Is the iTunes Music Store scratching and skipping?

For the past 3 days I've been unable to download purchased videos (episodes of TV series) from the iTunes store and, until today, my messages to support have been answered by apologies saying the store has been experiencing heavy traffic and "some problems." But the response I just received says "Apple takes the quality of the items offered on the iTunes Store seriously and will investigate the issue with this item, but I can't say WHEN OR IF the issue will be resolved. Please try again in a few weeks." They said I would receive a credit for the purchased TV series' but that's obviously not what I want, mid-way through the seasons and without any other access. WTF????

I had this problem, reported it to Apple. Their 2nd request for me to "Check for purchases" still doesn't work, but they sent me a code for five free songs. Since it still doesn't work, I wonder how many more free songs I'll get!?

Got an apology from Apple saying the problem was fixed and a code for 5 free downloads. It works fine now.

I have a sneaking suspicion this is related to the wifi music store launch.

My downloads worked this morning... only took two day!

Update on the iTunes store - I was able to download my songs just fine finally. Thanks for finally fixing this Apple! If you all have had problems, give it a shot tonight, it worked for me finally.

Sorry about mixing up Ocean City, MD with Ocean Beach, NJ.

Clearly, I have never been to the home office.

Ummm. Does it look the same as the problem that iTunes Plus precipitated? If it does, there were ways of forcing it - check the Apple Discussion Threads.

The shopping cart is fubar. One click works, but anything I added to my cart is stuck in limbo. I have 26 songs waiting. I emailed and asked for a refund but they said they can't do paypal refunds right now either. {shrug} I'll just wait, I guess.

I had the same problems that you all have listed. I bought some music and a video on Monday along with a preorder. I got the "unable to check for purchases message" and after sending several emails back and forth, I finally demanded that someone contact me because it had gone beyond the bounds of email troubleshooting. I included my contact information and someone from Apple contacted me today at work and I asked that he call back in a few hours. I just got off the phone with him, he cleared several songs out of the queue and then added them back in to try to find the issue. Turns out it was with one of the iTunes Plus songs I purchased on Monday was holding up everything else. He gave me a few song credits and a genuine apology. Things will likely turn out fine...just be patient.

I had 6 songs and they got blocked with this error. Checking doesn't work either. I tried the free download and it came through without a hitch. But the 6 previous are still queued.