Filed under: Apple Corporate, Other Events, Apple Financial, iPhone
iPhone Early adopters: Claim your store credit!
For all the iPhone buyers who waited in line and eagerly snapped up the first round of phones, who are wondering "How on earth, or rather when on earth, will we be able to claim our $100US store credit?" -- you needn't wonder any longer: you can run over to this page on Apple.com and follow the instructions on how to claim it.The site states "Requests for the $100 credit must be submitted by November 30, 2007. You must activate your iPhone with AT&T prior to submitting your claim," meaning folks who circumvented the iTunes AT&T activation process, perhaps to use their iPhone on another network, would appear to be out of luck when it comes to claiming their store credit.
Update: Commenters point out that if you had your iPhone serviced/replaced, you will need your original serial number to claim your credit. It should be listed on your AppleCare paperwork. Also worthy of note, if you bought your phone between 8/22 and 9/4, you are NOT eligible for the $100 credit... since you are covered under Apple's price protection arrangement, which will refund you the full $200 difference in price, if you place your claim by September 19. You must apply for your $200 refund at the location where you purchased the phone.
Thanks to everyone who sent this in.
[Via MacRumors]
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Reader Comments (Page 1 of 3)
Mitch said 11:04AM on 9-14-2007
Thanks Apple!
This was easy.
Now, what should I buy with my $100?????
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ars_workerbee said 11:11AM on 9-14-2007
already spent on a wireless keyboard and new trackpad films
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Kryptinite said 11:11AM on 9-14-2007
Woo hooo!! I just printed mine. I hope my store has that new wireless keyboard.
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james said 11:14AM on 9-14-2007
what about somebody like me who bought it and gave it as a gift? i have my receipt, i have my papers, all ready to go. i can't get the credit, even though i paid fair and square, because i don't have all the phone info or can't receive a message on it?
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Kryptinite said 11:16AM on 9-14-2007
@james
I'm in the same boat. I have two on my receipt but I'm only getting one credit.
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Rob H said 3:43PM on 9-14-2007
@james
Hehe, but the person you gave it to can claim it.
...life sucks sometimes.
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james said 11:24AM on 9-14-2007
yeah, it's uncool. i'm gonna give 1-800-myapple a call and see what they can work out.
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punkassjim said 11:28AM on 9-14-2007
TUAW, check your "news tips" inbox. There are problems for people who have had their iPhones replaced at the Genius Bar, since the serial number isn't the original one.
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wsnoble said 11:30AM on 9-14-2007
Got mine :-)
#4 I would assume if you liked somebody enough to get them a $600 iPhone, you would know them well enough to give them a call and explain what happened and that you need the required info.
Cheers
-wsn
PS: Apple please fix the green/blue/red cameras and get the iPod to stop quitting while browsing in Safari :-)
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wsnoble said 11:32AM on 9-14-2007
#7
I was one of those people, but just entered original pre Aug Serial # and my cell #. The sms msg finds you via cell # so my 2nd phone got the pin #.
Cheers
-wsn
PS: Old S# was printer on my orig Apple Care paperwork
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superpac said 11:37AM on 9-14-2007
Friend of mine bought his iPhone last week, AFTER the price drop to $399. He went to the page and entered his info and surprisingly...GOT the $100 credit too! Ouch, Apple.
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Mike said 11:39AM on 9-14-2007
#7
I am having the same problem.
Bought mine on launch day....it was no longer working by Sunday. Store manager just handed me a new one out of the box and switched the SIM. I've tried getting the credit with the SN on the receipt, but my guess is the original phone has already been sold as a refurb (assuming they do not assign a new SN)
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Jeff said 11:40AM on 9-14-2007
What to spend [part of] the store credit on? Well, Apple Care for ye ole iPhone of course.
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james said 11:43AM on 9-14-2007
@ #8 sure, there's that. and that is a good point.
but, frankly, he travels and moreover he's busy. the purchase was between me and apple and i've got all my receipts. i think it's a relatively reasonable expectation to have the credit turn around more directly.
still, it's a nice offer, and i'm on the phone with apple right now and they are being very friendly and seem to have some contingencies in place. ill let you, Kryptinite and , know what i find out.
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Aron Trimble said 11:46AM on 9-14-2007
I am enraged! I can't use this on an iTunes gift card!!
From the FAQ: "You can purchase just about anything sold by Apple, except another Apple Store Gift Card or an iTunes electronic Gift Certificate."
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zach said 11:49AM on 9-14-2007
I just put in the SN from my 4th replacement phone and had no issues receiving the credit at all.
Odd.
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Jeremy Peterson said 11:50AM on 9-14-2007
Apparently you need to provide your original phone number too. I ported my phone number after I activated my phone and the system doesn't work with my new phone number.
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ezra said 11:55AM on 9-14-2007
I'm having the same problem as Jeremy... activated my iPhone, AT&T gave me a new number (which is tied to my SN), ported over my existing number and now I can't receive the text message. Anybody have any ideas other than getting on the horn with Apple?
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nyleharris said 12:07PM on 9-14-2007
woohoo!! im off to buy logic studio!!
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Jon said 12:06PM on 9-14-2007
I bought it about 5 days before the announcement (I thought it was just going to be iPods) but NOT from the Apple store. Before it even arrived, the price had gone down. I paid $200 extra for nothing and I can't get a rebate.
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