Filed under: iPod Family, Software Update, iPhone
iPhone 1.1.3 update leads to problems?
It would seem that the latest iPhone/iPod touch update is doing a bit more harm than good. There have been reports that the 1.1.3 firmware is far less stable than the previous 1.1.2. Some of the problems with 1.1.3 being reported:
- Error message during/after install of iTunes 7.6 and firmware 1.1.3
- Loss of sound output from the iPhone's built-in speakers
- Bluetooth devices that worked with 1.1.2 no longer work
- Mail problems


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Reader Comments (Page 1 of 3)
Stephen Walters said 9:23PM on 1-23-2008
I have just watched iTunes install the 164.2mb software update Version 1.1.3.
Installation failed right at the end
I then asked iTunes to do a RESTORE and now my iPHONE has been bricked!!!
I bought my iPhone from an apple dealer and will return the phone tomorrow, minus the sim as I need to have a working phone!
07956-544202 is my number...I wonder if it will work tomorrow.
Reply
Stephen Walters said 6:00AM on 1-24-2008
tried reseting..,.. phone still dead
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
TOSHIBA Satellite Pro P100
iTunes 7.6.0.29
QuickTime 7.4
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 709163A3D8C6B6B3
Current user is an administrator.
The current local date and time is 2008-01-24 02:39:56.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce Go 7600
Mobile Intel(R) 945GM Express Chipset Family
Mobile Intel(R) 945GM Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** iPod/iPhone Connectivity Tests ****
iPodService 7.6.0.29 is currently running.
iTunesHelper 7.6.0.29 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPhone running firmware version 1.1.2
Serial Number: 7W743S????? private info!
**** iPhone/iPod Touch Sync Tests ****
One or more sync tests failed.
Reply
rishi said 10:31PM on 1-25-2008
I have not encountered any of the issues previously mentioned, and for a couple of days after the update, I didn't have any problems. Now, however, the ringer intermittently does not work, but the speaker still works. I can play music through the speakers, and I can have phone conversations, but I don't hear it ring. Volume is on max, and the ringer is set to on. Please tell me if anyone else has found a solution to this issue. Thanks.
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noble said 8:43PM on 1-27-2008
the iphone turns off without any prompting if the phone is not in use for 2 minutes. this has happened since the phone update on monday.
Reply
steve said 2:48PM on 1-28-2008
I can't fix edge. I tried the resets and it did not work.
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Andrew Orr said 4:28PM on 2-05-2008
I have been having Mail problems since this update. New Gmail messages come in blank with the 'Download remaining x.x KB' button at the bottom. Hitting this button does nothing. However, I can access my Gmail fine through Safari. Other apps have also been less stable.
Why doesn't Apple address these problems with a fix or at least acknowledge they exist and will be fixed ASAP?
Reply
Tomahawk said 8:54PM on 2-13-2008
I am having major problems. Iphone won't go to voicemail, and every call i get seems to " Call Failed". I called Apple & AT&T to get it resolved. They passed me around to six different departments, and then hung up on me.
I was trying to talk to my girl, and the screen wouldn't work. I have never jailbroke this phone, and have installed all the updates. I almost wish now, I never bought this piece, and I have been with MAC's since the beginning.....
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Arjunch said 12:38AM on 2-21-2008
Please help ..i just updated my 1.1.2 jailbroken iphone to the 1.1.3 official update through the installer and now nothing works all the icons have dissapered leaving only the installer icon and the computer does not detect my iphone no matter what i do.the only thing is that i can receive calls and it has network.
Reply
Denise said 12:56PM on 2-27-2008
I have an unlocked iPhone 1.1.3 and I see there's 3 updates waiting - TuneWiki version 2.0, NES Vesrsion 2.0 5-1 and BSD Subsystem Version 2.1
Should I update these?
Thanks
Reply
gurki said 6:31AM on 1-19-2008
my ipod touch keeps crashing regularly especially in mail and safari, even while browsing on tuaw..
Reply
Will A. said 10:43AM on 1-19-2008
Same here. I get about one crash for every five minutes of browsing in Safari. Mail doesn't crash, but it is incredibly grouchy about getting new mail.
Axel said 6:32AM on 1-19-2008
The loss of output from the built-in speakers is an old problem, i have installed the 1.1.1 firmware and i have it, and i am really diassapontined to hear is not solved in 1.1.3
Reply
Michel said 7:00AM on 1-19-2008
no problem for me
after 1.1.3 I reboot one times the iphone to get my edge network again.
no worries since.
safari is no more or less crashier , just like 1.1.2.
it means : sometimes it crashes. (for example animepaper.net , it's very unstable here)
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Chigozie said 7:09AM on 1-19-2008
...turning the phone off and then back off?
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Dom Barnes said 7:31AM on 1-19-2008
I have had no problems upgrading or since then.
I have just noticed that *(in the UK at least) there is no longer a Phone Number shown on the Summary screen for iPhones. This was never present on O2 phones so perhaps they don't show that if one isn't present.
Any confirmation from US users?
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Sam said 12:01PM on 1-19-2008
im having trouble... the sound sometimes wont come out of the ear-speaker thing when you put it up to your head the fix is pluging and then unplugging headphones into the jack three times to make it work (that was apple cares suggested fix not mine!)
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Hamlin Gordon said 7:54AM on 1-19-2008
reboot after upgrade no problems since
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Christian BS said 12:58PM on 1-19-2008
Mine crashes more often in Safari, iTunes and YouTube take ages to load, locate me doesn't work, and sometimes when I unlock, instead of a the "slide to unlock" screen coming up, it just goes grey. Oh, and the the phone also feels a lot slower in general.
Reply
uD said 9:16AM on 1-19-2008
Whats up with the 186.4 MB of "Other" data on the phone? Was that always there or is that something new with this update?
I am not the most observant person at times.
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John said 9:44AM on 1-19-2008
I haven't had any serious problems like those listed but I do feel like the keyboard lags behind now. Just a tiny amount but it is noticeable and slows me down.
Reply