who knew it could be so easy!!! Thanks again.

December 12 2006 at 11:43 AM Report abuse Permalink rate up rate down Reply

Ken Carpenter

There is a work around for this but it is a pain. Just burn your iTunes purchased songs to a disc and then import them as mp3 files. Then replace the AAC versions on the phone with the mp3 versions. Just did this and it works fine.

September 29 2006 at 12:43 PM Report abuse Permalink rate up rate down Reply

Kickice

I hate (rotten) Apple to start with but I figured what the hell I'll get a SLVR and give this whole bying music online thing a shot. I learned my lesson. I am never going to give them another dime. Two weeks is the max I am willing to wait for a software fix and that time is up.

September 28 2006 at 11:00 PM Report abuse Permalink rate up rate down Reply

Anthony

It looks like Apple has very quietly updated iTunes to 7.0.1

September 27 2006 at 2:25 PM Report abuse Permalink rate up rate down Reply

Brendon

My SLVR suffers from this issue. All the album art loaded fine but song purchased from the new iTunes7 just get skipped over. This is pisses me off because it seems that the only ones that suffer in this DRM war are those that accually follow the rules. Frostwire, Limewire, and other P2P networks are just a few clicks away. To the Record Companies that pushed this DRM war KMA!!!!

September 25 2006 at 2:46 AM Report abuse Permalink rate up rate down Reply

George

Just wanted to say I'm having the same problem with my ROKR E1 phone. I hope we get a resolution quickly... I love using my phone for music, especially when I'm traveling!

September 22 2006 at 4:10 PM Report abuse Permalink rate up rate down Reply

Jolita

Yep, same here. My slvr just skips through the newly-bought songs. I'm just glad it's not my phone's problem after all.

September 20 2006 at 11:17 AM Report abuse Permalink rate up rate down Reply

tehpyro

"hiccup" ... me... :(

September 20 2006 at 9:31 AM Report abuse Permalink rate up rate down Reply

Pirate Yarrr!

I find it ironic that the do-gooders buying their music off itunes get burnt, whist the pirates, and the not-so-pirates with their legally ripped (in most countries) mp3s from purchased audio CDs can smile.

DRM: just like a deranged dog with rabies, it bites the hand that feeds.

September 20 2006 at 8:51 AM Report abuse Permalink rate up rate down Reply

Ale Vanlager

I just noticed this today, glad I'm not the only one! I tried reloading all the music again to no avail, the new songs won't play. I hope they come up with a solution pronto.

September 19 2006 at 8:49 PM Report abuse Permalink rate up rate down Reply