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NBC exec slams iTunes revenues/business model

The ongoing NBC Universal v. iTunes slap-fight has just become well, more slap happy. As reported in Daily Variety, Jeff Zucker (the President and CEO of NBC Universal), revealed some of the details of the NBC/iTunes impasse in an interview with the New Yorker's Ken Auletta.

Some of the highlights:
  • In the last year, NBC U reported only $15 million in revenue from the deal with iTunes
  • NBC U programming accounted for 40% of iTunes video sales
  • NBC did want to experiment with higher pricing, albeit for only one show and on an experimental basis, but Apple refused.
  • NBC U also wanted a cut of Apple's hardware sales (presumably iPods) to supplement revenues from the iTunes Music Store.
I'm sure it was just a coincidence that these remarks were given on the day of the launch of the Hulu.com beta, NBC's attempt to answer iTunes.

Issues of profit sharing and price flexibility aside (I'll refrain from sharing my own opinions regarding those issues), the conclusion I find most interesting in this saga is that Zucker's figures (along with figures Apple has reported in the past) back up what many analysts have been saying all along: demand for television content via iTunes is pretty underwhelming. Think about it, NBC says they made only $15 million in revenue off of media sold via iTunes last year; even in the softening TV on DVD market (where the cost per episode is on average, the same, for the consumer), that's peanuts compared to retail revenues of those same shows.

Additionally, if NBC represents 40% of all iTunes video sales, and assuming that the other media companies have a similar revenue split agreement with Apple, that would put total revenues by the content providers for the video/TV sector of the iTMS at approximately $38 million. Strictly looking at the situation in those terms, I can understand why media companies might be reticent to offer up their programming on iTunes. I mean, really, what's the point? If the content is going to be essentially given away, web-based services like Hulu make a lot more sense.

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The ongoing NBC Universal v. iTunes slap-fight has just become well, more slap happy. As reported in Daily Variety, Jeff Zucker (the...
 

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Yoyoyo

I just find it highly ironic that NBC, primarily a television studio, should focus MORE on how to produce quality TV shows than on how to distribute their crappy shows to the public. THEY ARE DEAD LAST among the top 4 networks by a long shot.

If they had better shows, maybe people would download more than $15M worth. I mean it's hard enough for NBC to find people to watch their shows on TV for FREE, let alone get people to pay more than $1.99 for them.

October 31 2007 at 12:47 PM Report abuse rate up rate down Reply
Matteo

Just found this comment on the Hulu Blog so funny I decided to quote it in its full lenght:

"I live in San Francisco, but frequently travel, often internationally, for business. I love iTunes for two reasons, and only two reasons: 1) I can take my shows with me on long plane and train rides (and watch them on the beautiful screen of my iPhone), and 2) when I'm in a country with little American television (as I am now, in Seoul, South Korea), I can still keep up with my favorite shows, many of which WERE on NBC. Hulu fails in both of these areas. 30 Rock, The Office, and Heroes were literally my three favorite shows, and I discovered AND almost exclusively watched all of them on iTunes. I haven't seen a single episode of any of those 3 shows this season. Not only was I fan of these shows, but I was an evangelist. As Malcolm Gladwell would say, I was both a "maven" and a "connector" of these shows - that is to say I was one of the first viewers, and was the type to tell all my friends - by word, by blast e-mail or otherwise - that these were the shows to see. Well, in that same spirit, I think I'm going to be telling my friends that Hulu is a bust. It has a nice interface, or even an excellent interface, but under the futuristic color palettes and clean UI of web 2.0 sites lies the real reason some of them have caught on: they focus on their users. And you, I'm afraid, haven't done that. You look like a giant trying to do ballet. Somehow you squeezed on the tutu, but in your execution, thus far anyways, you look clumsy, heavyhanded, and ultimately out of your league. Truly embrace the spirit of new media (which is focusing on your users, even above designing sexy interfaces), or move out of the way... --- NOTE: the streaming video of Hulu doesn't work outside of the US"

October 31 2007 at 8:28 AM Report abuse rate up rate down Reply
ChillyWilly

matteo has a good point about the advertisers behind Zucker's move. NBC's board is probably putting pressure on Zucker because the advertisers are putting pressure on them and the shareholders.

Not being all that familiar with the HuLu.com site, but if they are putting ads into the shows they have out there, then the whole advertising argument makes sense.

