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Insure your iPhone, because AT&T won't



Since I've owned a variety of regular mobile phones and smartphones over the last couple of years, I wasn't surprised to see fine print during the iPhone activation process which warns users that AT&T won't offer their insurance policy on Apple's darling new gadget. I've been on nearly every major mobile phone network in the US - Cingular, T-Mobile (and VoiceStream), Verizon and Sprint - and not one of them covered smartphones with their policies. In fact, if you were upgrading an existing AT&T account and swapping out your old phone that had an AT&T insurance policy on it, you too were warned that the policy would be automatically removed from your account. Gee, you'd think these companies don't trust us with small, easy-to-drop expensive electronics. Who knew?

To help remedy this lack of a contingency plan for the iPhone, I decided to call a few insurance companies in the Colorado area to see if they could cover it. What many people might not know is that these companies typically cover electronics like mobile phones and even notebook computers, often at prices far cheaper than extended warranty plans from manufacturers and retail stores. While I'm not entirely familiar with how fast actin' or comprehensive this kind of coverage is from every provider, I do know that mine - State Farm - will cover both hardware failure and accidental damage (though accidental damage will cause my premiums to increase, while an incident like theft will not).

Back to getting coverage for your shiny new phone, however, the summarized rundown I got from calling three of the big general insurance providers (Allstate, Geico and State Farm) is that attaching a clause to a renter or homeowner insurance policy specifically for covering an iPhone would add only $5-20/year to a policy. Keep in mind these were estimates based on a $600 iPhone, and it appears that you can't simply ask these guys to insure a phone; you need to have some kind of a primary policy with them first, then attach this specific clause. Surprisingly, every representative I spoke with knew exactly what an iPhone was, and a couple of them asked me whether I was happy with mine.

As far as coverage through companies like specialized electronics or computer insurance providers is concerned, I had a much harder time finding anything substantial. Most of the companies I spoke with didn't have policies in place, and only Safeware confirmed that they were "seriously considering" introducing iPhone coverage. They do, however, cover other smartphones, and a quote for a BlackBerry Curve (a $400 smartphone) was $65 for a year, covering accidental damage, loss and theft. A downside, however, is that repairs for damage have a turnaround time of 7-10 days, with no loaner options available. If being without a phone is a primary concern, the loner option included in AppleCare for iPhone might be a good 'plan b' to consider in combination with one of these insurance policies.

Ultimately it's a good thing to at least have insurance options in addition to AppleCare, since Apple doesn't cover any sort of accidental damage. Since insuring an iPhone through one of the larger companies seems to be so cheap, it's basically a no-brainer to pick up at least some kind of a policy. If y'all have other ideas or options for insuring your shiny new iPhone, please enlighten the rest of the class with a comment.

Since I've owned a variety of regular mobile phones and smartphones over the last couple of years, I wasn't surprised to see fine print...
 

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31 Comments

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steve Springer

actually insurance companies will not insure the iphone fully. I spent some time looking into it and found out that my iphone is covered only up to $250 after the deductible. insurance companies exclude cellphones from insurance policies because they are so frequently damaged or broken. but because it also is an ipod they will cover it up to $250. that is allstates offical policy and most other insurance companies have the same. I would call your agent and make sure that it is covered because if something happens they won't replace the entire cost of the phone.

August 07 2007 at 5:24 PM Report abuse rate up rate down Reply
midas360

Gotta love the "unofficial" Apple spin zone.

How about this article title reading "Insure your iPhone, because Apple won't!" or "Don't insure you iPhone with AppleCare, because it sucks!"

July 28 2007 at 11:28 AM Report abuse rate up rate down Reply
mj

That's too bad about the iPhone but also not surprising given Apple's ridiculous battery swap-out plan. Not that I don't love Apple, because I do, to death. But at least with my Verizon blackberry I have insurance AND the option of an immediate battery swap out 400 charges or so from now.

What I wouldn't give for an unscratchable screen and safari web brower NOT on EDGE, though...oh man.

July 20 2007 at 12:36 PM Report abuse rate up rate down Reply
Bill Rutledge

My Kyocera 7135 is insured through my carrier, at $8/month, but that's specifically because it's a smartphone and therefore more expensive than other handsets-the ordinary insurance is $5/month. I fully expect to be able to do the same when the iPhone is available here, despite apparently having to switch carriers to Vodafone.

July 19 2007 at 9:33 PM Report abuse rate up rate down Reply
James

I've had a Treo with Sprint for about three years and their $6/month insurance covers it just as it does any other phone they offer. Just picked up a new Treo 755 which costs $579 new and the insurance carried over just fine. (I can't switch to ATT for several reasons at this time.)

Not sure why there was an assumption to the contrary.

July 19 2007 at 2:27 AM Report abuse rate up rate down Reply
Shahid

I signed up for a policy with State Farm. Their underwriter said that it would be $6.50 per hundred dollars worth of coverage for the iPhone. I wanted it covered for the full $600, so it came out to about $38 a year. I think this is a fine price, but the insurance agent told me that I would be dropped from the policy if I ever filed a claim. Therefore, this is a one-time deal. That stinks.

I hope that if I ever have to file a claim this doesn't also tank my ability to eventually get good homeowners insurance.

July 18 2007 at 5:13 PM Report abuse rate up rate down Reply
Ron

Did some research after reading this and found that Square Trade, the same ones from eBay do offer insurance policies on items you did not purchase from eBay. I have not applied as yet but the claim to be close to 50% cheaper than other services and also that they will fix it or give you a new on in 5 days. Worth checking cause I know a lot of you like me would like to protect your investment...nothing hurts like having to cough up another 600 to replace a phone you just dropped.

July 18 2007 at 4:25 PM Report abuse rate up rate down Reply
Dave!

That's odd... I've had smartphones for many years with Sprint, and they've always covered them. I know this for a fact because I've used the policy to have them replaced before...

July 18 2007 at 3:05 PM Report abuse rate up rate down Reply
schlomo

on a lighter note, as well, this now opens up the real possibility of iPhone financing, since you can insure them...

July 18 2007 at 3:05 PM Report abuse rate up rate down Reply
schlomo

John Sample:
for some reason, I find it hard to believe that filing a claim with a $100 deductible on a $600 replacement-value item will have much of an impact on your big homeowner's/renter's policy... maybe $5-10 a year, if the insurer is feeling particularly thief-ish.

July 18 2007 at 3:02 PM Report abuse rate up rate down Reply
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