iPhone sales training materials leaked
If you want to know how the AT&T sales folk will respond when you object to the iPhone's lack of GPS or 8GB storage cap, well, wonder no longer. MacRumors has posted scans of the entire iPhone Sales Training workbook that AT&T is using to bring the cell salesforce up to speed. Plenty of interesting tidbits, including some answers on a few items:- No IM on the iPhone at launch, SMS only for text messaging
- Simultaneous voice use and email/Web connections requires WiFi
- Bookmarks in iPhone Safari will sync back to your computer
- Weather & Stocks are the only Widgets mentioned in the training materials
[via digg]
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If you want to know how the AT&T sales folk will respond when you object to the iPhone's lack of GPS or 8GB storage cap, well, wonder...
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the ichat phone app will be updated to the iphone when 10.5 is released
June 16 2007 at 11:05 AM Report abuse Permalink rate up rate down Reply@ Kai: You're officially busted for copying/pasting this same message all over the iPhone web...
http://forums.macrumors.com/showthread.php?t=312037&page=14
Post #345
They couln't even get NFC on this phone.
NFC is the reason Microsoft made the Surface, NFC is the next big thing Nokia and Samsung are doing battle over in their global handset trials with VISA and Mastercard. NFC is what forced KYOCERA and BENQ to go to SIRIT to close the launch gap on NOKIA.
Their mobile competition will laugh Apple back to the iPOD.
$500 dollars for what?
Ok. Look.
People...please *cut it out* with the "but apple may add some great fantastical thing to the iPhone with their *maaagical paaaawers* talk...it makes you seem desperate...or gullible...or just damned crazy.
ANYONE planning on buying an iPhone on the hopes that they will make any *significant* changes down the line is, I'm sorry, deluded.
There. I said it.
I plan to get an iPhone...*based on the features and use I already know about* and if that's all I get, OkiFine...I'll buy another one whn they make a better one, and sell the old one on eBay, or give to a friend or something.
Its...a...phone...people. Its not a microminimagictablet, its not a fantasy Star Trek LCARS-based PADD, its not the cure for friggin' cancer and the end of war.
Its a phone...a vanity phone to the umpteenth degree, but a phone nonetheless.
I mean guys, you know non Mac/Apple people read this stuff, right? I mean, have you ever considered, outside of some of the Insane Clown "Feature Wishlists" I've seen, that this level of fawning is unhealthy?
I'm serious. It's just getting too friggin' weird.
Lets start here:
The iPhone is NOT A SMARTPHONE...its a *multimedia/music phone* and I'll be damned if I know why in hell Apple even "went there".
Oh wait. Because "music phones" don't cost 500 bones, and smartphones do, heheheh. Musicphones, you get for $99 or less with a 2 year commitment ;)
Next Up:
The iPhone does NOT RUN MacOS X. It doesn't run MacOS X. Its not running MacOS X.
Furthermore, no one from Apple has ever *said* its running "MacOS X"...it was stated, and I personally keyed onto this *instantly* as it was so "weird" hearing it, that it runs "OS X".
Think I'm picking nits? Unca Steve made a interesting point of mentioning how stripped it was at D5.
Now...I think I mostly understand (outside of the Agitprop, which I am immune to) what Apple was trying to intimate here (you know, that unlike WinCE, er, WinMobile-based phones, it runs a "full os") but its a semantic argument, at best; if it doesn't have the "full stack" (See: http://developer.apple.com/macosx/architecture/index.html) and the full APIs, then it *is* essentially MacOSX CE...hence the "OS X" nomenclature ;)
So for the love of pete can we temper and scale back the expectations a bit? I'm sooo not looking forward to how "lied to" and "betrayed" the loonie arm of the Mac User camp is gonna flooding every website with...based on a bunch of stuff bored people cooked up in their heads.
The iPhone is going to be problematic, and for more than a couple of people, if the wizards@apple can't come up with some REAL NICE SPIN about why NOT having MMS/Picture messaging is somehow...a...benefit...on a phone...with a camera...
...and why NOT having a *chat client* on a phone...with a revolutionary (and it truly is; I read the patent...it is very much more advanced that i think the punditry realizes; its kinda like "software ESP" in the way it was designed to work...good, good stuff) touchscreen with an onscreen keyboard...as well as a lot of other ticky-tack stuff that seems to not be there...
Then they will be handed their asses in the press...simply because expectations are at "Ludicrous Speed".
Yes, a "rich email client" is hella nice, but it won't really help me that much if I want to send a picture of some crazy thing I've seen *right now* to someone else with a phone that's not sitting at a computer without jumping thru some hoops (if the hoops are even there to jump thru...we'll see how "baby" or not these iPhone apps are soon enough...); its a "3 steps forward, two steps back" scenario.