From an operations standpoint, NBC didn't really have the overhead hassles. They delivered content to Apple and Apple had the store front headaches.

Unless people flock to Hulu.com and NBC, I predict this will not be much of an improvement for NBC.

October 30 2007 at 4:16 PM Report abuse rate up rate down Reply
frequncydip

I don't see RCA, Sony, JVC or any of the other major TV manufactures sharing their TV set profits with broadcasters, what the hell is he crying about. You you want a pice of the Apple Pie you have to invest in Apple just like everyone else. There are no free rides, I hope Zuckerman gets tossed out on his ass....

BTW hop you all boycott NBC, Universal and Hulu just to show how much of a prick Zucker is

October 30 2007 at 1:17 PM Report abuse rate up rate down Reply
ted

Zucker is an idiot, and is only trying to placate his advertisers and make the writers think there is no money in the Internet distribution model (because that's really what the looming strike is about).

I ditched cable this fall. My sole connection to the outside world is my DSL connection. I have a spare PC connected to my HDTV in the living room. My plan was to buy my 4 fave shows off of iTunes this year (Office, Heroes, How I Met Your Mother, and 30 Rock). When NBC pulled their toys from iTunes, I went the only other route I could - BitTorrent. And you know what? It's a higher quality, more consumer friendly product. The files download faster than iTunes. The file is of higher quality (read: HD) than iTunes. The file is usually available just a few hours after it airs (iTunes was next day).

So NBC (and the other networks) are competing against two other mediums - over the air television (free), and BitTorrent (free). So they **only** made $15 mil of iTunes. That's $15 mil that cost them near zero to produce. I wonder how that profit compares to their DVD sales from the same lot of shows that were on iTunes.

Cubfan is right. If NBC were smart, they would seed their own Torrents of the shows, with advertising included inline. The shows are already being distributed/watched in this format, why not offer a inject some ads and please your advertisers and your customers.

Answer: Because Zucker is a one dumb motherzucker, that's why.

October 30 2007 at 1:03 PM Report abuse rate up rate down Reply
paul

What makes them think they deserve a slice of hardware revenue? Nobody buys an iPod to watch NBC shows. I'm not surprised at the $15 million in sales though. Why pay $2 for an episode when BitTorrent offers better resolution and faster availability?

October 30 2007 at 12:54 PM Report abuse rate up rate down Reply
Gunnar

I guess in NBC's mind, giving up 15 million in revenue is the cost of dismantling the iTunes machine (fraid its going to take more than that). Taking their ball and going home may make NBC feel vindicated but it isn't making them money. They are acting like pouty children who didn't get there way, harming themselves just so they can spite others.

Why does it have to be one or the other in the first place? Why not do BOTH iTunes AND Hulu? Streaming video and downloadable video different markets. And that way NBC wont have to come crawling back to iTunes with egg on their faces if Hulu fails.

October 30 2007 at 11:57 AM Report abuse rate up rate down Reply
Gunnar

1.99 per show doesn't sound that expensive, but who buys just a few episodes? If you want to purchase an entire season, you're paying as much or more than the DVD set, and that's just ridiculous.

Except the DVD sets come out 6-9 months later. Its not like paying a bit more something when its brand new is that odd a concept. And you are in fact paying for the convenience of portability and the luxury of no commercials.

1.99 an episode (35 bucks a season or so) seems fair to me considering I save 40-60 bucks a month not subscribing to cable. I can watch the 2 or 3 seasons of shows I really care about via iTunes (BSG and Lost) and keep a Netflix account to rent other tv shows I don't have to see right away.

Movies are another beast and I wont download them from iTunes because those are collectable. TV shows are much more disposable in my mind.

October 30 2007 at 11:47 AM Report abuse rate up rate down Reply
Bryan

If the networks were smart, they would offer their shows for free DOWNLOAD with ads embedded in them. I wouldn't mind seeing ads in a free episode if I could save it and watch it on a portable device(iPhone).

October 30 2007 at 11:16 AM Report abuse rate up rate down Reply
gg

Since NBC pulled their shows from iTunes I've learned how to bittorrent. Thank you Transmission. Thank you TV Shows and most of all thank you NBC!

Mind you, NBC, if you were to put your content back in iTunes then I would start to pay for it again and stop downloading it. Because basically I am an honest person.


October 30 2007 at 10:30 AM Report abuse rate up rate down Reply
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