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Upgrade to 16GB iPhone without changing contract

iLounge is reporting that some people have received incorrect information when contacting AT&T about upgrading their 4GB or 8GB iPhones to the new 16GB iPhone. In a recent thread on the Apple Discussions, an Apple employee "Nathan C." said that you can just replace the SIM with your current iPhone's SIM. He later updated his post saying, "My apologies these steps may not work. You may need to activate it with the new SIM choosing the option to "replace" an existing phone on your account."

Mark Siegel who is the Executive Director of Media and Analyst Relations with AT&T emailed iLounge to tell them that if you choose to upgrade your iPhone from 4 or 8GB to the new 16GB, your contract will be backdated to the starting point of your original iPhone's activation date. He went on to say that iPhone customers should use the SIM that came with their iPhone.

[via iLounge]

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iLounge is reporting that some people have received incorrect information when contacting AT&T about upgrading their 4GB or 8GB iPhones...
 

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Alan Fleming

Just been checking this out with O2 in the UK - there's no contract extension required here either. They say that it's just a simple SIM swap required - but I'm guessing that the process in the article will need to be gone through.

Alan - Corpmac.co.uk

February 12 2008 at 6:39 AM Report abuse rate up rate down Reply
Bryan

i just now saw this,
i think im over reacting.
but TUAW featered MY THREAD tha I STARTED on Apple Discussion on the TUAW Website! WOWZERS

February 11 2008 at 11:22 PM Report abuse rate up rate down Reply
Ed

I don't see how this can be so different in the USA when this is the process we in the UK have to take..
http://www.o2.co.uk/iphone/o2tariffsforiphone/existingcustomers/activatingyournew16gbiphone

February 07 2008 at 2:54 PM Report abuse rate up rate down Reply
2 replies to Ed's comment
apeguero

That's all cool, fine and dandy, but what do you then do with the old 8gb iPhone? That set of instructions on that link you provide does not give instructions of how to use the old 8gb iPhone with another number.

I thought it would be as simple as just inserting the new SIM into the old 8gb iPhone and then restore and then activate, where you would then enter the 2nd phone number of your mobile account. This didn't work in my case. For some reason, the 8gb iPhone would only work with the old SIM card. The message I kept receiving from iTunes when I tried to use a new SIM card was that it was an Invalid SIM Card. Since the Genius Bar people also got that message and were able to confirm that the 8gb iPhone was working just fine with the old (official AT&T iPhone) SIM card, they concluded that the 8gb iPhone was defective.

They resolved this issue by swapping the old 8gb iPhone with a new one. Nice for me. I even suggested that they activate the new SIM card using my 2nd phone number and then once that SIM card was activated they could just put that into my old 8gb iPhone. Mainly because that old 8gb iPhone had a nice ShieldZone screen and phone protector ($24.99). But I guess the Genius reps were in a generous mood that day and decided to bless me with a totally new 8gb iPhone for all of my troubles :) . Caveat emptor however, this may not be your outcome should you find yourselves in a similar situation as I did yesterday.

February 07 2008 at 4:09 PM Report abuse rate up rate down Reply
Ed

That's a good question, and to that o2 say that you need to purchase a new SIM from them for £4.99. So I gather in the US you MAY indeed need to get a new SIM from ATT.

February 07 2008 at 4:15 PM Report abuse rate up rate down Reply
jason

For all the people that are saying just swap the sims, stop it you havnt tried to do it with a 4g to 16g or a 8g to 16g

February 07 2008 at 1:50 PM Report abuse rate up rate down Reply
effzehn

Not so in Germany.
Here you'll be forced to prolong your contract by another 24 months plus 10€ fee for every month which still remains in your preceding contract. And you are only allowed to prolong your contract if the preceding one is at least 6 months old.

Let's do the math:
iPhone customers in Germany may upgrade their iPhone on 9.5.2008 at the earliest when bought on release day. Then they have to pay 499€ (725$) for the new iPhone 16Gig plus 180€ (261$) fee for the remaining 18 months of contract (24 minus 6). Overall costs after 6 months of contract with 8Gig iPhone: 679€ (987$) in comparison to 343€ (499$ (w/o tax)) in the US.
Then there's this little thing concerning the O2 UK contract modalities in comparison to the T-Mobile model...
Bottomline is: iPhone in Germany is a horrible ripp-off.