And people "hoping" and "guessing" that Safari will somehow come to the rescue...cross your fingers. I know I run the latest webkit nightlies...its up in the air with the "AJAX/Web 2.0"-ness of it all. Much better than the release builds, but Safari is known to be deficient in this regard so many of the more wiz-bangy stuff just blocks it as soon as the browser says its Safari/WebKit based.
Lets all just try to be realistic and curb some enthusiasm...'kay? You're really starting to get...scary :)
MMS and IM are fanaticaly used by teenagers and I think they should have been included in the whole deal (they're software features, not hardware).
Another thing I read is that Apple is afraid of the Motorola Razr syndrome, that is, making a phone whose price drops too fast and in the end it doesn't make the money Motorola invested in it... Clearly, iPhone isn't the phone to flood the markets with (their competitors' countless imitations will gladly do that) but a phone that will make Apple a player in the scene. If it sells enough units so they're not forced into a v.2 too soon, that is.
oh and that claim about a representative going to a school... lol lol LOL
2 points:
1. MMS is picture and video mail. You have email for that. Email with a picture or video attachment is superior in every way but it can't be sent to crappy other handsets. However, people would rather view this on their computer later anyways so you can still send people things. Non issue if you ask me.
2. the lack of IM is no biggie either as text messaging or email does the same thing basically. IM is a broad class of communications with lots of compatibility problems when different clients, AIM, gChat, etc. However, email and txt messaging are standard.
Thus in conclusion I think these features were omitted on purpose and that its a good thing. they are minimally used and tough to implement well, when there is arguably better parallel functionality available as well.
@17...that post is the most logic I've read today..
I want everyone complaining to come back Monday when we will actually hear somethings besides a few scanned pages of an employee handbook...
Even if I can't IM someone with my iPhone, so what?
Everyone is complaining about a feature the iPhone doesn't have but they are forgetting all the work put into the OS and it's fuctionability.
Know why the iPhone will become the ultimate "smart phone"? Becasue every other phone runs Windows Mobile and IMHO...it blows..
With respect to vibrate, MMS and so on, one should never assume that because the existing market has established a de-facto standard, that Apple will do it too. It would be trivial for Apple to enable the built-in voice recorder for iPods (and cost nothing, the hardware is built-in, enabled when you buy an add-on), and adding FM to iPods is a trivial and cheap feature, Apple doesn't include them even if everyone else does.
PsychBob; I'm not convinced that the lack of tactile feedback will mean doom for the iPhone. I've seen phones that are just a screen and the user didn't seem to have any problems operating it.
The blog's reference to blind people is a huge red herring. For one, it's not as if blind people are a major market force, and it's not as if there aren't already several dozen phones out there that work fine. Take the iPod, despite it's leading share, there are still plenty of competitors around if the iPod doesn't work for you, and the same would still be true of Apple, and Nokia isn't going to die this year.
I don't understand how a blind person can take advantage of any existing mainstream smart phone design without a specialized add-on.
It's way too early to announce the doom of the product even with a solid argument.
Hey Jonathan, thanks for a name.. or your school, or if the guy was from att or apple..
as far as MMS, i was very suprised actually as well.. seems like a standard feature. Im sure this will get added in at a later date (if not monday). Which i think is something everyone might be forgetting about. If this puppy is running OSX, is it not true that you should be able to purchase new OS version in the future? im pretty sure this is apple's mobile platform, and it will be able to recieve updates, including major ones in a few years (new interface etc). The iPhone is the standard for the new smartphone is it not?
Another thing that should be noted about this "training book" is that it was more than likely put together quite a bit earlier this year. Even the photo of the iPhone is the "original" (ie, safari is still called "web"). There are NUMEROUS pages missing. WTFs up with that? We STILL havent seen calendar, camera, notes and settings. not to mention a few other widgets im sure will be available. I also dont think its too far off to say that the icons will be able to be re-arranged as you want. Im sure there is still a ton we dont know and that couldve been added. not to mention AGAIN, that there is a nifty thing called "updates". Just remember.. UPDATES, UPDATES, UPDATES!
I have some important information for all that want the iphone. A guy went to my school to advertize the iphone. The iphone by the the way looks very but very impressive. The screen looks like its made of glass not like any other phone. The features are great too. One thing he did mention was that he himself found 23 glitches as he was using it. He did advised us to buy one 6 months after but he also said they were going to be a limited number. I really dont mind the glitches as long as they update it soon and fix it. I still hope to be one of the first orders online.. But i just needed to give this info out so all of you would know.
June 09 2007 at 6:59 PM Report abuse Permalink rate up rate down ReplyHot Apps on TUAW
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