Filed under: iLife, iPod Family, iTunes, Troubleshooting, iPhone
Confirmed: iTunes 7.6 needed for some successful 1.1.3 upgrades
A heads-up for those who are struggling to get iPhones updated: If you've tried upgrading your iPhone or iPod touch to 1.1.3 and are getting mysterious errors that keep you from finishing the upgrade or restore process, make sure you're already running iTunes 7.6. I'm hearing reports from various parties that pre-7.6 iTunes installations will may fail to properly upgrade iPhones and touches. After installing the newer software, the upgrades begin to work properly.
Update: It looks like there are 1.1.3 successes on both Mac and Windows without 7.6. If you do get the update error, go ahead and upgrade but as reader responses are showing, you may not need to upgrade beforehand.
Update 2: The specific errors you may encounter are 1603 and 1604. If you get these errors, update to 7.6, and if possible reboot both iPhone and your computer.


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Reader Comments (Page 1 of 2)
Adam Shiver said 4:19PM on 1-16-2008
Strange. I upgraded to 1.1.3 before installing the 7.6 update for iTunes and everything went fine. No problems thus far.
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Ryan said 4:19PM on 1-16-2008
Thats strange..I was able to update to 1.1.3 before I upgraded to 7.6
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Toby said 4:24PM on 1-16-2008
I also upgraded to the 1.1.3 firmware on my iPhone before running the iTunes 7.6 update. No problems here.
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Danny Stewart said 4:26PM on 1-16-2008
I was also able to upgrade a client's iPhone to 1.1.3 with iTunes 7.5. (This was on a Windows XP machine though -- maybe that's the issue.)
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BB said 4:27PM on 1-16-2008
I also installed 1.1.3 using iTunes 7.5. And this was a 1.0.2 hacked phone, i lost the hacks, but nothing else. easy update.
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Erik said 4:46PM on 1-16-2008
I'm still running 7.5 and have already upgraded to 1.1.3...
Ditto for the other mac/iphone in my household...
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slyseekr said 4:32PM on 1-16-2008
I was able to upgrade to 1.1.3. using iTunes 7.5 on OS X yesterday afternoon.
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Jonathan said 4:30PM on 1-16-2008
I also Had a pre 7.6 iTunes and did the 1.1.3 update on a iBook.
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maven said 4:30PM on 1-16-2008
Upgraded to 1.1.3 on a Mac before 7.6.
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Eleventeen said 4:34PM on 1-16-2008
I did the 1.1.3 even before I realized that 7.6 was available.
So far the only issue I've had is spotty reception of the 'My Location' feature in Google Maps.
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RP said 4:36PM on 1-16-2008
upgraded last night to 1.1.3 on an iMac running iTunes 7.5 - no problems at all so far ...
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Andrew said 4:36PM on 1-16-2008
I used a Mac with iTunes 7.5. I was forced to reactivate my phone after the update, but everything seems to work fine. Did anyone else have to reactivate?
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Christo said 4:38PM on 1-16-2008
Maybe this is Windows only, I had no issues with 1.1.3 on 7.5.
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aj_robins said 4:42PM on 1-16-2008
Add me to the list of people who was able to upgrade to 1.1.3 without upgrading to 7.6 (I had 7.5).
However, my iPhone is definitely less stable than 1.1.2, although that's likely due to bugs and not the use of 7.5 instead of 7.6. Because of 1.1.2 bugs, I've gotten into the habit of turning the iPhone off/on every couple of days. When I did this last night, the iPhone turned off, but would not turn back on. Fortunately, dropping the iPhone into the charging cradle (w/attached and plugged-in charger) made the iPhone come back to life ....
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stainboy said 5:20PM on 1-16-2008
count me in as another iTunes 7.5.x Mac user that had no issues installing the 1.1.3 patch.
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Justin said 5:01PM on 1-16-2008
I had a problem. In the middle of the update, my iPhone would randomly eject from the computer, creating an error, thus making the iPhone unusable unless it was wiped clean and restored. Huge pain in the ass. After the sync being interrupted seeeverrraalll times, I finally switched USB cords, and coincidentally (?), it synced fine after. I'm not sure if this has to do with being on 7.5 or if it was just a crappy USB cord.
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Steven M. Spiegel said 3:47AM on 1-17-2008
The day before leaving for MacWorld, I tried to do the upgrade to 1.1.3 and experienced everything that could go wrong(it even said"Unable to Restore"). I panicked as I needed my iPhone in working order. Before I ran to my local Apple Store I figured I'd check for an iTunes update and, sure enough, I needed 7.6! I installed that and restarted the computer, and was able to Restore the phone to working order and re-sync from the backup!
I'm much happier now!
JoeT said 5:50PM on 1-16-2008
Upgraded fine with 7.5 after I opened up some space. 350MB free on the iPhone was NOT enough to upgrade. Opened up 1.5g and it worked fine.
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David said 6:00PM on 1-16-2008
updated to 1.1.3 tranmpgrify hack still there
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scott Newton said 9:25PM on 1-16-2008
My upgrade failed using iTunes 7.4.2, took it to the Apple Store and they were able to get it back up and running (all this happened before you posted this story or I would have saved a trip!)
At the Apple Store they didn't explain the issue, but one of the Genius's mumbled something about 1.1.3 trouble being a known issue.
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