Does your iPhone have dead or stuck pixels?
Dr. Macenstein suggests that now is the time to act. He writes (and he is a he, right--it's not a Frau Doctor Macenstein?) that Apple Store Genius say there's currently no official stuck pixel policy for iPhones (while there are official policies in place for monitors and laptops). If your iPhone suffers from a bad pixel or two, you'll want to bring yours in and get a replacement asap, i.e. before an official policy rears its ugly head. The article tells you how to check your iPhone for pixel problems by adjusting your iPhone display brightness.
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Dr. Macenstein suggests that now is the time to act. He writes (and he is a he, right--it's not a Frau Doctor Macenstein?) that Apple Store...
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My 8 gig, purchased a week after the price cut, was CHOCK FULL of stuck green pixels.
Out of the box, i noticed 3 of them while booting up, which turned out to be clusters of 2 and 3 pixels. Upon closer inspection in a dimly lit room, on both the home screen and a fully black screen test video, I could see TONS of single pixels stuck on green. IT WAS LIKE A STARRY SKY!
The genius I talked to wouldn't replace it, because at the magnificently lit apple store, she could only see the two most prominent ones, which apparently is "within spec". She refused to go look at it in the dark, or even shade it with her hands. Apple care on the phone, however, was more obliging, and my iphone is on its way to repair.
Oh, and my glass didn't quite lay flat relative to the height of the chrome rim, either.
What a bunch of crap, they just know they have customers by the b***s thanks to their design prowess, and they're either simply being negligent jerks or spreading their manufacturing too thin. Nobody should have quality control this poor, and especially not someone like apple.
i know this isnt relavent with your comments, but i live in a small town and we have to get our phones off the internet, so there are no easy answers for my questions, but here i go:
1st. do you really get wireless internet like from mcdonalds with out having some special plan ( i have a at&t contract allready and want to buy the iphone) like a labtop that you can go park out infront of some ones house with wireless internet and surf the web?
2nd. would you suggest buying 1 from ebay, or even buying one at all?
3rd. how do you think the generic copycat iphone for a $100 compares to the real deal?
4th. can i just order a iphone off line, get it put my s.i.m. card in and iparty away?
thanks for your help, chas
I found some stuck pixel on my iPhone, I took it back to the Apple Store and they found the problem. The Apple Store Genius took my iPhone and send it back to Apple. Does this means that Apple would fix the iPhone instead of fixing it. If any has had these happen to them I would like to know the outcome. The Genius at the Apple Store was very nice and professional. I had Apple computers since 1987 and Apple has always been great to me.
(September 2, 2007)
give it a shot with this:
http://www.ebaspace.com/2007/08/05/fixing-iphone-stuck-pixels/
Ugh...just returned my first iphone because of the common battery issues hoping to get one that's perfect. Now I have a phone (my second) that not only doesn't charge, but also has a dead pixel right next to the time display up top. Would've been fine had I not noticed it...now its gonna drive me nuts. Off to the Apple store tomorrow to do another exchange...hopefully for a perfect phone this time.
July 31 2007 at 10:16 PM Report abuse Permalink rate up rate down ReplyI recently noticed a pixel problem with my new Iphone. I also agree that it is only one pixel, but at 600 dollars, I want a phone that works for more than ten days without problems. Took it to the local Apple store spent a few minutes with the genius and he agreed with the problem and exchanged it without any issues. It was within the fourteen days of purchase. They activited the new phone and I just brought it home and plugged it into my Mac and all my information is back. Apple service continues to be great and very responsive.
July 28 2007 at 4:03 PM Report abuse Permalink rate up rate down Replywell my iPhone has a hole yes a hole at the top left of the screen and its about the size of a pin dot also the black antenna cover on the back is combing off
July 26 2007 at 12:08 AM Report abuse Permalink rate up rate down ReplyMake sure if you do have a dead/stuck pixel that you get your iPhone back to Apple within 14 days of purchase or else they won't replace it, they'll send it off to be repaired. They told me 3-5 day turn-around but I don't believe it. :)
corpirate - I can see mine during normal use.
I found about 8 stuck pixels Wednesday (my 1st iPhone) and I received a new iPhone (my 2nd) this morning (after a good hour of waiting- UGH!).
I should have checked it in the store, because I opened a new page in safari just a few minutes ago and I could see two dead pixels. These are a nice black color. My 1st iPhone's dead pixels were green and red, not nearly as noticeable compared to the black ones.
Since I bought it on launch day, this is my last day to return. It looks like I'll have to try for a 3rd iPhone and check it out in the store. Hopefully it will end at the 3rd and not continue on to the 4th, 5th, 6th...
What I'm concerned about is whether or not all of the iPhones are going to have dead pixels. Also, will I be able to keep getting a new iPhone until it is not defective.
I am on my 3rd iPhone. The first one had two stuck green pixels that really bugged me. Although they are very tiny and not all that visible, it was hard not to notice them once you knew they were there. My 2nd iPhone was way, way worse. It had stuck pixels all over the screen. The "Genius" said that he was permitted to switch it out since I was within my 14 days. My 3rd iPhone is pretty good. It has one stuck pixel that I can live with. However, the screen colors appear *slightly* more muted than the other phones. I may be crazy, but they don't look quite as vibrant. I guess it is something I can live with.
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