On doubting the iPhone and making the wrong comparisons
John Gruber already pointed out some flaws of The Register's Lance Davis who doubts the iPhone, but I have an even bigger problem with the line of thinking Davis used in his analysis. He writes: Remember, the mobile industry is one where some of the biggest companies in the world have tried and failed: Siemens, Philips, Fujitsu. None of them have creditable [sic] market shares. Even IBM put a toe in the water in the late nineties and then stayed away.Obviously, no one can truly say one thing or another about the iPhone until we all get our hands on one and the market decides whether the device sinks or swims. Until then, everyone is free to say what they want as long as we all take it with a grain of salt. The qualm I have with Davis' analogy is that the manufacturers he cites - Siemens, Philips and Fujitsu - are using Microsoft's Windows Mobile platform on their smartphones. Setting aside the debate about Microsoft's ability to write software for a moment, the more significant factor here is that these manufacturers are using someone else's software on their products, which means they're susceptible to all the circumstances that come with pairing one's hardware with software they have an inarguable lack of knowledge and experience with.
This problem and the limitations it causes have been exhibited often enough in the recent history of PDAs and smartphones that Davis should really know better. It could be argued that Palm's original PDAs never really took off for any number of unrelated reasons, but look at who smartphones are designed for and how they have generally fared: Windows Mobile has never really caught on with any respectable portion of consumers largely because it's designed for business, and the phones suffer from not being able to reach that true nirvana highly specialized devices require: the melding of software and hardware that is designed all under one figurative roof. Palm, however, knocked one out of the business park with the original Treo series because they used the right approach with perfect timing: they designed a PDA and communication device in house, using their own OS and hardware. Same with the recent and rabid success of the BlackBerry: they're highly specialized devices whose software and hardware are designed by one company on a mission to solve many of today's glaring problems with true communication devices. Are you sensing a pattern yet? These devices are designed for businesses, by businesses, while the iPhone is aimed in an almost entirely different direction: it's build by a company whose bread and butter has obviously become products for the mass consumer.
Again, I think pundits big and small can only say so much one way or the other about the iPhone until we can all sign that two year contract on the dotted line and see how the phone fares in the market. That said, I still believe a call for perspective and an understanding of Apple's approach is warranted, because what Apple is attempting with the iPhone has never been done before. Plenty of mobile phone companies like Motorola, Nokia and SonyEricsson have cobbled together various, convoluted versions of their phone OS both to slap on their own devices and, in some cases, sell to other manufacturers. But a true software and OS developer the size of Apple - a company known for their attention to the software experience - has never approached the mobile phone industry with a phone OS and device combo that were forged from the same fire. The iPhone could easily sink or swim depending on any number of factors, but you really can't make an assessment by comparing Apple's approach to the market because no one has approached the market this way before.
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John Gruber already pointed out some flaws of The Register's Lance Davis who doubts the iPhone, but I have an even bigger problem with the...
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I think the iPhone will be successful. It may take 2 or 3 iterations, but it will be successful. Why? Because NOBODY loves their phone. NOBODY. Everyone tolerates their phone. They may be happy with the features. But as for hardware+interface, they all pretty much suck. This is the area in which Apple excels and they will produce a better user experience. *
* Caveat: If the virtual keyboard doesn't suck
The biggest potential problem I see with the iPhone is the fact of 5 years exculsivity with at&t. at&t has about 28% of the cell phone market in the US, give or take. There are reasons why this is the case. Some people don't get good service, or had bad customer experience. If you credit is less than stellar I have seen deposits of $750 compared to the same customer with $150 from Sprint or $100 from T-Mobile. Also I live outside Washington DC and most of the government employees including Dept. of Defense, Dept. of Justice, US Military use Verizon. So many people choose Verizon for their family phones to save money (free in network calling). Also GSM is not as popular here in DC since the subway system is only CDMA so many people get Sprint or Verizon so they can talk while on the subway. These potential customers may not choose to switch because as cool as the iPhone is it isn't cost effective or convenient. What good is an iPhone if you can't use it to get your work done on the way to work? What if your work phone is Verizon will you spend an extra 30 bucks a month to get a higher rate plan with at&t so your family can call your work phone so your kid or wife can have an iPhone? That is $360 a year more assuming you don't have an early termination fee.