Please tuaw. We need your help in this.

http://www.fscklog.com/2008/02/upgrade-auf-16g.html

February 07 2008 at 1:43 PM Report abuse rate up rate down Reply
MurphyMac

Just read a first-hand account of this today....

http://www.macblogpro.com/Macblog_Pro/MacBlog_Pro/Entries/2008/2/7_Upgrading_to_the_16Gb_iPhone.html

February 07 2008 at 1:31 PM Report abuse rate up rate down Reply
2 replies to MurphyMac's comment
apeguero

The info on that link is exactly what I did yesterday. I guess my old 8gb iPhone must have been defective or something then :)

February 07 2008 at 5:24 PM Report abuse rate up rate down Reply
Steve-o

This didn't work for me - I had the same problems as apeguero. The iTunes message indicated that we needed to get a new SIM from AT&T.

Specifically, I was able to put my old SIM in the new phone, but now neither the old SIM or the new SIM will work in the old phone.

February 08 2008 at 8:13 AM Report abuse rate up rate down Reply
larry Friedman

Well when Apple swapped my 8gig for battery issues months ago all they did was take my old sim and put it in the new phone. This shouldn't be any different.

February 07 2008 at 12:20 PM Report abuse rate up rate down Reply
2 replies to larry Friedman's comment
Steve-o

But that was an 8 GB for 8 GB swap. It's sounding like there's some difference (perhaps at the firmware level) that is blocking the use of an 8 GB iPhone's SIM in a 16 GB model... or something.

February 07 2008 at 12:35 PM Report abuse rate up rate down Reply
Chris

Exactly what the Genius did when he replaced my iPhone due to screen issues. Gave me a new phone and simply swapped sim cards. Nothing more.

February 07 2008 at 12:36 PM Report abuse rate up rate down Reply
apeguero

One other question I'm left with is, how can I jailbreak a brand new 1.1.3 version iPhone? I don't want to SIM unlock it, I just want to application unlock it so I can use 3rd party apps.

February 07 2008 at 12:19 PM Report abuse rate up rate down Reply
hector becerra

This is completely a way to get more out of the customer, If you replace a phone with any company that you buy with no discount you don't have to get a new contract. This is because the cell phone you are buying is at full price, no discount or rebate. Why do you need to extend the contract?
att is full of **** , they just want to get a few more months out of peoples contracts. More $$ for them. Yet another reason why I hate att.

February 07 2008 at 12:17 PM Report abuse rate up rate down Reply
2 replies to hector becerra's comment
itguy07

"Mark Siegel who is the Executive Director of Media and Analyst Relations with AT&T emailed iLounge to tell them that if you choose to upgrade your iPhone from 4 or 8GB to the new 16GB, your contract will be backdated to the starting point of your original iPhone's activation date."

Don't let your hatred disguise the facts. Your contract will be backdated, no contract extension.

February 07 2008 at 12:50 PM Report abuse rate up rate down Reply
apeguero

But in the case of some of us where we're not only replacing our 8gb iPhone with the new 16gb iPhone, we're also giving it to another member of our phone plan, in my case I gave my old 8gb iPhone to my wife. Since my wife's phone was not an Iphone, this means that her line would have to be converted over to iPhone plan. This, in the end, extended our contract for two more years. Simple as that. I'm going to talk to a buddy of mine who manages one of the local AT&T stores in my area to see if something could be done about not extending it but I'll be honest, I have no hopes. Good thing AT&T has given me good service so far and their rates are competitive.

February 07 2008 at 12:58 PM Report abuse rate up rate down Reply
Joshua

Do you have to pay for the new upgrade?

February 07 2008 at 12:01 PM Report abuse rate up rate down Reply
1 reply to Joshua's comment
Steve-o

Seeing as it's an entirely different phone - one with 16 GB vs. 4 or 8 GB, of course you have to pay for it.

February 07 2008 at 12:12 PM Report abuse rate up rate down Reply
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