It all comes down to whether out of necessity, convience or cost some people will not switch because of at&t. Yes somepeople will pay thousands of dollars and stand outside on their roofs to use an iPhone but those aren't the people that will make or break this product. While I completely understand a exclusivity agreement, I think 5 years will keep some people from getting one and if give the rest of the industry time to catch up. Even if the iPhone is head and shoulder above everything else. All it takes is one product or innovation to change all that and 5 years is a long time to wait for that not to happen.
Just to stay on the original topic of people who know their software inside and out being able to meld it with their hardware...
Palm did buy Handspring in order to produce the Treo; however, who was Handspring?
Handspring was founded by the founders of Palm who left after they became disillusioned after they were purchased by US Robotics in 1995 which was subsequently consumed by 3Com in 1997. Suffice it to say that neither USR nor 3Com had any idea what to do with Palm. Which is why Handspring was started by the Palm founders in 1998. And which is why 3Com eventually spun Palm back out as an independent company in 2000. Handspring and Palm then remerged in 2003.
Anyway...point being...Handspring and Palm were relentlessly focused on delivering an integrated device (although they sadly lost focus for awhile and went wondering in the wilderness with all those corporate merger shenanigans).
reinharden
For a totally different take on this subject read http://speculational.blogspot.com/2007/06/on-doubting-iphone-and-making-wrong.html
June 04 2007 at 8:34 PM Report abuse Permalink rate up rate down Reply"As a long time ATT customer who recently switched to Cingular and also a Verizon user as well I can say that the weakest link will be Cingulars wireless network"
Around here Cingular's the one to beat. Verizon's tagline should read: "It's the NOTwork"...
Palm and Windows Mobile compete for the business smartphone market while Dangerâs Sidekick and the iPhone will compete for the personal smartphone market. Two different demographics with different needs. Though, I think the Sidekick appeals more to the tween, teen and early 20s demographics, while the iPhone will appeal more to the 20- and 30-year olds.
June 04 2007 at 7:40 PM Report abuse Permalink rate up rate down ReplyTo be honest I think one of the most important developments has been overlooked by most people, and that's something Steve Jobs said right back in his iPhone speech:
"200 million people around the world already know how to synchronise their iTunes with their iPod, so they already know how to sync their iPhone"
Well something along those lines...
I'm sure I'm not the only person who has been the victim of the truly terrible mobile phone sync software that the companies have given us to backup and sync our phones. Even now the brand new Nokia software often has problems recognizing some of the new phones reliably, and the 2 year old Motorola software for my A1000 has now reached the point where just plugging in the cable and synching causes my phone to go into a reboot death spiral!
If Apple are going to have all the phone sync functions within iTunes, as with the iPod, I think this is going to be huge... Apple are great at taking a technology that has never really worked well before, and making it Apple Simple and just work... So there is a very good chance they will sort this area out once and for all, and suddenly people will realise there is another way of writing mobile phone sync software.
-funkyberry-
john; Dual battery is something that was a rumor promoted by the drunken Digg guy, there has been no confirmation that the iPhone has a dual-battery system.
June 04 2007 at 7:24 PM Report abuse Permalink rate up rate down ReplyNeil Christie; I don't think your complaints are a problem. That screen is an aspect ratio found on some PDAs, though I don't know why it is that way. I don't think that the screen is anything special, it may be the same screen that's on the Palm T|X, it is exactly the same resolution as my Tapwave as well.
I've seen 1GB & 2GB devices with video playback, 4GB and 8GB is certainly a lot better.
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